2021 NCMGMA Salary Survey Data Access Coming Next Week

NCMGMA is pleased to announce the release of the Medical Employee Salary & Benefits Online Survey results is next week. This data, collected from 2021 practice metrics, is designed to bring you the information you need to see trends specific to the healthcare industry, and provide comparative information your organization can use to assist in making crucial business decisions.

Watch your email, NCMGMA News and the website
for complete data release details.

Attention Survey Participants
If you met the 75% survey completion requirement, your access to the data is complimentary. Once the data is available, you’ll simply visit the website at benchmark.ncmgmasalarysurvey.com/ and use your participation username and password to access the data. If you have any questions about your survey completion, please contact the NCMGMA offices at info@ncmgm.org.

Pre-order Your Data Access
For practice administrators who would like to pre-order access to the salary and benefits survey data or survey participants who did not meet the 75% survey completion requirement, the cost is $300 for NCMGMA members and $500 for non-members.

Questions
If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

NCMGMA Salary Survey Data Reporting Open

Salary Survey Data Reporting Now Open!

Demonstration Webinar Recording Available

NCMGMA is pleased to announce the release of the Medical Employee Salary & Benefits Online Survey results. This data, collected from 2020 practice metrics, is designed to bring you the information you need to see trends specific to the healthcare industry, and provide comparative information your organization can use to assist in making crucial business decisions.

2020 NCMGMA Salary Survey data access is now open.
Follow the links below to order your access.

Attention Survey Participants

If you met the 75% survey completion requirement, your access to the data is complimentary. Visit the website benchmark.ncmgmasalarysurvey.com/ and use your participation username and password to access the data. Please use the “Forgot Password” option if you cannot recall your log in details (be sure to check your spam for the details if you do not see it in your in box). If you have any questions about your survey completion, please contact the NCMGMA offices at info@ncmgm.org.

Order Your 2020 Data Access

For practice administrators who would like to purchase access to the 2020 Salary & Benefits Survey data or who did not meet the 75% survey completion requirement, the cost is $300 for NCMGMA members and $500 for non-members. To order your data access, please follow the link below.

Please note: The above link takes you to the NCMGMA website login page. Once you enter your username and password, you will be directed to the online order form. Please use the “forgot username” and “forgot password” links if you need assistance. New users must create a profile to access the order form.

Data Access Demonstration Video

The video provides a tutorial on the data and reporting available. To access the demonstration video, please follow this link.

Providing the Best Data is our Utmost Priority

NCMGMA places the highest priority on data integrity as well as adhering to all rules and regulations that govern the presentation of benchmarking results. In order to ensure that we are maintaining compliance with the latter, we have instructed our data collecting and benchmarking partner to normalize the data. This means that we will be using the median data points contributed by individual practices by position, for results presentation. This avoids any issue with a single practice skewing the results by contributing more than 25% of the data for a particular position.

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

NCMGMA Salary Survey Data Reporting Open

North Carolina Salary and Benefits Survey Data Reporting Open!

Demonstration Webinar Recording Available

NCMGMA is pleased to announce the release of the Medical Employee Salary & Benefits Online Survey results. This data, collected from 2020 practice metrics, is designed to bring you the information you need to see trends specific to the healthcare industry, and provide comparative information your organization can use to assist in making crucial business decisions.

Survey data access opens today, Thursday, December 31st.
Follow the links below to order your access.

Attention Survey Participants

If you met the 75% survey completion requirement, your access to the data is complimentary. Visit the website benchmark.ncmgmasalarysurvey.com/ and use your participation username and password to access the data. Please use the “Forgot Password” option if you cannot recall your log in details (be sure to check your spam for the details if you do not see it in your in box). If you have any questions about your survey completion, please contact the NCMGMA offices at info@ncmgm.org.

Order Your 2020 Data Access

For practice administrators who would like to purchase access to the 2020 Salary & Benefits Survey data or who did not meet the 75% survey completion requirement, the cost is $300 for NCMGMA members and $500 for non-members. To order your data access, please follow the link below.

