NCMGMA Recognizes and Congratulates Newest Emeritus Members

NCMGMA has three dedicated and long-time members retiring in 2017 and we wanted to recognize these members. Additionally, they qualify for the Emeritus Status membership in NCMGMA! Congratulations to Debbie, John, and Carol and we wish you all the best!

ncmgma18-dc135aDebbie Cashion, FACMPE
Catawba Pediatric Associates, P.A.
NCMGMA Member since 1991
Debbie is retiring from Catawba Pediatric Associates, P.A. after 36 1/2 years as Practice Administrator. Debbie has been a member of MGMA since 1986 and proudly earned her CMPE in 2011 and her Fellowship (ACMPE) in 2012. She has been a member of NCMGMA since 1991 and has served as Medicaid Chair, Board Member-at-Large, Secretary, President-Elect (2010-2011), President (2011-2012); and, most recently, ACMPE Liaison (2016-2017). Debbie was awarded the NCMGMA Administrator of the Year award in May 2009.

ncmgma18-jn135aJohn Nosek, MBA, CMPE
Greensboro Orthopaedics
NCMGMA Member since 1996
After 45 years in the healthcare profession, John Nosek is retiring from his position as Executive Director at Greensboro Orthopaedics, effective December 31, 2017. During his 23 years with Greensboro Orthopaedics, the practice has seen significant growth and he has greatly enjoyed playing a part in that growth. “That growth is attributed to the hard work and dedication of the physicians and the staff who support them,” John says. John has been a long-time member of NCMGMA, in good standing, and a member of the Greater Greensboro Chapter.

ncmgma18-cp135aCarol A. Pettit, BSBA
Central Carolina Surgery, PA
NCMGMA Member since 2003
Carol is retiring December 31, 2017 from Central Carolina Surgery in Greensboro, NC. She received her Bachelors of Science in Business from the University of South Dakota and has been in physician practice management for almost 29 years. She began her career in South Dakota as the Executive Director of Union County Health Foundation, a 501(c) Community Health Center. From there, Carol became the Regional Manager of Clinic Operations with the Mercy Health System in Iowa. Over the next 27 years she became involved with physician practices in every business structure known to healthcare: MSO, PPO, Independent, and hospital owned, as well as working as a practice consultant in the Metro Washington, DC area. Carol has worked in South Dakota, Iowa, Colorado, Kansas, Maryland, Washington, DC, and North Carolina (her very favorite) at some time during her career, which has focused on cardiology, general surgery, pediatrics, primary care, and internal medicine as administrator and business office manager.

New and Revised Articles Posted to MLN Matters

Revised Articles

SE1128 – Prohibition on Billing Dually Eligible Individuals Enrolled in the Qualified Medicare Beneficiary (QMB) Program

Welcome New Members

Our membership continues to grow! Take a look at the list of healthcare professionals and students who have recently joined NCMGMA (October 27, 2017 through November 28, 2017):


  • Ashley Carlyee, Greenville Pathology PA, Greenville, NC
  • Emily Cash, Wake Forest Baptist Medical Center, Winston Salem, NC
  • Lori Gravelle, Charlotte Radiology, Charlotte, NC
  • Katherine Lanning, Southeast Radiation Oncology, Charlotte, NC
  • Melony Lunsford, Richard D Adelman MD, Raleigh, NC


  • Ginnie Cincotti, MedCost, LLC, Winston Salem NC
  • Jim Cropp, TriMed Technologies, Corp., High Point, NC
  • Philip Dattilo, Trial Management Associates, LLC, Wilmington, NC
  • Jeff Raysor, Carolinas IT, Raleigh, NC
  • Sherry Waycaster, Datamax/Interstate Credit Collections, Winston-Salem, NC


  • Bethany Downs, Appalachian State University, Raleigh, NC

NCMGMA Greenville Roadshow is January 18, 2018


Make plans to join us in Greenville today

January 18, 2018
Holiday Inn Greenville
203 SW Greenville Blvd.
Greenville, NC 27834

NCMGMA is hitting the road and coming your way! Join us in Greenville on January 18th for a day filled with great educational content supplied by V2V Consulting and Sean Keyser with Novant Health as well as great networking opportunities with other members and NCMGMA Alliance Exhibitors. Registration includes continental breakfast and lunch. Register additional employees with the same company for just $75.00 each!

