10th Annual Advocacy Days a Success


10th Annual Advocacy Days a Success

The NCMGMA Advocacy Days event had a very positive response from the members who were able to attend. Some of the feedback describing the experience:

“Pertinent and timely issues impacting the practice due to legislation passed, Medicaid, and State Health Plan.”

“Excellent. Speakers were great and relative to all that is happening in NC right now. Well worth the time and money. Dinner was delicious!”

“I wanted to learn more about Medicaid and was extremely pleased. I wish I had planned to stay for the Legislative day, next year – I will!”

Attendees learned about the future of many different healthcare issues that will affect our state both now and in the future, including Medicaid Managed care, new legislation impacting our provider networks, and updates on hot healthcare topics currently being debated in Raleigh. In addition to the education sessions, attendees enjoyed the opportunity to engage with peers from other practices; they were able to proactively share challenges and solutions.

Finally, several attendees of the legislative visits also learned a great deal about what actually happens at the legislative level when concerns are raised by the public (when visiting the legislature, that’s US!). Attendees were able to witness and talk to the people who establish the criteria for what is heard by our lawmakers and also HOW it is being heard from different constituencies. They saw the true impact of what it means to make sure your voice is represented.

The Advocacy committee and NCMGMA Board would like to thank all the attendees for participating. Though our positions are sometimes varied, we do many times speak with a singular voice on many of the issues facing our practices. Your active participation in both education and advocating for our practices is invaluable; we thank you for making our organization a success!

Welcome New Members

Our membership continues to grow! Take a look at the list of healthcare professionals and students who have recently joined NCMGMA (April 27, 2018 through May 22, 2018):


Chris Adkins, EmergeOrtho, Durham, NC
Sandy Augspurger, Carolina BioOncology Institute, Huntersville, NC
Autumn Banning, Mosaic Comprehensive Care, Chapel Hill, NC
Jackie Blankenship, Cape Fear Arthritis Care, Leland, NC
Melody Bridges, Rutherford Regional Health System, Rutherfordton, NC
Jessica DeMaio, Generations Family Practice, PA, Cary, NC
Teresa Gray, UNC Ear Nose and Throat, Goldsboro, NC
Chris Henson, Haywood Pediatric and Adolescent Medicine Group, PA, Clyde, NC
Samantha Jackson, UNCPN – UNC Neurosurgery at Goldsboro, Goldboro, NC
Karen May, EmergeOrtho, Durham, NC
Elizabeth Scott, UNC REX, Cary, NC


Jared Brown, Atlas Stark Holdings, Raleigh, NC
Christopher Gouch, Strong & Associates, P.C., Winston-Salem, NC
Kari Kalgren, K2 Health Strategies, Charlotte, NC


Twyla Doucet, Pfeiffer University, New Iberia, LA
Nathan Evans, UNC Chapel Hill, Carrboro, NC
Laura Farris, UNC Chapel Hill, Gillings School of Global Public Health, Chapel Hill, NC


Call for Nominations to the NCMGMA Board of Directors

Western Region Director and Eastern Region Director
Positions Open

NCMGMA Members: Nominations are being solicited from our Active and Affiliate members to serve on the NCMGMA Board of Directors. In accordance with our bylaws, there will be two (2) open positions on the Board of Directors as an at-large member beginning November 1st, which are both three (3) year terms. Candidates will only be accepted from the Western and Eastern regions to fill these vacancies.

NCMGMA regions are outlined in the map (PDF) found at the following link.

Any member from one of these regions may nominate another member from the region or themselves, however all nominees should complete a leadership profile for review by the Nominating Committee. The Nominating Committee will convene in August for the purpose of recommending a slate of candidates to the NCMGMA Board of Directors for approval by the membership at our next NCMGMA Business Meeting scheduled for Thursday, October 18th at 11:30am during the NCMGMA Fall Conference at the Marriott in Charleston, SC.

Please click this link to view a copy of our bylaws (PDF).

The NCMGMA Leadership Profile Form asks general questions, and asks for a personal letter of commitment and an employer letter of recommendation. Both letters are required and can be submitted through the online Leadership Profile Form or emailed to info@ncmgm.org. Please click on the Leadership Profile Form here to begin.

Nominations are due NO LATER than 5:00 pm on August 17th.

Remember! Only candidates from the Western and Eastern regions will be reviewed and considered.

The Nominating Committee appreciates all nominations received. However, the Committee may only be able to respond to those candidates it elects to recommend.

2019 ACMPE Enhancements: What It Means for You

As a reminder, program changes to ACMPE Fellowship eligibility will be implemented on Jan. 1, 2019.

If you are planning to pursue Fellowship,
here are the actions you will need to take:

If you do NOT hold a bachelor’s degree by Dec. 31, 2018 you will need to:

  • Receive approval on a business plan proposal or paper outline AND submit a final business plan or manuscript by Dec. 31, 2018.

