June 20th Lunch & Learn Webinar

UnitedHealthcare – Interoperability & Point of Care Assist

Tuesday, June 20, 2023 | 12:00 PM – 1:00 PM EDT | Zoom

The opportunity in front of us is so important as we build future technology solutions to improve access to health care, health care information and decision support. This happens with interoperability, which is integrating UnitedHealthcare’s technology directly into your EMR which then seamlessly passes actionable data to you, all while the patient is in the room.

It’s interoperability that will help each of us obtain the goals of improving access to care while providing you with information to help you make decisions. We will learn about the top EMRs UnitedHealthcare has partnered with to share data and insights with you right in your EMR workflow and see a demonstration of how this looks in an EMR environment.

Webinar Speaker

Marci Miller
Network Engagement Director
Mid-South/Gulf States, UnitedHealthcare
Marci Miller is the Network Engagement Director for the Mid-South, Gulf States & Carolinas for UnitedHealthcare. She has been with UnitedHealthcare since 2012 and was one of the first on-site customer advocates for UnitedHealthcare, serving the Walmart Home Office in Bentonville, Arkansas.

Registration

Registration is complimentary; however, space is limited. After registering, you will receive a confirmation email containing information about joining the meeting. Thank you! We look forward to having you join us for this presentation.

Register Here

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

2023 Annual Conference a Success!

Wrap Up, Award Winners, Photos and More

We came together last week in Charleston – May 17-19 – for our Annual Conference at the Charleston Marriott. Nearly 200 attendees, speakers, sponsors, and exhibitors enjoyed continuing education from some of healthcare’s finest thought leaders, participated in essential networking events with peers and old friends, honored outstanding industry achievement with our annual awards, and experienced the sold-out exhibit hall full of Alliance sponsor products and services.

Thank you to our speakers and exhibitors for sharing your knowledge and expertise and thank you to our sponsors for your continued support of our organization: we couldn’t do it without you.

And, lastly, thank you to our volunteers for leading the organization and keeping us moving in the right direction: your hard work and dedication does not go unnoticed.

NCMGMA Administrator of the Year Award
Presented by Curi
Michael Riddick, MBA

Michael Riddick, MBA (center) is recognized as the 2023 NCMGMA-Curi Administrator of the Year

The Administrator of the Year award, presented by Curi, honors a medical practice administrator who has demonstrated exceptional leadership and management proficiency, and who has helped enhance the effectiveness of healthcare delivery in North Carolina. The Administrator of the Year Award also provides the recipient with a stipend for continuing education at a state or national Medical Group Management Association (MGMA) meeting or professional development through ACMPE.

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President’s Award
John Clement

(L-R): 2022-23 NCMGMA President Chad Ghorley presents the President’s Award to John Clement

The President’s Award is given to an individual of NCMGMA for outstanding service and contribution to the association, its members and medical practice management. This year’s award was presented to John Clement, the NCMGMA Student Outreach Committee chair.

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Meritorious Service Award
Sandra Jarrett, FACMPE

(L-R): Sandra Jarrett, FACMPE, receives the Meritorious Service Award from NCMGMA President Chad Ghorley

Congratulations to Sandra Jarrett, FACMPE, our 2023 Meritorious Service Award winner. The Meritorious Service Award is given for outstanding service and contribution to the NCMGMA, its members, and medical practice management.

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Community Service Project
Snack Packs for NourishNC

(L-R): Emily Ainsley, Leah Cook, Cam Cox and Sandra Jarrett assemble snack packs for NourishNC

At the close of the Breakout Sessions on Thursday morning, attendees, exhibitors and volunteers assembled 400+ snack packs for NourishNC. NourishNC’s mission is to provide healthy food to hungry children, empowering them to succeed in the classroom and in their community. Thank you to everyone who participated in this essential service project!

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Event Photo Album

(L-R): Joni Brantley, Melissa White and Kimberly Sparks enjoy the Welcome Reception with Exhibitors

Annual Conference Photo Album

Thank you, again, to all our attendees, sponsors, exhibitors, speakers and volunteers for helping to make the 2023 Annual Conference another successful NCMGMA event!