Schedule of Events

8:30am – 9:00am
Attendee Registration
9:00am – 10:00am
Exhibitor Move In
9:00am – 10:15am

General Session I
Care Squared
• Nancy Babbitt and Deb Wiggs, V2V

10:15am – 10:45am
Break with Exhibitors
10:45am – 11:45am

Breakout Sessions
101 — Administrator Track: Clinical Administrator Sandwich
• Nancy Babbitt, V2V

102 — Front Office Track: People Watching and Storytelling
• Sean L. Keyser
Corporate Vice President Patient Experience (a.k.a. “Experience Geek”)
Novant Health

11:45am – 1:00pm
Lunch with Exhibitors
1:00pm – 2:00pm

Breakout Sessions
201 — Administrator Track: From Hospitality to Humanity: Are we using the wrong lens?
• Sean L. Keyser
Corporate Vice President Patient Experience (a.k.a. “Experience Geek”)
Novant Health

202 — Front Office Track – The Platinum Rule: Diversity in the Medical Practice
• Deb Wiggs, V2V

1:00pm – 3:00pm
Exhibitor Breakdown
2:00pm – 3:00pm

General Session II
The Humanity of Consumerism: Hard Knocks and Infinite Wisdom in the Human Experience
• Sean L. Keyser
Corporate Vice President Patient Experience (a.k.a. “Experience Geek”)
Novant Health

3:00pm – 3:30pm
Closing Discussions & Exhibitor Giveaways

Roadshow Speakers

rsg17-sk151aSean L. Keyser
Corporate Vice President Patient Experience
(a.k.a. “Experience Geek”)
Novant Health
Sean provides administrative direction for patient experience strategies for Novant Health system based in Winston Salem, NC. Prior to joining Novant, Sean served as Vice President of Hospital Operations for Healthcare Management Directions, Inc., Nashville, TN. Sean provided administrative support and direction to HMD’s Smart HospitalsTM by supporting clinical, financial, governance, and service elements from initial start-up through on-going operations.

rsg17-nb151aNancy Babbitt, FACMPE
V2V Management Solutions
Practice transformationist Nancy Babbitt has far-reaching expertise in medical practice operations, governance and technology. She co-authored Go-Live: Smart Strategies from the Davies Award-Winning EHR implementation. Nancy’s engaging presentations help attendees learn how to stay nimble and adapt to change in the competitive world of medical services delivery. Nancy is a Fellow and Board Certified by the American College of Medical Practice Executives and Past Board Chair of MGMA-ACMPE National Board of Directors.

rsg17-dw151aDeb Wiggs, FACMPE
V2V Management Solutions
Deb has been transforming medical care delivery since her career began. She’s established rural health clinics, grown multi-specialty physician practices and facilitated countless strategy sessions that have helped clients achieve a sustainable competitive advantage. Deb’s great love is to pass this knowledge along via public speaking with humor, practical reality and a commitment to provide resources that transform how care is delivered. As a past board chair of MGMA, she understands the complexity of the healthcare system and knows how to work in it without making it more complicated. Her strengths lie in strategic planning, governance, and leadership coaching.

Hotel Information

NCMGMA’s Headquarters Hotel is the Holiday Inn. The NCMGMA room block discounted rate is $109 per night.  To check on room availability, please contact the hotel directly by dialing 877-271-2616. The room block cut off is December 25, 2017.


Additional Staff and Student Discount
We are making it affordable for students to attend this event as well additional staff from your practice! Consider bringing your front manager/lead to attend their own specific tracks during the breakout sessions. Bring one or more additional staff from your practice and save $50 on each of their registrations.


Roadshow registrations include all educational events, access to exhibitors and lunch. Click here to visit the NCMGMA website and see the complete list of Roadshow registration fees!

Click here to register


If you have any questions about the Greenville Roadshow, please email the NCMGMA offices at

Save the Date for our 2018 Conferences

Preparations are already in full swing for our 2018 NCMGMA conference events.  We are bringing back the Fall Conference and the 2018 Annual Conference will be held at a brand new location for NCMGMA: Cherokee, NC!