Data Access Demonstration Video

The video provides a tutorial on the data and reporting available. To access the demonstration video, please follow this link.

Providing the Best Data is our Utmost Priority

NCMGMA places the highest priority on data integrity as well as adhering to all rules and regulations that govern the presentation of benchmarking results. In order to ensure that we are maintaining compliance with the latter, we have instructed our data collecting and benchmarking partner to normalize the data. This means that we will be using the median data points contributed by individual practices by position, for results presentation. This avoids any issue with a single practice skewing the results by contributing more than 25% of the data for a particular position.

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

2020 NCMGMA Salary Survey Data Access Coming Soon

NCMGMA is pleased to announce the release of the Medical Employee Salary & Benefits Online Survey results is coming soon. This data, collected from 2020 practice metrics, is designed to bring you the information you need to see trends specific to the healthcare industry, and provide comparative information your organization can use to assist in making crucial business decisions.

Watch your email, NCMGMA News and the website
for complete data release details.

Attention Survey Participants
If you met the 75% survey completion requirement, your access to the data is complimentary. Once the data is available, you’ll simply visit the website at benchmark.ncmgmasalarysurvey.com/ and use your participation username and password to access the data. If you have any questions about your survey completion, please contact the NCMGMA offices at info@ncmgm.org.

Order Your Data Access
For practice administrators who would like to purchase access to the salary and benefits survey data or survey participants who did not meet the 75% survey completion requirement, the cost is $300 for NCMGMA members and $500 for non-members.

Questions
If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

Urgent Practice Data Survey: Week of August 3, 2020

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Your response is needed!

Week of August 3rd

NCMGMA, NCMS, and Curi are working together to gather vital practice information from administrators and clinicians across North Carolina relative to the COVID-19 crisis.

To support this effort, we are continuing to send a brief e-survey every other week and we ask that you please complete this survey when you receive it in your inbox.

Take the survey now

Testimonial to the Importance of the Urgent Practice Data Survey
The Secretary of the North Carolina Department of Health and Human Services,
Dr. Mandy Cohen, MD, recognizes the importance of the Urgent Practice Data Survey. Click on this link to hear what she had to say about the survey.

About the NCMGMA, NCMS and Curi Survey
The same set of questions is emailed to our participant distribution list and posted to NCMGMA News every other Monday and the idea is to capture snapshots of North Carolina’s healthcare practices as we continue to move through the coronavirus pandemic. The information and data you share will be compiled and used anonymously to better understand the most acute and immediate needs, and to establish any trends to inform our policymakers on behalf of the physicians, PAs, practice administrators and the patients of North Carolina.

We know this is a stressful and uncertain time, but by taking less than 5 minutes to complete this survey, you are allowing us to better respond to and represent your needs. Please click the link above to take this short survey and help us work together to battle back against this healthcare crisis.

Thank you for your time and for your commitment to your communities. We’re in this together and are proud to support you and your practice through this tumultuous season.

– Your Colleagues at the NCMGMA, NCMS, and Curi

Urgent Practice Data Survey Reports
Please click on the links below to access the Urgent Practice Data Survey reports:

Would you like to join the list?
If you are not already receiving the Urgent Practice Data Survey participation email and would like to be added to the list, please contact the NCMGMA offices at info@ncmgm.org.

 

The 411 on HITECH and HIPAA IT Compliance

By Judi Grassi

2020 Alliance sponsor feature article courtesy of Carolinas IT: A Logically Company

Most group practices and clinics have adopted the Electronic Health Record (EHR). If you’re one of these organizations, you know how imperative it is to keep your Electronic Protected Health Information (EPHI) safe. Both HIPAA and the HITECH Act lay out very specific requirements about data protection and regardless of your size, you are required to keep your Protected Health Information (PHI) data secure. This is especially imperative if your organization electronically transmits health information for financial or administrative reasons, such as claims processing, benefit eligibility, referral authorization requests, and other transactions defined under the HIPAA Transactions Rule.

