February 21st Webinar: Legislation, Expectations and Advocacy, Oh My!

February Lunch & Learn Webinar:
Legislation, Expectations and Advocacy, Oh My!

Tuesday, February 21, 2023 | 12:00 pm to 1:00 pm

Presented by the North Carolina Medical Society Foundation in partnership with the North Carolina Medical Group Management Association, we invite you to join in as the NCMS Legislative Advocacy Team, including Thomas Kincheloe, NCMS Director of Legislative Affairs, take a look at what to expect in the 2023 legislative session in North Carolina, and how it may impact your practice and patients.

The key objectives for this webinar are:

  • Review the 2022 election results and how they impact your practice and patients.
  • Introduce you to the 2023 advocacy agenda.
  • Highlight bills that have been filed (so far) and what to expect.
  • Put a spotlight on where your advocacy efforts are needed and how.

Registration

This webinar is free but you must be registered to attend. After you register, you will receive an emailed confirmation with the webinar link and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register. Space is limited so register early!

Questions

For questions or more information, please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.

Make Your Voice Heard! Join Us for 2023 Advocacy Days in March

Hear the Issues. Meet the Experts. Take Action Now

March 28-29, 2023
NC Medical Society Offices
Raleigh, NC

Join fellow NCMGMA members in Raleigh on Tuesday, March 28th at the NC Medical Society offices for vital industry and legislative updates from key decision-makers and players within North Carolina, as well as an evening networking reception sponsored by Curi. Stay on Wednesday, March 29th, and meet with our legislators, along with other North Carolina administrators.

There is no shortage of issues at hand in NC and NOW is the time to be heard

Schedule of Events

Tuesday, March 28th

3:00pm – 3:15pm
Welcome & Introductions

Jacob Rodman, CMPE, NCMGMA Advocacy Co-chair
Melissa White, NCMGMA Advocacy Co-chair

3:15pm4:15pm
North Carolina Healthcare Update
Chip Baggett, JD, NC Medical Society

5:30pm – 7:00pm
Networking Reception

Rye Bar & Southern Kitchen
Sponsored by Curi


Wednesday, March 29th

8:00am – 8:30am
Legislative Visits

Gather at NC Medical Society Offices
Discuss talking points

8:30am – 12:00pm
Legislative Visits

NCMGMA & General Assembly Meetings

Networking Reception Sponsor

Speaker

Chip Baggett, JD
Chief Executive Officer & Executive Vice President
NC Medical Society

Chip is responsible for state level advocacy efforts (primarily focused on the NC General Assembly) as well as communications and fundraising for the NCMS and NCMS Foundation. Chip has a long history in organizational advancement and advocacy. Dating back to college, he has fundraised in numerous paid as well as volunteer capacities. He has led successful corporate and personal annual fund programs and gone through training at the Indiana School of Fundraising. Chip has worked in many different facets of healthcare, ranging from a children’s science and health museum to pharmaceutical sales, before going to work directly for physicians and PAs as a medical society executive, first at the county level and then at the NC Medical Society.

Hotel Information

Reserve your room now at the Raleigh Marriott City Center. Limited standard rooms available at the discounted rate of $209/night for single/double occupancy plus tax. To reserve your hotel room, please click here. All reservations must be accompanied by a first night room deposit or guaranteed with a major credit card. If a guest does not cancel a reservation within 48 hours before 6:00 PM of the guest’s check-in date, then the hotel may charge the credit card one night’s room fee plus any applicable taxes.

Registration

Advocacy Days online registration is now open. The cost to register is $95 for NCMGMA members, $125 for non-members and $10 for students. To register today, please follow the online registration link below.

Questions

If you have any questions about Advocacy Days, please contact the NCMGMA offices at info@ncmgm.org.

August Lunch & Learn Webinar Recording

Strengthening the Provider-Payer Partnership from Onboarding to the Point of Care

Thank you to everyone who participated in our Lunch & Learn Webinar on August 16th. BCBSNC discussed how they are reimagining its partnership with the provider community through multiple initiatives that redesign the onboarding process to improve the provider experience and “meet care teams where they are” with actionable data, technology tools, and hands-on support to impact care outcomes. At the button below, you will find a link to the webinar video recording.

Follow this link to view the transcript of the webinar’s Q&A session.

Thank you again for participating. Watch your email and the website for more webinars coming soon.

Still Time to Join Us for Our Free August 16th Webinar

August Lunch & Learn Webinar:
Strengthening the Provider-Payer Partnership from Onboarding to the Point of Care

Tuesday, August 16, 2022 | 12:00 PM – 1:00 PM EDT | Zoom

BCBSNC is reimagining its partnership with the provider community through multiple initiatives that redesign the onboarding process to improve the provider experience and “meet care teams where they are” with actionable data, technology tools, and hands-on support to impact care outcomes.

