VIDEO! Annual Conference Bringing HR Experts to Charleston!

Get Expert HR Advice in Charleston
Learn to hire, retain and inspire top talent!

Do you feel like your teams are working against each other? Are you having trouble hiring and retaining top talent? During NCMGMA’s Annual Conference, Stephanie Anderson and Don Harkey of People Centric will present two general sessions focused on HR you can’t afford to miss!

Check out their quick preview video.

Stephanie and Don will be presenting:

• Thursday, May 18 | 1:00 PM – 2:00 PM
  Breaking Down Silos: Focusing on Cross Functional & Intentional Interactions
• Friday, May 19 | 9:30 AM – 10:30 AM
  Hiring & Retaining Employees: Gaining the Competitive Advantage to Attract and Retain the Top Talent

Attendee registration is now open! Browse this post or click here to see this year’s highlights and make plans to join us today!

Annual Conference Agenda

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New! Wednesday Charleston Tours

We’re adding more fun to this year’s conference. On Wednesday evening we’ll be offering three tours of Charleston. Whether you’re interested in food, cocktails or a little bit of history and scare, we’ve got something for everyone to enjoy!

Savor the Flavors of Charleston
6:30pm – 9:00pm
In Charleston’s delicious, award-winning food, you taste more than a chef’s skill and passion, you taste the vibrant flavors from farmers’ fields, the bounty from the waters, and more than 300 years of rich history, culture and culinary tradition.

Pricing – $125 per person (without alcohol) & $175 per person (with alcohol).

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Ghost and Graveyard
7:00pm – 8:30pm
Charleston’s rich history brings with it incredible stories — and ghosts! In a city that’s endured everything from war, earthquakes, and hurricanes to financial prosperity and artistic achievement, ghosts, haunted places, and legends are everywhere.

Pricing – $40 per person.

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Toast of the Town
6:30pm – 8:30pm
Charleston’s talent for entertaining is world renowned! Join us and visit the quaint bars of three of Charleston’s most popular, upscale boutique inns, and learn about how this colonial port city became known as one of the best places to raise a toast.

Pricing – $95 per person

Learn more about our Wednesday evening tours and additional Annual Conference highlights here.

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General Information

Accommodations

The Charleston Marriott, overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market and great dining and entertainment. The NCMGMA room block rate is $205 per night. Learn more.

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Speakers

Hear from labor/delivery nurse and TikTok star Jen Hamilton; HR gurus Don Harkey and Stephanie Anderson; management consultant Kerri Burchill, Ph.D.; and government relations expert Thomas Kincheloe. Learn more.

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Administrator of the Year

NCMGMA and Curi recognize a healthcare administrator who has exhibited exceptional leadership management proficiency and enhanced the effectiveness of healthcare delivery in his/her practice. Nominations are open and due by Friday, March 24th. Learn more.

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Register Today!

Online registration is now open. Full conference costs start at $425 for members. See all of our conference pricing here. To register today, please follow the online registration link below.

Register to Attend Today!

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Questions

If you have any questions about the Annual Conference, please contact
the NCMGMA offices at info@ncmgm.org.

NEW! 2023 European Trip Preview Video

European Trip Registration is Open
Join us for this unique healthcare travel experience

Melinda Webb Huggan, president of Dreams and Destinations, will be leading us through Geneva and Milan this fall. To help get us ready, she has created a video previewing our trip: what we can expect and how to sign up. Click on the thumbnail to learn more about our exciting adventure to Europe.

Trip Details:

NCMGMA is bringing a unique opportunity to the North Carolina healthcare community October 1-7, 2023. We are creating a customized travel experience for attendees, offering two fantastic European cities: Geneva, Switzerland, and Milan, Italy. This is a chance to site see, network, hear different perspectives in the healthcare world, and learn from international leaders.

Trip Goals:

This trip offers an opportunity for like-minded attendees to both learn and network together, two valuable pillars of our organization’s mission. It’s also a chance to explore Europe and to observe the delivery of healthcare from a European and world point of view.

Complete European Trip Details

What’s Included:

Package includes 6 nights centrally located hotel accommodation; transfers between airport and hotel; welcome event; city tours with guides and dinner in Geneva / lunch in Milan; daily breakfast; meals where listed as included; Geneva City Pass, one way rail ticket between Geneva and Milan; transportation for tours not designated as walking and to organizations in Geneva; onsite group host; and all guide and driver gratuities.

2023 Trip Package Price:

The Single Adult in Room cost is $4,525 per adult and the Two Adults in Room cost is $3,100 per adult. Pricing is per person and doesn’t include the cost of travel insurance. Insurance is available at $150 per person and is non-refundable after purchase.

RSVP & Book Today!

Questions & More Information:

Please contact Melinda Webb Huggan of Dreams & Destinations at melinda@wheredreamslead.com, or by phone at 1-866-585-1631 (Toll Free).

Learn How to Hire, Inspire, and Retain Exceptional Staff at the 2023 Annual Conference

Hire, Inspire, and Retain Exceptional Staff
Experience People Centric’s Practice-changing Tools!