Three Areas of HIPAA IT Compliance

HIPAA IT compliance is the responsibility of every administrative and clinical staff member in your organization. To make compliance requirements easier to digest, HHS established three areas of HIPAA IT compliance.

    1. Administrative — These measures ensure the integrity of patient data and accessibility only to authorized parties. It requires HCOs to:
      • Implement a security management process that identifies potential risks to EPHI and appropriate security measures to reduce risks and vulnerabilities.
      • Designate a security official who is responsible for ensuring HIPAA and HITECH compliance.
      • Identify who has authorized access to EPHI.
      • Provide appropriate security training to employees and follow through with appropriate sanctions against any employee who violates security policies.
      • Perform a periodic assessment to assess the effectiveness of your security policies.
    2. Physical — These measures ensure the security of facilities and devices that contain EPHI. It provides HCOs to:
      • Limit physical access to their facilities to authorized personnel only and protect against physical intrusion.
      • Ensure secure access to workstations and electronic media. This includes procedures for the transfer, removal, disposal, and re-use of electronic media to ensure appropriate protection of EPHI.
    3. Technical — These measures ensure that your IT systems and networks are secure from data breaches and unauthorized access. It requires HCOs to:
      • Protect their IT systems against digital intrusion and ensure that EPHI is transmitted over a secure network.
      • Only allow authorized individuals to access EPHI and ensure IT systems provide an audit trail to track EPHI access.
      • Ensure EPHI is not improperly or erroneously altered or destroyed.

HITECH Compliance

The HITECH Act of 2009 shored up these privacy and security provisions:

  • HCOs, business associates, and service providers are all responsible for the security of EPHI.
  • HCOs must promptly notify affected individuals whose PHI was compromised.
  • HCOs must report any security breach that affects more than 500 individuals to the HHS Secretary.
  • HCO business associates must notify the HCO of any breach at or by the business associate.
  • Breaches affecting fewer than 500 individuals must be reported to the HHS Secretary on an annual basis.

How to Comply with HIPAA and HITECH Technical Measures
Whether you are a hospital, clinic, medical practice, HCO business associate, or HCO service provider, you will need to address the following in order to comply with HIPAA and HITECH technical measures.

  • Develop policies and procedures for data backup and recovery.
  • Back up your data on a regular, frequent basis and ensure you can retrieve exact copies of EPHI and restore any lost data. Follow the 3-2-1 backup rule: 3 copies of your data across 2 media with 1 copy stored offsite.
  • Establish acceptable but aggressive Recover Time Objectives (RTOs) and Recovery Point Objectives (RPOs) and develop a disaster recovery plan that meets these objectives.
  • Periodically test your disaster recovery plan to be sure it works before a real disaster happens.
  • Perform an annual risk assessment to determine whether your systems and data are a security risk and how vulnerable you are to attack.
  • Develop a data breach response plan to identify who is responsible for what when a breach occurs, how to communicate with individuals whose PHI was compromised, how to handle the media, minimize further data loss, and remediate the breach.
  • Encrypt EPHI data in transit and at rest.
  • Ensure HCO business associates and service providers meet HIPAA and HITECH security requirements.

Noncompliance Fines
If you are found in noncompliance with HIPAA and HITECH regulations, it can cost you. Fines are based on the violation category or level of perceived negligence and can range from $100 to $50,000 per violation, with a maximum penalty of $1.5 million per year for each violation (see Figure 1).

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Figure 1

If you are breached and fined, your organization is listed on the HHS Office for Civil Rights (OCR) Breach Portal and “Wall of Shame” if the breach involves 500 or more individuals. If your organization has a breach of this magnitude, the name of your HCO will be permanently listed.

Final Thoughts

HCOs have two choices when it comes to HIPAA IT compliance requirements: DIY (Do It Yourself) or hire an IT Managed Service Provider (MSP). Whether you are a large or small HCO, you may find that you have limited IT resources and/or skills in-house to ensure your EPHI is private and secure. Therefore, many HCOs look to HIPAA-compliant MSPs to back up their systems, ensure the privacy of EPHI, and provide the best protection from security breaches.

