NCMGMA/NCMS April 18th Webinar: Healthcare Total Rewards Trends for 2023

Healthcare Total Rewards Trends for 2023

April 18, 2023 | 12:00 PM – 1:00 PM | Zoom

Strengthen your path to organizational success by utilizing industry specific trends to help shape your employee value proposition.

Organizational objectives and employee preferences are changing. Economic disruption, the challenging labor market, and the reshaping of employee priorities result in innovation that permanently alters how you build your Human Resources and total rewards strategy.

Join Gallagher for this forward-looking seminar to explore how healthcare leaders can strengthen organizational well-being by taking a comprehensive look at their total rewards strategy and aligning it to their employee value proposition. Gallagher’s industry experts will highlight trends impacting your organization and people to support your efforts to attract, retain, develop and engage your staff.

Learning Outcomes:

• Build tools to effectively navigate workplace and regulatory changes as they relate to Compensation, Recruitment, Retention, Engagement, DEIBJ and Leadership Development.
• Explore the total rewards evolution including how leaders must turn their attention toward retention strategies to competitively attract and retain diverse talent.
• Apply emerging benefit insights, sourced from thousands of U.S. survey participants over the past year, to strengthen organizational wellbeing.

Speakers

Elizabeth Stillwell
Area Vice President, Human Resources & Compensation Consulting
Gallagher
Elizabeth Stillwell brings more than 14 years of experience in risk management, human resources and total rewards with progressively increasing responsibility. In her role at Gallagher, she acts as a strategic partner to help businesses navigate complex organizational challenges. She works with clients to view people and culture decisions through a risk management lens, developing innovative solutions that align with business goals. Elizabeth collaborates with Gallagher’s comprehensive network of industry experts to ensure the timely delivery of transformative work to support client goals.

Ellen Tucker, CMCE
Area Vice President, Health & Welfare Consulting
Gallagher
A Certified Managed Care Executive and veteran of the healthcare industry, Ellen uses her vast experience and knowledge to help client employers design, implement and manage a customized benefit strategy that best aligns with their corporate objectives and enhances their retention and recruitment initiatives. She is considered an expert in several areas of benefit finance and administration.

Registration

Registration is complimentary, however space is limited. After registering, you will receive a confirmation email containing information about joining the meeting. To register please click the link below:

Register Online Today

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

Message from the NCMGMA Past President Matt Johnson

Dear Members,

Serving as the NCMGMA President this past year has been a great privilege. Without question, the highest reward has been developing new relationships with so many talented leaders and strengthening relationships with old friends. An organization is only as good as its members, and NCMGMA truly stands out with so many giving individuals that are always generous with their time and knowledge.

It isn’t easy to pull together volunteers to sit on committees, be engaged, and share their talents. We are fortunate to have so many willing to serve as chapter officers, committee chairs and members, and board of director officers. It is a time commitment that can pull you from regular day-to-day responsibilities, and your sacrifice to serve is extraordinary. Thank you for your servant leadership and for being an example for us all.

For those yet to serve on a committee or as a chapter officer, I encourage you to do so. Your ideas will be welcomed, and you will be supported regardless of your experience. This is a wonderful way to learn and give back. Please consider this as you progress as an NCMGMA member.

2022 was filled with accomplishments; too many to name them all. Let me highlight a few of them that stand out.

We had an incredibly successful Spring Conference at the Wilmington Convention Center. As meeting in person returned and gained momentum, we had a strong turnout for the event. Our affiliate members and Alliance sponsors showed up in full force, allowing us to host a fantastic experience for participants. Beyond the talented slate of speakers, the networking and roundtable activities provided many excellent exchanges. The conference closed with solid representation from our Advocacy Committee and our friends from the NC Medical Society.

A first for our organization took place later in the Spring when we held our first-ever Master Class in Winston-Salem. Sandra Jarrett and the Education Committee went to great lengths to put together an incredible two-day event featuring renowned speaker Mary Kelly, who knocked everyone’s socks off. This event was so successful that we decided to do it again in 2023. Registration is open so don’t wait long to enroll, as this event will sell out fast!

The final big event of the year was our Fall Conference, held in Cherokee, NC. The newly renovated convention center at Harrah’s Casino made for the perfect venue to meet. Todd Pittman and the Conference Committee once again outdid themselves with the slate of speakers and activities at this conference. The vendor hall was packed, and lots of fun was had by all. The work for the 2023 conferences started almost immediately after the Fall Conference, so stay tuned for more.