Welcome New Members

Our membership continues to grow! Take a look at the list of healthcare professionals and students who have recently joined NCMGMA (March 17, 2023, through April 28, 2023):

Active

• Terri Abdelghafar, Carolina Ear Nose & Throat Sinus and Allergy Center, PA, Hickory, NC
• Eric Backus, Uptick Health, Chapel Hill, NC
• Kate Edwards, Uptick Health, Chapel Hill, NC
• Lauren Gray, Midtown Pain and Spine/ Raleigh Neurosurgical Company, Raleigh, NC
• Katherine Johnson, Natural Beginnings Birth & Wellness Center, Statesville, NC
• Marnie Manske, Duke Primary Care, Durham, NC
• Marsha Marsh, Atrium Health Behavioral Health Psychiatry & Counseling – Davidson, Davidson, NC
• DeLano Miller, Carolina Collaborative Community Care, Fayetteville, NC
• Ryan Pope, Catawba Valley Medical Group, Hickory, NC
• Ashley Rickett, Carolina Conceptions, Raleigh, NC
• Laurri Wallace, Premier Pain Solutions, Asheville, NC
• Matthew Wilson, Carolina Ear Nose Throat, Hickory, NC

Affiliate

• Jamie Anderson, Clarus Care, Nashville, TN
• Maggie Clougherty, Davis Moore, Raleigh, NC
• Tracey Cumberland, Curi, Raleigh, NC
• Krista Dyer, Nuance Communications, Burlington, MA
• Rafael Jones, ScanSTAT Technologies, Alpharetta, GA
• Michael Kilby, HitsTech, Conover, NC
• Evan Marleaux, CLA (CliftonLarsonAllen LLP), Charlotte, NC
• Melissa Marshburn, AmeriHealth Caritas North Carolina, Raleigh, NC
• Katie McCoy, NC-PAL, Durham, NC
• William Sanderson, Curi Capital, Raleigh, NC
• Jill Vance, Medecision, Charlotte, NC

Student

• Amari Bass, Winston Salem State University, Raleigh, NC
• Sharnice Belser, Fayetteville State University, Fayetteville, NC
• Tonyita Breeden, Winston-Salem State University, Durham, NC
• Allie Cabacar, East Carolina University, Creswell, NC
• Justin Dodds, University of North Carolina at Chapel Hill, Durham, NC
• Caroline Hodges, Appalachian State University, Nashville,
• Vikram Karthik, University of North Carolina at Chapel Hill, Carrboro, NC
• Kristine Khachatryan, University of Houston Clear Lake, Katy, TX
• Tiffany Mcintyre, Fayetteville State University, Fayetteville, NC
• Nikki Miller, Fayetteville State University, Columbis, SC
• Lisbeth Mora, Fayetteville State University, Fayetteville, NC
• Tyjae Morrison, Fayetteville State University, Charlotte, NC
• Victoria Munnings, University of North Carolina Wilmington, Rocky Point, NC
• Maysia Parish, Fayetteville State University, Fayetteville, NC
• Rana Qassab, University of North Carolina at Charlotte, Charlotte, NC
• Brandi Rowlett, Fayetteville State University, Fayetteville, NC
• James Southard, University of North Carolina at Wilmington, Wake Forest, NC
• Sarah Vasa, University of North Carolina at Chapel Hill, Chapel Hill, NC
• Christian Wells, Fayetteville State University, Fayetteville, NC
• Gia Xiong, Western Governor’s University, Morganton, NC
• William Yentsch, University of North Carolina at Charlotte, Pittsboro, NC

Charleston Marriott Room Block Sold Out. Additional Rooms Secured for 2023 Annual Conference

There’s Still Time to Join Us in Charleston
Make Your Room Reservation Today!

Make plans to join us May 17-19 as we make our return to Charleston for our 2023 Annual Conference. We’ll be downtown at the Charleston Marriott where we’ll be hosting first-class speakers, displaying the latest and greatest industry products and services, and providing plenty of networking and entertainment time. Click here for complete conference details.

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Hotel Accommodations

Our NCMGMA room block at the Charleston Marriott is sold out. To make reservations at the Charleston Marriott outside of our block, please contact the hotel directly at 800-649-9375.

We have secured additional discounted rooms at the Courtyard by Marriott Charleston Waterfront. The rate is $249 per night. Our room block discount ends Tuesday, May 9, 2023. Please click the button link to reserve your room, under the NCMGMA block, for Wednesday, May 17th – 19th.

Make Hotel Reservations

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Questions

If you have any questions about the Annual Conference, please contact
the NCMGMA offices at info@ncmgm.org.