Figure 1: Categories of Violations and Respective Penalty Amounts Available. Source: https://www.federalregister.gov/documents/2013/01/25/2013-01073/modifications-to-the-hipaa-privacy-security-enforcement-and-breach-notification-rules-under-the#h-95

NCMGMA Salary Survey Results Webinar Recording Now Available

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Survey Results Webinar Recording Available

The Salary Survey webinar recording provides an overview of the salary survey metrics and a demonstration of how to read and manipulate the data. Access the video recording at the following link:

Salary Survey Results Webinar Recording

About the Salary Survey Results

NCMGMA is pleased to announce the release of the Medical Employee Salary & Benefits Online Survey results. This data, collected from 2019 practice metrics, is designed to bring you the information you need to see trends specific to the healthcare industry, and provide comparative information your organization can use to assist in making crucial business decisions.

Attention Survey Participants

If you met the 75% survey completion requirement, your access to the data is complimentary. Visit the website at benchmark.ncmgmasalarysurvey.com/ and use your participation username and password to access the data. If you have any questions about your survey completion, please contact the NCMGMA offices at info@ncmgm.org.

Order Your Data Access

For practice administrators who would like to purchase access to the salary and benefits survey data or survey participants who did not meet the 75% survey completion requirement, the cost is $300 for NCMGMA members and $500 for non-members. To order your data access, please follow the links below.

Questions

If have any questions about purchasing the survey data or whether or not you qualify for complimentary access, please contact NCMGMA Support at info@ncmgm.org.

Salary Survey Data Launched with Demonstration Webinar on February 25th

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Salary Survey Data Launched Today!
Data demonstration webinar tomorrow (2/25)

NCMGMA is pleased to announce the release of the Medical Employee Salary & Benefits Online Survey results. This data, collected from 2019 practice metrics, is designed to bring you the information you need to see trends specific to the healthcare industry, and provide comparative information your organization can use to assist in making crucial business decisions.

The survey data is available beginning today, Monday, February 24th.
Follow the links below to order your access.

Attention Survey Participants

If you met the 75% survey completion requirement, your access to the data is complimentary. Visit the website at benchmark.ncmgmasalarysurvey.com/ and use your participation username and password to access the data. If you have any questions about your survey completion, please contact the NCMGMA offices at info@ncmgm.org.

Order Your Data Access

For practice administrators who would like to purchase access to the salary and benefits survey data or survey participants who did not meet the 75% survey completion requirement, the cost is $300 for NCMGMA members and $500 for non-members. To order your data access, please follow the links below.

Survey Results/Reporting Demonstration Webinar

Join us on Tuesday, February 25th, from 11:00 AM to 12:00 PM (EST). This webinar will provide an overview of the salary survey metrics and a demonstration of how to read and manipulate the data. To join us on February 25th, please use the following credentials:

Questions

If have any questions about purchasing the survey data or whether or not you qualify for complimentary access, please contact NCMGMA Support at info@ncmgm.org.

Fighting Back Against Financial Cyber Fraud

2019 Alliance sponsor article courtesy of First Citizens Bank

Cyber hackers target thousands of businesses a year in search of companies with lots of financial assets and few protective measures. In most cases these cyber criminals are seeking financial gain.

A financial breach has an obvious economic downside, but it can also impact your customer service and business reputation. Read on for how to take precautionary steps.

Recognize that you are a target

The biggest threat to businesses is a lack of awareness of how commonplace cyber attacks are. Don’t wait until after an attack to put protective measures in place. Increase security now via technology, guidelines and training, to avoid this costly experience.