In a time when we have seen the competition for employees at its most significant in recent history, we have leaned on each other for ideas for attracting and retaining talent. The listserv has been an incredible resource for us. Additionally, there may not be a more critical time than now to have an up-to-date Salary Survey as we evaluate our current payroll. We are fortunate to have this tool, as many states do not. Participation is crucial for it to continue and to remain relevant. Thank you to Frank Chitty and that Committee for putting this together, and thank you to all who have supplied data.

I thought I could be brief with this update, but there were just too many accomplishments that needed acknowledging, and I’m sure I’m leaving some out.

Another one that stands out for me was watching the growth of our Student Outreach Committee. John Clement and Lee Katherine Ayerhart led this committee to see a greater increase in student participants than we have had in years! We have also seen a resurgence of the Wilmington Chapter, which is very exciting. I can’t wait to see what’s next for our organization.

None of these achievements would be possible without the sage leadership of our Executive Director, Melissa Klingberg. She is a tireless worker and the glue that keeps us all together. Serving beside her was an honor and privilege.

I’ve had the luxury of seeing some previews of things ahead for 2023. With NCMGMA’s 2022-23 president, you can count on a fantastic year with Chad Ghorley at the helm. Please support him, as so many of you have helped me, as we continue to be the “leaders for tomorrow’s healthcare.”

Respectfully Submitted,

Matt Johnson, MA, MBA
NCMGMA Immediate Past President

First-ever Master Class a Success: Wrap Up and Event Photos

Thank you to everyone who joined us this past weekend for our sold-out Productive Practice Leaders 2022 Master Class. Members and guests came together March 17 and 18th at the Graylyn Estate in Winston-Salem to take a short break from their practices and gain some timely healthcare management professional development.

Productive Practice Leaders 2022 Master Class Participants

Led by leadership expert Mary Kelly, Ph.D., Commander, U.S. Navy (ret), attendees learned ways to successfully navigate crisis within the practice and were provided with proven tools to effectively manage and implement change. Master Class participants also enjoyed the beautiful setting of the Graylyn Estate and the invaluable opportunity to network with fellow practice managers in an intimate setting.

Thank you to Mary Kelly and all of our volunteers and participants who helped make this event a success. Thank you to our event sponsors Curi Advisory, Curi Capital, HandCraft Services and Sentinel Risk Advisors for supporting this first-time event.

Event Sponsors

Watch for announcements about our upcoming webinars coming soon and make plans to join us in Wilmington, May 18-20, for our 2022 Annual Conference.

Click here to see our event photos.

How to Become More Inclusive in Your Employment Practices

By Elijah Dawson

Creating a more inclusive culture is one way to attract differently-abled new hires. For example, don’t just have generic events that require people to be able to drive or have the ability to attend in person.

Offer options for those who are less mobile and can’t get out much. Also, make sure your website is fully compliant with how assistive devices work so these individuals can access it without issue. Below, you’ll find some more housekeeping items to help point you in the right direction.

As a brief aside, it’s important to think about implementing temporary accommodations to reduce the risk of COVID. For example, you might need to install temporary barriers to ensure social distancing. Doing so will make your company more attractive to those who need peace of mind in this area.

Recruitment Process

One housekeeping item is to make sure your recruitment process is in place to accommodate differently-abled people. It’s important that you have a clear plan on how new hires will enter your company, what job offers are available for them, and which benefits they’ll receive.

You need to be able to explain this process in detail when you’re interviewing someone or speaking with them on the phone. This includes how quickly they can expect an offer letter if there are other hiring managers involved in vetting the candidate and what steps they’ll take before making the final decision.

Establish Your Business with the State

It’s important to make sure you have your business established with the state in order to maintain tax compliance and to obtain your EIN. This is crucial when you’re hiring staff because the IRS uses your EIN for payroll taxes, and it’s required for offering your employees retirement plans.

Creating a More Inclusive Culture

A company’s culture is one of the most important aspects of an employee’s work experience. The best way to ensure an inclusive culture is to provide opportunities for different backgrounds and perspectives.

That doesn’t mean all offices need a ping-pong table, but it does mean you should take steps to make sure your office environment is welcoming for everyone who wants to join your team.

Making Your Website Work for Assistive Devices

A simple and effective way to attract differently-abled new hires is to make sure that your website can be accessed by those with different types of devices, like screen readers or browsers.