Annual Conference Discounts End Wednesday (4/26)

Conference Discounts End Wednesday (4/26)
Join us for the program, register for the savings!

Make plans to join us May 17-19 as we make our return to Charleston for our 2023 Annual Conference. We’ll be downtown at the Charleston Marriott where we’ll be hosting first-class speakers, displaying the latest and greatest industry products and services, and providing plenty of networking and entertainment time.

Browse this email for complete event details and register today to join us in Charleston.

Early bird registration discounts end Wednesday, April 26th.
The Annual Conference program is worth 9.25 CEUs.

Register to Attend Today!

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Speakers

Hear from labor/delivery nurse and TikTok star Jen Hamilton; HR gurus Don Harkey and Stephanie Anderson; management consultant Kerri Burchill, Ph.D.; and government relations expert Thomas Kincheloe. Learn more.

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Wednesday Charleston Tours

We’re adding more fun to this year’s conference. On Wednesday evening we’ll be offering three tours of Charleston. Whether you’re interested in food, cocktails or a little bit of history and scare, we’ve got something for everyone to enjoy!

Savor the Flavors of Charleston
6:30pm – 9:00pm
In Charleston’s delicious, award-winning food, you taste more than a chef’s skill and passion, you taste the vibrant flavors from farmers’ fields, the bounty from the waters, and more than 300 years of rich history, culture and culinary tradition.

Pricing – $125 per person (without alcohol) & $175 per person (with alcohol).

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Ghost and Graveyard
7:00pm – 8:30pm
Charleston’s rich history brings with it incredible stories — and ghosts! In a city that’s endured everything from war, earthquakes, and hurricanes to financial prosperity and artistic achievement, ghosts, haunted places, and legends are everywhere.

Pricing – $40 per person.

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Toast of the Town
6:30pm – 8:30pm
Charleston’s talent for entertaining is world renowned! Join us and visit the quaint bars of three of Charleston’s most popular, upscale boutique inns, and learn about how this colonial port city became known as one of the best places to raise a toast.

Pricing – $95 per person

Learn more about our Wednesday evening tours and additional Annual Conference highlights here.

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Hotel Accommodations

The Charleston Marriott, overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market and great dining and entertainment. The NCMGMA room block rate is $205 per night. The cutoff date is April 26, 2023. Learn more.

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Exhibitors

The exhibit hall is full of hands-on demonstrations of the products and services driving and innovating healthcare management. From IT to insurance to collections, you’ll get one-on-one discussions with the companies taking healthcare management to the next level. Learn more.

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Register Today!

Online registration is now open. Full conference costs start at $425 for members. See all of our conference pricing here. To register today, please follow the online registration link below. Early bird discounts end April 26th.

Register to Attend Today!

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Questions

If you have any questions about the Annual Conference, please contact
the NCMGMA offices at info@ncmgm.org.

April 24 Webinar: NC Medical Practice Salary & Benefits Survey Review

NCMGMA Medical Employee Salary & Benefits Survey Review

April 24 | 12:00pm – 1:00pm | Zoom

Data Matters. Join us on April 24th as we hear from Tracy Martin, CPA, with BRC detail out 2022’s North Carolina-specific salary survey highlights along with important KPIs, and year-over-year salary trends.

It is essential healthcare practices review their complete compensation package (wages, salaries, benefits), annually, to help attract and retain exceptional employees. By ensuring market-based competitiveness and maintaining internal equity, practices are more likely to retain their valued employees. Due to the unprecedented impact of COVID-19, 2022 healthcare practices continued to witness shifts in historical compensation practices.

After completing this webinar, participants will:

• Hear the current state of healthcare compensation within North Carolina
• Use survey data to update and validate current compensation/recruitment practices for the following areas:
  • Salary Administration
  • Nursing, Mid-Level & Other
  • Benefits
  • Office Staff
  • Laboratory & Radiology
• Hear additional KPIs and year-over-year trends based on data gathered through NCMGMA’s highly respected annual Medical Employee Salary & Benefits Survey.

Register Today!

This webinar is free for members and $25 for non-members. After you register, you will receive an email confirmation and an email reminder with webinar login instructions.

Register Today

Tracey Martin
CPA and Partner
Bernard Robinson & Company
Tracey is a CPA and partner in the Wilmington office of BRC. She applies her knowledge and practical ideas to meet client needs from both a business and tax perspective. Tracey works primarily with medical practices, professional service groups and high net worth individuals.