Stay current

Victims of fraud are often surprised at how sophisticated and multilayered financial attacks can be. Criminals have upped their game to trick even careful and tech-savvy finance professionals. For example, criminals can now hack into someone’s computer to steal bank account login information, and also gain access to operate their computer remotely. The final trick with this scheme is to hack a cell phone to intercept text messages typically used to gain approval for large financial transactions. Continuous training of employees to alert them to the latest financial fraud techniques can help to ensure that they can do their part to ward off an attack.

Establish guidelines

Widespread protection against fraud needs to happen every day, in many small ways and some big ways. Procedures and guidelines for everyone from the CEO on down are key to supporting these good habits. Whether it’s requiring employees to change passwords regularly, verify requests for funds, or double-check financial directives, these daily habits can deter cyber criminals or prevent access being granted to unauthorized users. These safeguards are essential even if you only have a handful of employees. Typical areas for guidelines include passwords, business use of personal devices and mobile work.

Move data to the cloud

Relocating data off-site, and storing it on a network of distributed servers, can make it more difficult for hackers to breach the system on which your important data is stored. Typically, a company or practice that offers hosting of sensitive information in the cloud will have invested in sophisticated protection that is more secure than what you could establish for your own company. Since secure storage is its business, a cloud provider should also have systems for keeping one step ahead of new fraud approaches. Always verify this fact, though. Ask any potential cloud provider to spell out its security procedures and safeguards. Also, ask specifically what it does to evolve as cyber crime becomes more sophisticated.

Choose financial relationships carefully

In addition to equipping your company with fraud protection and detection tools, be sure that all companies you work with have solid practices in place for protecting your information. This is particularly true of banks and other financial partners. While a time-saving, of-the-moment financial tool may have appeal, be sure you know exactly what safeguards are in place to protect your information.

Ask about protections and how they will evolve as threats grow and change. For more information, contact Andy Shene, Charlotte Metro Area Executive for First Citizens Bank, 704.338.3926. First Citizens Bank. Forever First. ® Member FDIC.

Data Show Independent Physicians are More Productive

2018 Alliance sponsor article courtesy of Athena Health

By Chris Hayhurst | July 11, 2018

Primary care physicians who are owners or partners in independent practices are more engaged and more productive than PCPs who work as employees.

That’s one of the key findings from a recent survey of 1,029 physicians on the athenahealth network. The survey asked PCPs a variety of questions to assess their engagement and their perceived “capability“— that is, their determination of whether they have the tools, resources, and latitude to properly care for patients.

That information was then combined with athenahealth data on productivity, including the work Relative Value Units (wRVUs) physicians generate each day.

Within independent medical groups, the survey found, PCPs who are owners or partners are 11 percentage points more likely than those who are employed to report being engaged in their jobs (37.5 percent vs. 26.3 percent).

And independent owners and partners are nearly 20 percentage points more likely to feel engaged than physicians employed by health systems. (Engaged physicians are those who agree or strongly agree that they are willing to go above and beyond in their jobs and to recommend and stay with their organizations.)

On the productivity front, it’s a similar story: On average, the data show PCP owners and partners generate 16 percent more wRVUs per day on average than their employed counterparts (26.9 wRVUs per day vs. 23.1 wRVUs). Likewise, owners and partners generate 29 percent more wRVUs than doctors employed by health systems, who logged an average of 20.8 wRVUs per day.

When it comes to physician burnout — defined as frequent or very frequent feelings of emotional exhaustion or depersonalization — the numbers flip slightly. Physicians employed by independent practices reported the least amount of burnout, at 40 percent, followed by owners/partners of independent practices, at 42.9 percent. Doctors employed by health systems were the most likely to report symptoms of burnout, at 45.5 percent.

While the survey doesn’t get to the reasons for the differences between the three PCP groups, athenahealth vice president of research Josh Gray notes that ownership or partnership entails a connection to one’s practice that employed physicians are less likely to feel.

“That employee relationship may dilute some of the passion of being an owner or partner,” Gray says. “When you have a personal stake in a practice’s success, you’re probably going to feel more engaged, and that may lead you to be more productive.”

Chris Hayhurst is a writer based in Northampton, Massachusetts.