If you’re not sure how to go about this process, ask for help from an expert. There are professionals who can develop custom web accessibility solutions tailored to your company’s needs. They’ll also help you ensure that your website is compliant with all applicable laws in order to avoid liability.

Creating Internship Programs for Those with Disabilities

Some companies offer internships for people with disabilities as a way to test-drive the relationship and see if it’s mutually beneficial for both parties.

These internship programs are created with the help of nonprofit organizations and are often offered through social media sites, providing an enriching opportunity for people who may not otherwise have access to such opportunities.

Revamping Your Recruitment Process

Employers have a duty to keep their workforce diverse and inclusive. This means using a recruitment process that doesn’t discriminate against people with disabilities. You should make sure your website can work with assistive devices, offer career planning opportunities for those with disabilities, and create internship programs to help bridge the gap.

February 17th Lunch & Learn Webinar Recording

February Lunch & Learn Webinar
Tired of Turnover: Engaging Your Workforce Today

On February 17th NCMGMA and NCMS members heard from Founder and CEO of Matchwell, Robert Crowe, and Matchwell’s Director of Clinical and Quality, Bree Becker, MSN, FNP-C, RNC-MNN. This session focused on healthcare staffing trends and participants heard new strategies to engage with employees, making retention a byproduct for your practice.

Thank you to Matchwell and to all of our webinar participants.

Use the blue button links below to access the webinar recording and handouts.

Webinar Recording

Webinar Handouts

NCMGMA-NCMSF February 17th Webinar: Engaging Your Workforce Today

February Lunch & Learn Webinar
Tired of Turnover: Engaging Your Workforce Today

Thursday, February 17, 2022 | 12:00 PM – 1:00 PM EST | Zoom

Join us on February 17th at noon as we hear from Founder and CEO of Matchwell, Robert Crowe, and Matchwell’s Director of Clinical and Quality, Bree Becker, MSN, FNP-C, RNC-MNN. This session will focus on national and regional trends as they relate to the healthcare workforce. Learn new strategies to engage with employees, making retention a byproduct for your practice.

Participants will:

• Compare and contrast workforce engagement vs. retention.
• Review national/regional workforce engagement and retention trends.
• Identify and discuss evidence-based techniques for engagement.

Speakers

Robert Crowe
Founder and CEO, Matchwell
Rob is a twenty-year veteran of the staffing industry with ten years helping lead one of the nation’s largest healthcare staffing companies. Rob left the industry and founded Matchwell to help provide healthcare organizations an alternative way to access more contract or on-demand clinicians without the expenses of a staffing agency.

Bree Becker, MSN, FNP-C, RNC-MNN
Director of Clinical and Quality, Matchwell
Bree graduated from the Byrdine Lewis School of Nursing at Georgia State University in 2007, and received her master’s as a Family Practice Nurse Practitioner in December 2018. She is the Director of Clinical and Quality for Matchwell and also works as a nurse practitioner for Northside Hospital’s Maternal Heart Health Clinic where she focuses on patients recovering from pre-eclampsia and other pregnancy-related cardiac conditions.

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an email confirmation and an email reminder with webinar login instructions.

Register for the February 17th Webinar

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions, please contact the NCMGMA offices at info@ncmgm.org.

NCMGMA-NCMSF February 17th Webinar: Engaging Your Workforce Today

February Lunch & Learn Webinar
Tired of Turnover: Engaging Your Workforce Today

Thursday, February 17, 2022 | 12:00 PM – 1:00 PM EST | Zoom

Join us on February 17th at noon as we hear from Founder and CEO of Matchwell, Robert Crowe, and Matchwell’s Director of Clinical and Quality, Bree Becker, MSN, FNP-C, RNC-MNN. This session will focus on national and regional trends as they relate to the healthcare workforce. Learn new strategies to engage with employees, making retention a byproduct for your practice.

Participants will:

• Compare and contrast workforce engagement vs. retention.
• Review national/regional workforce engagement and retention trends.
• Identify and discuss evidence-based techniques for engagement.

Speakers

Robert Crowe
Founder and CEO, Matchwell
Rob is a twenty-year veteran of the staffing industry with ten years helping lead one of the nation’s largest healthcare staffing companies. Rob left the industry and founded Matchwell to help provide healthcare organizations an alternative way to access more contract or on-demand clinicians without the expenses of a staffing agency.