Mark your calendar for these exciting events and watch for more details, including registration, coming soon!

  • 2018 NCMGMA Annual Conference
    May 9-12, 2018
    Harrah’s Cherokee
    Cherokee, NC
  • 2018 Fall Conference
    October 17-19, 2018
    Charleston Marriott
    Charleston, SC

Watch for details coming soon.  If you have any questions about any of our NCMGMA events, please contact us at

NCMGMA-NCMSF December 12th Webinar: 15 Ways to Grow Your Medical Practice in Every Economy

NCMGMA-NCMS Webinar Series

NCMGMA-NCMSF December Lunch & Learn Webinar
15 Ways to Grow Your Medical Practice in Every Economy

December 12, 2017 | 12:00 PM – 1:00 PM
Sponsored by Medical Mutual


This fast paced and humorous program discusses how to strategically plan and improve business, develop a successful marketing plan, effectively use available networks, improve focus, save time, and ultimately, increase profits.


Mary Kelly, Ph.D., CSP
Commander, US Navy (ret)
CEO, Productive Leaders
Mary Kelly, CSP, earned a PhD in Economics and has published 11 books that are used in 9 countries. Ranked the 14th Most Influential Economist in the world, Mary would like to be as funny as her dogs think she is.

A graduate of the US Naval Academy, Mary spent 25 years on active duty in the Navy, leading teams in multi-cultural environments, and retiring as a commander. She taught at both the US Naval Academy and the US Air Force Academy.

Mary’s audiences love her energy. State Farm just scored her a 10 out of 10. Mary’s down-to-earth approach helps us work together and live together with humor and understanding.


This webinar is complimentary for NCMGMA members and $50 for non-members. Space is limited so make sure to register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions.

Click here to register

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.


For questions or more information please contact the NCMGMA offices at

Become a 2018 NCMGMA Alliance Sponsor

Become a 2018 NCMGMA Alliance Sponsor
Gain access to the healthcare decision-makers in NC

If you are looking to reach practice administrators and managers throughout North Carolina, then look no further than the North Carolina Medical Group Management Association (NCMGMA) and our annual Alliance Sponsorship, delivering high-impact marketing and quality face-time with healthcare management decision-makers.

New this year! Sign up for three years of Alliance sponsorship
and save 10% on the cost for each year of sponsorship.

Alliance Core Benefits

An Affiliate membership in the NCMGMA for a key contact in your firm. All sponsorship levels include a booth at the Annual Conference. Recognition and link on NCMGMA News (e-news) and the NCMGMA website. Gain access to the medical practice decision-makers in North Carolina.

About the Alliance Sponsorship Program

Alliance sponsorship spans from January 1 through December 31, each year. Each level of sponsorship includes core benefits as well as a selection of level-specific benefits. Use the Alliance level-specific benefits table to help select the level of sponsorship that best fits your needs. Alliance sponsors receive exclusive access to, and preferred placement in, certain 2018 events. New this year: sign up for three years of Alliance sponsorship and save 10% on the cost for each year.

Follow this link for a printable 2018 Alliance Sponsorship flyer and registration form.

Sponsor Level-specific Benefits


2018 NCMGMA Annual Conference

The 2018 NCMGMA Annual Conference will be held May 9th through May 11th at Harrah’s Cherokee in Cherokee, NC. Only 2018 Alliance sponsors are eligible to exhibit. Complete your 2018 Alliance Sponsorship form today and join us in Cherokee in May.

A booth in the NCMGMA Annual Conference exhibit hall includes the following:

  • (1) 8×10 Booth
  • (2) Exhibitor Badges
  • (1) Electrical outlet* (if designated on your exhibitor contract)
  • (2) Chairs
  • (1) 6 ft. table, skirted
  • (1) Waste basket
  • Complimentary Wi-Fi in Exhibitor Hall
  • (1) Conference attendee list (sent to contact approximately 3 weeks prior to event)


Founded in 1971, NCMGMA has grown to 850+ members representing medical groups from all across North Carolina. Our membership includes small and large single- and multi-specialty groups, medical school clinics, management service organizations, independent practice associations, and physician-hospital organizations.


For questions about the Alliance Sponsorship structure and benefits, please contact the NCMGMA office at 800-753-6462 or 704-365-0565.