Tracey also leads BRC’s client accounting service line, focusing on providing outsourced accounting and CFO advisory services to clients. With over 30 years of experience, Tracey enjoys working with healthcare clients to address the ongoing challenges they face – delivery system consolidation, increased transparency, increased regulatory requirements and physician transition.

Thank You to Our Sponsor

Questions

For questions, please contact the NCMGMA offices at info@ncmgm.org.

Free Webinar Tomorrow (4/18): Healthcare Total Rewards Trends for 2023

Healthcare Total Rewards Trends for 2023

April 18, 2023 | 12:00 PM – 1:00 PM | Zoom

Strengthen your path to organizational success by utilizing industry specific trends to help shape your employee value proposition.

Organizational objectives and employee preferences are changing. Economic disruption, the challenging labor market, and the reshaping of employee priorities result in innovation that permanently alters how you build your Human Resources and total rewards strategy.

Join Gallagher for this forward-looking seminar to explore how healthcare leaders can strengthen organizational well-being by taking a comprehensive look at their total rewards strategy and aligning it to their employee value proposition. Gallagher’s industry experts will highlight trends impacting your organization and people to support your efforts to attract, retain, develop and engage your staff.

Learning Outcomes:

• Build tools to effectively navigate workplace and regulatory changes as they relate to Compensation, Recruitment, Retention, Engagement, DEIBJ and Leadership Development.
• Explore the total rewards evolution including how leaders must turn their attention toward retention strategies to competitively attract and retain diverse talent.
• Apply emerging benefit insights, sourced from thousands of U.S. survey participants over the past year, to strengthen organizational wellbeing.

Speakers

Elizabeth Stillwell
Area Vice President, Human Resources & Compensation Consulting
Gallagher
Elizabeth Stillwell brings more than 14 years of experience in risk management, human resources and total rewards with progressively increasing responsibility. In her role at Gallagher, she acts as a strategic partner to help businesses navigate complex organizational challenges. She works with clients to view people and culture decisions through a risk management lens, developing innovative solutions that align with business goals. Elizabeth collaborates with Gallagher’s comprehensive network of industry experts to ensure the timely delivery of transformative work to support client goals.

Ellen Tucker, CMCE
Area Vice President, Health & Welfare Consulting
Gallagher
A Certified Managed Care Executive and veteran of the healthcare industry, Ellen uses her vast experience and knowledge to help client employers design, implement and manage a customized benefit strategy that best aligns with their corporate objectives and enhances their retention and recruitment initiatives. She is considered an expert in several areas of benefit finance and administration.

Registration

Registration is complimentary, however space is limited. After registering, you will receive a confirmation email containing information about joining the meeting. To register please click the link below:

Register Online Today

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

VIDEO! TikTok Star Bringing the “Power of Small” to Annual Conference

Learn to Harness the “Power of Small”
Little connections make a big difference

With over 2.8 million followers she’s been featured in news outlets like Daily Mail, the New York Post, and Good Morning America. North Carolina labor and delivery nurse, and TikTok star, Jen Hamilton, provides a preview video of what attendees can expect during her general session, “The Power of Small: Creating Small Connections that Can Change Everything.” Join us in Charleston, May 17-19, and learn how managers and administrators can create those small connections with patients and staff to create a more positive healthcare and workplace experience!

Click on the thumbnail to learn more about the tips and tricks Jen is bringing to Charleston.

Attendee registration is open! Browse this post or click here to see this year’s highlights and make plans to join us today!

Annual Conference Agenda

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Wednesday Charleston Tours

We’re adding more fun to this year’s conference. On Wednesday evening we’ll be offering three tours of Charleston. Whether you’re interested in food, cocktails or a little bit of history and scare, we’ve got something for everyone to enjoy!

Savor the Flavors of Charleston
6:30pm – 9:00pm
In Charleston’s delicious, award-winning food, you taste more than a chef’s skill and passion, you taste the vibrant flavors from farmers’ fields, the bounty from the waters, and more than 300 years of rich history, culture and culinary tradition.

Pricing – $125 per person (without alcohol) & $175 per person (with alcohol).

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Ghost and Graveyard
7:00pm – 8:30pm
Charleston’s rich history brings with it incredible stories — and ghosts! In a city that’s endured everything from war, earthquakes, and hurricanes to financial prosperity and artistic achievement, ghosts, haunted places, and legends are everywhere.