Bree Becker, MSN, FNP-C, RNC-MNN
Director of Clinical and Quality, Matchwell
Bree graduated from the Byrdine Lewis School of Nursing at Georgia State University in 2007, and received her master’s as a Family Practice Nurse Practitioner in December 2018. She is the Director of Clinical and Quality for Matchwell and also works as a nurse practitioner for Northside Hospital’s Maternal Heart Health Clinic where she focuses on patients recovering from pre-eclampsia and other pregnancy-related cardiac conditions.

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an email confirmation and an email reminder with webinar login instructions.

Register for the February 17th Webinar

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions, please contact the NCMGMA offices at info@ncmgm.org.

2021 NCMGMA Impact Report

The More You Know, the More We Grow!
Take a look back at the 2020-2021 NCMGMA year

To increase the transparency of our organization, we proudly present to you the 2020-2021 NCMGMA Impact Report (PDF).

Inside you will find a letter from our 2020-2021 President, Amanda McKinney, and metrics from our various communications, programs and events from the past year. Our hope is this report gives you an idea of the association’s activity and health, and shows you all we are doing for our members and practice management in North Carolina.

2020-2021 NCMGMA Impact Report

Thank you to all of our members and sponsors for your continued support of NCMGMA. We look forward to another successful year in 2022, continuing our mission to be “the leaders for tomorrow’s healthcare.”

North Carolina Salary and Benefits Survey Data Reporting Open!

NCMGMA is pleased to announce the release of the Medical Employee Salary & Benefits Online Survey results. This data, collected from 2021 practice metrics, is designed to bring you the information you need to see trends specific to the healthcare industry, and provide comparative information your organization can use to assist in making crucial business decisions.

Attention Survey Participants

If you met the 75% survey completion requirement, your access to the data is complimentary. Visit benchmark.ncmgmasalarysurvey.com/ and use your participation username and password to access the data. Please use the “Forgot Password” option if you cannot recall your log in details (be sure to check your spam for the details if you do not see it in your in box). If you have any questions about your survey completion, please contact the NCMGMA offices at info@ncmgm.org.

Purchase Your 2021 Data Access

For practice administrators who would like to purchase access to the 2021 Salary & Benefits Survey data or who did not meet the 75% survey completion requirement, the cost is $300 for NCMGMA members and $500 for non-members. To purchase your data access, please follow the link below.

Purchase You Data Access Today

Data Access Demonstration Video

The video provides a tutorial on the data and reporting available. To access the demonstration video, please follow this link.

Presenting Survey Sponsor

Providing the Best Data is our Utmost Priority

NCMGMA places the highest priority on data integrity as well as adhering to all rules and regulations that govern the presentation of benchmarking results. In order to ensure that we are maintaining compliance with the latter, we have instructed our data collecting and benchmarking partner to normalize the data. This means that we will be using the median data points contributed by individual practices by position, for results presentation. This avoids any issue with a single practice skewing the results by contributing more than 25% of the data for a particular position.

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

North Carolina Salary and Benefits Survey Data Reporting Open!

NCMGMA is pleased to announce the release of the Medical Employee Salary & Benefits Online Survey results. This data, collected from 2021 practice metrics, is designed to bring you the information you need to see trends specific to the healthcare industry, and provide comparative information your organization can use to assist in making crucial business decisions.

Attention Survey Participants

If you met the 75% survey completion requirement, your access to the data is complimentary. Visit benchmark.ncmgmasalarysurvey.com/ and use your participation username and password to access the data. Please use the “Forgot Password” option if you cannot recall your log in details (be sure to check your spam for the details if you do not see it in your in box). If you have any questions about your survey completion, please contact the NCMGMA offices at info@ncmgm.org.

Purchase Your 2021 Data Access

For practice administrators who would like to purchase access to the 2021 Salary & Benefits Survey data or who did not meet the 75% survey completion requirement, the cost is $300 for NCMGMA members and $500 for non-members. To purchase your data access, please follow the link below.

Purchase You Data Access Today

Data Access Demonstration Video

The video provides a tutorial on the data and reporting available. To access the demonstration video, please follow this link.

Presenting Survey Sponsor

Providing the Best Data is our Utmost Priority

NCMGMA places the highest priority on data integrity as well as adhering to all rules and regulations that govern the presentation of benchmarking results. In order to ensure that we are maintaining compliance with the latter, we have instructed our data collecting and benchmarking partner to normalize the data. This means that we will be using the median data points contributed by individual practices by position, for results presentation. This avoids any issue with a single practice skewing the results by contributing more than 25% of the data for a particular position.

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.