NCMGMA News is an official news resource of the North Carolina Medical Group Management Association (NCMGMA).
Articles published in NCMGMA News contains the expressed opinions and experiences of the authors and do not necessarily represent the position of NCMGMA.
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February Lunch & Learn Webinar: Legislation, Expectations and Advocacy, Oh My!
Tuesday, February 21, 2023 | 12:00 pm to 1:00 pm
Presented by the North Carolina Medical Society Foundation in partnership with the North Carolina Medical Group Management Association, we invite you to join in as the NCMS Legislative Advocacy Team, including Thomas Kincheloe, NCMS Director of Legislative Affairs, take a look at what to expect in the 2023 legislative session in North Carolina, and how it may impact your practice and patients.
The key objectives for this webinar are:
Review the 2022 election results and how they impact your practice and patients.
Introduce you to the 2023 advocacy agenda.
Highlight bills that have been filed (so far) and what to expect.
Put a spotlight on where your advocacy efforts are needed and how.
Registration
This webinar is free but you must be registered to attend. After you register, you will receive an emailed confirmation with the webinar link and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register. Space is limited so register early!
Fall 2022 Practice Management Career Panel Presented by the Student Outreach Committee
Tuesday, November 15, 2022 | 7:00 PM EST | Zoom Meeting
Presented by NCMGMA’s Student Outreach Committee, make plans to join us at 7:00 PM on November 15th for a valuable virtual panel discussion with North Carolina healthcare leaders. Q&A session will follow the discussion.
Registration
There is not cost to sign up for this event. To register online today, please follow the link at the button below.
Using Your Data to Drive Practice Optimization & Growth Presented by Curi Advisory
October 6, 2022 | 12:00 PM – 1:00 PM
Practice leaders face a number of barriers when it comes to effectively tracking, analyzing, and leveraging their own data to make meaningful improvements for their businesses, their staff, and their patients. This presentation will explore the most common barriers and how to address them in your practice. With a deeper understanding of opportunities to maximize your data (and some tools to help along the way), practice leaders will uncover new ways to drive patient volume, increase margin per patient, and optimize the overall performance of your practice.
Webinar Speaker
Richelle Cox Principal Curi Advisory Richelle Cox is a Principal with Curi Advisory, Curi’s business unit focused on delivering data-driven business solutions and consulting services that help practices protect, optimize, and grow. She is an experienced executive with a demonstrated history working in both the healthcare practice operations space and the information services industry. Prior to Curi, Richelle served as the Chief Operating Officer for Arrowlytics, a practice analytics tool that is now part of Curi Advisory and helps practices pull their data from various sources into a single platform for total practice insight.
Registration
Registration is complimentary for NCMGMA members and non-members. To register please click the link below and follow the instructions. After registering, you will receive a confirmation email containing information about joining the meeting.
Strengthening the Provider-Payer Partnership from Onboarding to the Point of Care
Thank you to everyone who participated in our Lunch & Learn Webinar on August 16th. BCBSNC discussed how they are reimagining its partnership with the provider community through multiple initiatives that redesign the onboarding process to improve the provider experience and “meet care teams where they are” with actionable data, technology tools, and hands-on support to impact care outcomes. At the button below, you will find a link to the webinar video recording.
BCBSNC is reimagining its partnership with the provider community through multiple initiatives that redesign the onboarding process to improve the provider experience and “meet care teams where they are” with actionable data, technology tools, and hands-on support to impact care outcomes.
In this 60-minute webinar, you’ll learn:
How BCBSNC is redesigning the provider onboarding experience through its new Provider Partnerships Program
A care transitions collaborative initiative focused on improving care transitions through ADTs, technology, and education/learning support at no cost to the provider
Quick steps for maximizing efficiency in BCBSNC provider onboarding program including key process steps, common bottlenecks, timelines, and how to maintain provider status
Recent legislative updates impacting providers
Our Presenters
Lynda McMillin Director of BCBSNC Provider Data Management
Carrie Spunar Principal Strategic Advisor, Provider Data Management
Danny Zajac Sr. Business Systems Analyst, Provider Data Management
Registration
This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register.
Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.
Questions
For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.
BCBSNC is reimagining its partnership with the provider community through multiple initiatives that redesign the onboarding process to improve the provider experience and “meet care teams where they are” with actionable data, technology tools, and hands-on support to impact care outcomes.
In this 60-minute webinar, you’ll learn:
How BCBSNC is redesigning the provider onboarding experience through its new Provider Partnerships Program
A care transitions collaborative initiative focused on improving care transitions through ADTs, technology, and education/learning support at no cost to the provider
Quick steps for maximizing efficiency in BCBSNC provider onboarding program including key process steps, common bottlenecks, timelines, and how to maintain provider status
Recent legislative updates impacting providers
Our Presenters
Lynda McMillin Director of BCBSNC Provider Data Management
Carrie Spunar Principal Strategic Advisor, Provider Data Management
Danny Zajac Sr. Business Systems Analyst, Provider Data Management
Registration
This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register.
Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.
Questions
For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.