Pricing – $40 per person.

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Toast of the Town
6:30pm – 8:30pm
Charleston’s talent for entertaining is world renowned! Join us and visit the quaint bars of three of Charleston’s most popular, upscale boutique inns, and learn about how this colonial port city became known as one of the best places to raise a toast.

Pricing – $95 per person

Learn more about our Wednesday evening tours and additional Annual Conference highlights here.

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General Information

Accommodations

The Charleston Marriott, overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market and great dining and entertainment. The NCMGMA room block rate is $205 per night. Learn more.

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Speakers

Hear from labor/delivery nurse and TikTok star Jen Hamilton; HR gurus Don Harkey and Stephanie Anderson; management consultant Kerri Burchill, Ph.D.; and government relations expert Thomas Kincheloe. Learn more.

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Register Today!

Online registration is now open. Full conference costs start at $425 for members. See all of our conference pricing here. To register today, please follow the online registration link below.

Register to Attend Today!

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Questions

If you have any questions about the Annual Conference, please contact
the NCMGMA offices at info@ncmgm.org.

2023 Advocacy Days a Success

We made our return to Raleigh this week – March 28 and 29 – for our 2023 Advocacy Days. Once again, we teamed up with the North Carolina Medical Society (NCMS) to provide legislative updates, visit the General Assembly and meet with our North Carolina legislators.

Tuesday we spent hearing from some of North Carolina’s important legislative players on the current political climate of healthcare in North Carolina, and what it means to patients, providers and our medical practices. Thank you to our NCMGMA Advocacy Committee Co-chairs Melissa White and Jacob Rodman, CMPE, along with NCMS Executive Vice President and CEO Chip Baggett, JD, and North Carolina State Treasurer Dale R. Folwell, CPA, for sharing your time and insights with us.

On Wednesday, we gathered at the NC Medical Society offices for some coaching and talking point discussion, then headed over to the Legislative Building and Legislative Offices to commence our morning visits and meetings.

Thank you, again, to everyone who participated in this successful event! A big thank you also goes out to our Premier level Alliance sponsor, Curi, for sponsoring our Tuesday evening networking reception at Rye Bar & Southern Kitchen.

Keep Making Your Voice Heard

Though Advocacy Days is a great start, we need to keep up the work of making our voices heard among our NC legislators. Use NCMS’s Tips and Tricks sheet to continue voicing your concerns about current legislation affecting North Carolina’s healthcare patients, doctors and practices.

Find Your NC Legislators

Follow this link to see our event photos album

Welcome New Members

Our membership continues to grow! Take a look at the list of healthcare professionals and students who have recently joined NCMGMA (February 16, 2023, through March 17, 2023):

Active

• Irene Bolis, Atrium Health, Charlotte, NC
• Tony Ham, US Radiology, Charlotte,
• Lindsay Hazlip, Alliance Urology Specialists, Greensboro, NC
• Christy Hinshaw, EmergeOrtho, Greensboro, NC
• Theresa Joyce, Eagle Physicians, Greensboro, NC
• Tammy Lenhart, A+ Medical Business Services Inc, Morehead City, NC
• Cheryl Smith, Galatians Community Health, Raleigh, NC
• Clem Surak, Senior Care Systems, PA, Wilmington, NC
• Samuel Williams, Advance Community health, Raleigh, NC
• April Winters, Coastal Vascular Institute, Wilmington, NC

Affiliate

• Nan Gray, Spectrum Reach, Charlotte, NC
• Madeline Groves, Fogg Media, Charlotte, NC
• Jaime Kulow, Southern First Bank, Raleigh, NC
• Briann McCuiston, Coronis Health, Sykesville, MD
• Katie Meekins, All’s Well Columbia, Columbia, SC
• Kristine Meeks, Davis Moore, Raleigh, NC
• George Parton, Merchants’ Credit Guide Company, Chicago, IL
• Robert Whittemore, WebsterRogers LLP, Charleston, SC

Student

• Tammy Alligood, University of Mount Olive, Washington, NC
• Alicia Gordon, Winston-Salem State University, Winston-Salem, NC
• Aveena Khanderia, University of North Carolina – Chapel Hill, Chapel Hill, NC
• Claire Kraft, East Carolina University, Greenville, NC