If you have a bachelor’s degree AND seven years of healthcare management AND two years in a leadership role; OR you have a master’s degree with five years management, AND two years in a leadership role you will need to begin work on the following starting Jan. 1, 2019:

  • Complete Fellowship within two years of your application date. If accepted before Jan. 1, 2019, you will have until Dec. 31, 2020 to complete.
  • If you have a paper outline submitted and accepted prior to Jan. 1, 2019, you may continue working on your paper manuscript up until two years from your outline approval date. Starting in 2019, business plan submissions will be the only acceptable submission if no outline is previously accepted.
  • Log 50 hours of continuing education (CE) every three years following the new 2019 CE requirements. These CE requirements also apply to maintain your current CMPE credential in 2019.

2019 CE requirements

50 hours of continuing education pertaining to one or more of the Body of Knowledge domains must be obtained in the following increments:

  • 30 hours from MGMA and/or its state or local affiliates. 12 of these hours must be considered face to face hours (LIVE webinars, conferences, etc.)
  • 20 from qualified resources, providing proof of attendance.


If you have any questions about these changes and how they will affect your status, please don’t hesitate to contact the ACMPE board certification team at acmpe@mgma.com.

Welcome New Members

Our membership continues to grow! Take a look at the list of healthcare professionals and students who have recently joined NCMGMA (March 29, 2018 through April 26, 2018):


  • Susan Cyphers, Greenville Pathology, P.A., Greenville, NC
  • Shannon Enderle, UNC Healthcare, Raleigh NC
  • Andrea Leisure, Gastroenterology Associates, P.A., Hickory, NC
  • Stacy Locklear, Dermatology Associates of Coastal Carolina, New Bern, NC
  • Blake Martin, Monarch, Albemarle, NC
  • Jill Price, UNC Physicians Network, Kinston, NC
  • Heather Rouse, UNC Lenoir, Kinston, NC
  • Tristan Samson, Sensenbrenner Primary Care, Charlotte, NC
  • Bethany Suggs, Family Medical Associates of Raleigh, Raleigh, NC
  • Michaelle Waters, Nephrology Associates of the Carolinas, Shelby, NC
  • Jason Weaver, Charlotte Eye Ear Nose & Throat Associates, P.A., Charlotte, NC
  • Shawn Wiggins, Family Medical Associates of Raleigh, Raleigh, NC


  • Marian Hawkins, United Healthcare Group, Greensboro, NC
  • Jeff Melando, Greenway Health, Charlotte, NC
  • Pamala Rogers, NCHA Strategic Partners, Cary, NC
  • Kevin von der Lippe, Capital Associated Industries, Inc., Greensboro, NC


  • Rashadah Hunter, Winston-Salem State University, High Point, NC
  • Tamara Huson, UNC Chapel Hill, Carrboro, NC
  • Dipika Jayachander, UNC Chapel Hill, Chapel Hill, NC
  • Niccola Piscitelli, UNCC Charlotte, NC

NCMGMA News Sponsor

HitsTech-Banner-Ad-060418Twice monthly, NCMGMA News will feature a sponsor on our site. Our sponsors are a vital part of our organization, enabling us to provide the high level of products and services our members have come to expect from NCMGMA.

Our sponsor this period is HitsTech.

Learn more about HitsTech by viewing their ad on NCMGMA News and on our website. You can also visit HitsTech’s website at http://www.hitstech.net.

Lisa Hooks, MBA, Named NCMGMA/Medical Mutual Administrator of the Year


(L-R): Steve Parker of Medical Mutual, 2018 Administrator of the Year Lisa Hooks and NCMGMA President Sandra Jarrett

Lisa Hooks, Executive Director for Mt. Olive Family Medicine Center (MOFMC), was named the 2018 NCMGMA/Medical Mutual Administrator of the Year during the North Carolina Medical Group Management Association’s Annual Conference (NCMGMA) awards banquet on Thursday, May 10th. The event was held at Harrah’s Casino and Resort in Cherokee, NC.

The Administrator of the Year award honors a medical practice administrator who has demonstrated exceptional leadership and management proficiency, and who has helped enhance the effectiveness of health care delivery in North Carolina. Sponsored by Medical Mutual Insurance Company, the Administrator of the Year Award also provides the recipient with a stipend for continuing education at a state or national Medical Group Management Association (MGMA) meeting or professional development through ACMPE.

Lisa Hooks has served as the executive director of Mt. Olive Family Medicine Center (MOFMC) for almost 20 years. Under her leadership, MOFMC is consistently recognized as one of the best family medicine practices in North Carolina. For the past three years, MOFMC has been recognized as the “Best Medical Practice in Wayne County” by the Goldsboro News Argus and was recently awarded the Practice of the Year Award from NCMGMA.

Some of Lisa’s standout achievements include: MOFMC received the Level III Patient-Centered Medical Home designation; she helped develop MOFMC’s Chronic Care Management Program and Concussion Clinic; and during the 2017-18 fiscal year, Lisa wrote for and was awarded with $448,879 of grant money for MOFMC.

Lisa is the Professor (Adjunct) for Health Care Management at the University of Mount Olive and is involved in several professional and community organizations, including the Mt. Olive Chamber of Commerce, the Coastal Administrators Advisory Committee for Medical Mutual, and the Medicaid Committee and Blue Cross Blue Shield Committee for the North Carolina Medical Group Management Association.

Approximately 200 people attended the Annual Conference in Cherokee this past weekend. This year’s conference featured nationally-recognized speakers, general and breakout sessions led by industry veterans and an exhibit hall showcasing the latest healthcare management products and services.