In this 60-minute webinar, you’ll learn:

  • How BCBSNC is redesigning the provider onboarding experience through its new Provider Partnerships Program
  • A care transitions collaborative initiative focused on improving care transitions through ADTs, technology, and education/learning support at no cost to the provider
  • Quick steps for maximizing efficiency in BCBSNC provider onboarding program including key process steps, common bottlenecks, timelines, and how to maintain provider status
  • Recent legislative updates impacting providers

Our Presenters

Lynda McMillin
Director of BCBSNC Provider Data Management

Carrie Spunar
Principal Strategic Advisor, Provider Data Management

Danny Zajac
Sr. Business Systems Analyst, Provider Data Management

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.

Next Week! Strengthening the Provider-Payer Partnership Webinar

August Lunch & Learn Webinar:
Strengthening the Provider-Payer Partnership from Onboarding to the Point of Care

Tuesday, August 16, 2022 | 12:00 PM – 1:00 PM EDT | Zoom

BCBSNC is reimagining its partnership with the provider community through multiple initiatives that redesign the onboarding process to improve the provider experience and “meet care teams where they are” with actionable data, technology tools, and hands-on support to impact care outcomes.

In this 60-minute webinar, you’ll learn:

  • How BCBSNC is redesigning the provider onboarding experience through its new Provider Partnerships Program
  • A care transitions collaborative initiative focused on improving care transitions through ADTs, technology, and education/learning support at no cost to the provider
  • Quick steps for maximizing efficiency in BCBSNC provider onboarding program including key process steps, common bottlenecks, timelines, and how to maintain provider status
  • Recent legislative updates impacting providers

Our Presenters

Lynda McMillin
Director of BCBSNC Provider Data Management

Carrie Spunar
Principal Strategic Advisor, Provider Data Management

Danny Zajac
Sr. Business Systems Analyst, Provider Data Management

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.

June Lunch & Learn Webinar Recording

Medical Practice Customer Service Strategies:
How to Make (Almost) Everyone Happy

Thank to everyone who participated in our June 21st webinar. Our panelists shared their tips and tricks on the topic of “Medical Practice Customer Service Strategies: How to Make (Almost) Everyone Happy.” At the button below, you will find a link to the webinar video recording.

Thank you again for participating. Watch your email and the website for more webinars coming soon.

Recording password: NCMGMAJune22!
Please key in this password directly (do not copy and paste)

Questions
For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.


Upcoming NCMS Event
Registration is now open for North Carolina Medical Society LEAD 2022 Health Care Conference. Scheduled for October 14-16 at the Raleigh Marriott Crabtree Valley, this conference addresses emerging issues impacting health care such as: cybersecurity, blockchain, leadership, and hot topics.

Next Week! Medical Practice Customer Service Strategies Webinar

Medical Practice Customer Service Strategies:
How to Make (Almost) Everyone Happy

Tuesday, June 21, 2022 | 12:00 PM – 1:00 PM EDT | Zoom

Join experienced healthcare leaders as they share tools and strategies they use at their medical practices to improve the patient experience and effectively interact with unhappy patients. Attendees will also learn how powerful it is to collect, interpret, and act on patient satisfaction data to make (almost) every patient happy.

In this 60-minute, interactive panel webinar, you’ll learn:

  • How to build a culture of customer service within your organization through a common language shared between administration and staff.
  • Techniques you and your staff can use to recognize opportunities for an improved patient experience.
  • How objective data regarding the patient experience can be used to create better experiences for future patients.

Webinar Panelists

Ron Chorzewski
Chief Executive Officer
Midlands Orthopaedics & Neurosurgery

With over 30 years of experience in the healthcare field, Ron Chorzewski is the CEO of Midlands Orthopaedics & Neurosurgery in Columbia, SC. Starting his career as a Physical Therapist, Ron’s career evolved to include both rehabilitation and orthopedic administration. Trained as a PT at Quinnipiac College, Ron earned an MBA at Suffolk University in Boston.

Bradley Scheel
Experienced Healthcare Leader

With fourteen years in healthcare, Brad’s experience as a change agent has led to his success in advancing practices in North Carolina and improving their efficiencies, patient care, and profitability. In combination with rater8, he has been able to dramatically overhaul both their online reputations and overall marketability, leading to better connections to their community and potential patients.

Melissa Kale
Practice Administrator
Catawba Pediatric Associates

Melissa is a Certified Medical Manager with 30 years of healthcare management experience. She has been with Catawba Pediatrics in Hickory, North Carolina, for the last five years. She has three adult children, and her family just welcomed their first grandbaby in March.

Moderator
Marc Kleinman
Vice President of Sales
rater8

Marc has spent 10+ years growing technology companies for the healthcare industry, leading sales teams to facilitate the widespread adoption among healthcare providers of a variety of solutions that improve both clinical and operational outcomes.

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.