Medical Practice Customer Service Strategies: How to Make (Almost) Everyone Happy
Thank to everyone who participated in our June 21st webinar. Our panelists shared their tips and tricks on the topic of “Medical Practice Customer Service Strategies: How to Make (Almost) Everyone Happy.” At the button below, you will find a link to the webinar video recording.
Thank you again for participating. Watch your email and the website for more webinars coming soon.
Recording password: NCMGMAJune22! Please key in this password directly (do not copy and paste)
Questions For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.
Upcoming NCMS Event Registration is now open for North Carolina Medical Society LEAD 2022 Health Care Conference. Scheduled for October 14-16 at the Raleigh Marriott Crabtree Valley, this conference addresses emerging issues impacting health care such as: cybersecurity, blockchain, leadership, and hot topics.
Join experienced healthcare leaders as they share tools and strategies they use at their medical practices to improve the patient experience and effectively interact with unhappy patients. Attendees will also learn how powerful it is to collect, interpret, and act on patient satisfaction data to make (almost) every patient happy.
In this 60-minute, interactive panel webinar, you’ll learn:
How to build a culture of customer service within your organization through a common language shared between administration and staff.
Techniques you and your staff can use to recognize opportunities for an improved patient experience.
How objective data regarding the patient experience can be used to create better experiences for future patients.
Webinar Panelists
Ron Chorzewski Chief Executive Officer Midlands Orthopaedics & Neurosurgery With over 30 years of experience in the healthcare field, Ron Chorzewski is the CEO of Midlands Orthopaedics & Neurosurgery in Columbia, SC. Starting his career as a Physical Therapist, Ron’s career evolved to include both rehabilitation and orthopedic administration. Trained as a PT at Quinnipiac College, Ron earned an MBA at Suffolk University in Boston.
Bradley Scheel Experienced Healthcare Leader With fourteen years in healthcare, Brad’s experience as a change agent has led to his success in advancing practices in North Carolina and improving their efficiencies, patient care, and profitability. In combination with rater8, he has been able to dramatically overhaul both their online reputations and overall marketability, leading to better connections to their community and potential patients.
Melissa Kale Practice Administrator Catawba Pediatric Associates Melissa is a Certified Medical Manager with 30 years of healthcare management experience. She has been with Catawba Pediatrics in Hickory, North Carolina, for the last five years. She has three adult children, and her family just welcomed their first grandbaby in March.
Moderator Marc Kleinman Vice President of Sales rater8 Marc has spent 10+ years growing technology companies for the healthcare industry, leading sales teams to facilitate the widespread adoption among healthcare providers of a variety of solutions that improve both clinical and operational outcomes.
Registration
This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register.
Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.
Questions
For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.
Join experienced healthcare leaders as they share tools and strategies they use at their medical practices to improve the patient experience and effectively interact with unhappy patients. Attendees will also learn how powerful it is to collect, interpret, and act on patient satisfaction data to make (almost) every patient happy.
In this 60-minute, interactive panel webinar, you’ll learn:
How to build a culture of customer service within your organization through a common language shared between administration and staff.
Techniques you and your staff can use to recognize opportunities for an improved patient experience.
How objective data regarding the patient experience can be used to create better experiences for future patients.
Webinar Panelists
Ron Chorzewski Chief Executive Officer Midlands Orthopaedics & Neurosurgery With over 30 years of experience in the healthcare field, Ron Chorzewski is the CEO of Midlands Orthopaedics & Neurosurgery in Columbia, SC. Starting his career as a Physical Therapist, Ron’s career evolved to include both rehabilitation and orthopedic administration. Trained as a PT at Quinnipiac College, Ron earned an MBA at Suffolk University in Boston.
Bradley Scheel Experienced Healthcare Leader With fourteen years in healthcare, Brad’s experience as a change agent has led to his success in advancing practices in North Carolina and improving their efficiencies, patient care, and profitability. In combination with rater8, he has been able to dramatically overhaul both their online reputations and overall marketability, leading to better connections to their community and potential patients.
Melissa Kale Practice Administrator Catawba Pediatric Associates Melissa is a Certified Medical Manager with 30 years of healthcare management experience. She has been with Catawba Pediatrics in Hickory, North Carolina, for the last five years. She has three adult children, and her family just welcomed their first grandbaby in March.
Moderator Marc Kleinman Vice President of Sales rater8 Marc has spent 10+ years growing technology companies for the healthcare industry, leading sales teams to facilitate the widespread adoption among healthcare providers of a variety of solutions that improve both clinical and operational outcomes.
Registration
This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register.
Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.
Questions
For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.
Thank you to everyone who joined us on Tuesday, April 19th for our NCMGMA-NCMSF Lunch & Learn webinar, “Physician Compliance with the No Surprises Act,” lead by attorney Joy Hord from Parker Poe. Joy presented and discussed the provisions of the No Surprises Act that are impacting practices.
The presentation slides from the event are now available (PDF). Click on the button link below to access the slides document.
Thank you to Joy Hord and the NC Medical Society Foundation for their partnership with the April 19th webinar. Watch the NCMGMA website for more Lunch & Learn webinars coming soon!
North Carolina Medical Group Managers Blog 