June 21st NCMGMA-NCMSF Webinar: Medical Practice Customer Service Strategies

Medical Practice Customer Service Strategies:
How to Make (Almost) Everyone Happy

Tuesday, June 21, 2022 | 12:00 PM – 1:00 PM EDT | Zoom

Join experienced healthcare leaders as they share tools and strategies they use at their medical practices to improve the patient experience and effectively interact with unhappy patients. Attendees will also learn how powerful it is to collect, interpret, and act on patient satisfaction data to make (almost) every patient happy.

In this 60-minute, interactive panel webinar, you’ll learn:

  • How to build a culture of customer service within your organization through a common language shared between administration and staff.
  • Techniques you and your staff can use to recognize opportunities for an improved patient experience.
  • How objective data regarding the patient experience can be used to create better experiences for future patients.

Webinar Panelists

Ron Chorzewski
Chief Executive Officer
Midlands Orthopaedics & Neurosurgery

With over 30 years of experience in the healthcare field, Ron Chorzewski is the CEO of Midlands Orthopaedics & Neurosurgery in Columbia, SC. Starting his career as a Physical Therapist, Ron’s career evolved to include both rehabilitation and orthopedic administration. Trained as a PT at Quinnipiac College, Ron earned an MBA at Suffolk University in Boston.

Bradley Scheel
Experienced Healthcare Leader

With fourteen years in healthcare, Brad’s experience as a change agent has led to his success in advancing practices in North Carolina and improving their efficiencies, patient care, and profitability. In combination with rater8, he has been able to dramatically overhaul both their online reputations and overall marketability, leading to better connections to their community and potential patients.

Melissa Kale
Practice Administrator
Catawba Pediatric Associates

Melissa is a Certified Medical Manager with 30 years of healthcare management experience. She has been with Catawba Pediatrics in Hickory, North Carolina, for the last five years. She has three adult children, and her family just welcomed their first grandbaby in March.

Moderator
Marc Kleinman
Vice President of Sales
rater8

Marc has spent 10+ years growing technology companies for the healthcare industry, leading sales teams to facilitate the widespread adoption among healthcare providers of a variety of solutions that improve both clinical and operational outcomes.

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.

February 17th Lunch & Learn Webinar Recording

February Lunch & Learn Webinar
Tired of Turnover: Engaging Your Workforce Today

On February 17th NCMGMA and NCMS members heard from Founder and CEO of Matchwell, Robert Crowe, and Matchwell’s Director of Clinical and Quality, Bree Becker, MSN, FNP-C, RNC-MNN. This session focused on healthcare staffing trends and participants heard new strategies to engage with employees, making retention a byproduct for your practice.

Thank you to Matchwell and to all of our webinar participants.

Use the blue button links below to access the webinar recording and handouts.

FREE December 14th Lunch & Learn Webinar: Wellbeing, Leadership & the Workforce

December 14th Lunch & Learn Webinar:
Wellbeing, Leadership & the Workforce

December 14, 2021 | 12:00 PM – 1:00 PM EST | Zoom

As we continue to navigate the world of the pandemic, a recent study looked at some of the key challenges that leaders and managers will face in health care in particular. On a positive note, the study found that while employee engagement actually improved in 2020, serious clinician burnout concerns remain. In addition, the challenges with recruitment and staffing continue. As daunting as these challenges are, there is at the same time an opportunity to re-focus and align with the overall objectives of providing health care with an even larger opportunity for leaders and managers to be clearer about how their leadership style impacts organizational effectiveness. What can a manager/leader do to address this? What leadership traits and actions will be particularly important going forward? We will talk about challenges that get in the way, context, and managing across generations and create a shared space for learning from each other of how to apply to practice.

Webinar Speaker

Kristina Natt och Dag, Ph.D.,
Executive Director
Kanof Institute for Physician Leadership (KIPL)

Kristina Natt och Dag has a Ph.D. in Educational Research and Policy Analysis from North Carolina State University. A native Swede, she has a Master of Human Rights from Lund’s University in Lund, Sweden. She has been working in the field of training and organizational development in the corporate as well as the non-profit sector for the past two decades.

With experience from a variety of sectors, such as finance, healthcare and maintenance, she has extensive global experience and speaks several languages other than English, Swedish and Danish, such as Italian, German and French.

Kristina is currently working with the North Carolina Medical Society as the Vice President of Education and Training and Executive Director of the Kanof Institute for Physician Leadership (KIPL). She also serves as Adjunct Assistant Professor at Campbell School of Osteopathic Medicine. She is a scholar-practitioner member of the Academy of Human Resource Development (AHRD) and is Immediate Past Chair of the Leadership SIG. Some of her publications include Current and emerging trends in leadership development: New needs for new leadership, a special edition of Advances in Developing Human Resources (Aug., 2016) as well as the chapter Creativity in theorizing for women and leadership: a multi-paradigm perspective in The Handbook for Research on Gender and Leadership (published by Edward Elgar Publishing, May 2017).

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an email confirmation and an email reminder with webinar login instructions.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions, please contact the NC Medical Society Foundation’s offices at ncmsfoundation@ncmedsoc.org.