Do you feel like your teams are working against each other? Are you having trouble hiring and retaining top talent? During NCMGMA’s Annual Conference, Stephanie Anderson and Don Harkey of People Centric will present two general sessions focused on HR you can’t afford to miss:

• Thursday, May 18 | 1:00 PM – 2:00 PM
  Breaking Down Silos: Focusing on Cross Functional & Intentional Interactions
• Friday, May 19 | 9:30 AM – 10:30 AM
  Hiring & Retaining Employees: Gaining the Competitive Advantage to Attract and Retain the Top Talent

Speakers

Stephanie Anderson
Business Strategist
People Centric
Consulting Group
Stephanie Anderson is an experienced business strategist who helps organizations grow by creating and executing strategies that achieve their goals, engage their teams, and positively impact their communities. She has worked with organizations of all sizes from small start-ups to Fortune 100 companies in leadership and consultant roles, in addition to being a small business owner and social entrepreneur herself.

Don Harkey
CEO and Founder
People Centric
Consulting Group
Don Harkey is the CEO and Founder of People Centric Consulting Group in Springfield Missouri. People Centric helps organizations and their leaders to become the best versions of themselves through systems that support the creation of a strong culture. Don holds a B.S. in Chemical Engineering from the University of Nebraska-Lincoln and spent 10 years working for Fortune 500 companies (Archer Daniels Midland and 3M) before taking a leap into the world of management consulting.

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Attendee registration is now open! Browse this post or click here to see this year’s highlights and make plans to join us today!

Annual Conference Agenda

---

New! Wednesday Charleston Tours

We’re adding more fun to this year’s conference. On Wednesday evening we’ll be offering three tours of Charleston. Whether you’re interested in food, cocktails or a little bit of history and scare, we’ve got something for everyone to enjoy!

Savor the Flavors of Charleston
6:30pm – 9:00pm
In Charleston’s delicious, award-winning food, you taste more than a chef’s skill and passion, you taste the vibrant flavors from farmers’ fields, the bounty from the waters, and more than 300 years of rich history, culture and culinary tradition.

Pricing – $125 per person (without alcohol) & $175 per person (with alcohol).

---

Ghost and Graveyard
7:00pm – 8:30pm
Charleston’s rich history brings with it incredible stories — and ghosts! In a city that’s endured everything from war, earthquakes, and hurricanes to financial prosperity and artistic achievement, ghosts, haunted places, and legends are everywhere.

Pricing – $40 per person.

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Toast of the Town
6:30pm – 8:30pm
Charleston’s talent for entertaining is world renowned! Join us and visit the quaint bars of three of Charleston’s most popular, upscale boutique inns, and learn about how this colonial port city became known as one of the best places to raise a toast.

Pricing – $95 per person

Learn more about our Wednesday evening tours and additional Annual Conference highlights here.

---

Hotel Accommodations

The Charleston Marriott, overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market and great dining and entertainment. The NCMGMA room block rate is $205 per night. Learn more.

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Administrator of the Year Award
Sponsored by Curi

Each year, NCMGMA and Curi recognize a healthcare administrator, affiliated with the NCMGMA, who has exhibited exceptional leadership management proficiency and enhanced the effectiveness of healthcare delivery in his/her practice and community through recent, noteworthy achievements. Follow the button link below to learn more and to access our nominations form.
Deadline for nominations is March 17th.

Jacob A. Rodman, CMPE, (center), CEO of Raleigh Neurosurgical Clinic, Inc., is recognized as the 2022 NCMGMA/Curi Administrator of the Year. Photo Credit: Chris Brehmer

Submit a Nomination Today!

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Register Today!

Online registration is now open. Full conference costs start at $425 for members. See all of our conference pricing here. To register today, please follow the online registration link below.

Register to Attend Today!

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Questions

If you have any questions about the Annual Conference, please contact
the NCMGMA offices at info@ncmgm.org.

NCMGMA/NCMS April 18th Webinar: Healthcare Total Rewards Trends for 2023

Healthcare Total Rewards Trends for 2023

April 18, 2023 | 12:00 PM – 1:00 PM | Zoom

Strengthen your path to organizational success by utilizing industry specific trends to help shape your employee value proposition.

Organizational objectives and employee preferences are changing. Economic disruption, the challenging labor market, and the reshaping of employee priorities result in innovation that permanently alters how you build your Human Resources and total rewards strategy.

Join Gallagher for this forward-looking seminar to explore how healthcare leaders can strengthen organizational well-being by taking a comprehensive look at their total rewards strategy and aligning it to their employee value proposition. Gallagher’s industry experts will highlight trends impacting your organization and people to support your efforts to attract, retain, develop and engage your staff.

Learning Outcomes:

• Build tools to effectively navigate workplace and regulatory changes as they relate to Compensation, Recruitment, Retention, Engagement, DEIBJ and Leadership Development.
• Explore the total rewards evolution including how leaders must turn their attention toward retention strategies to competitively attract and retain diverse talent.
• Apply emerging benefit insights, sourced from thousands of U.S. survey participants over the past year, to strengthen organizational wellbeing.

Speakers

Elizabeth Stillwell
Area Vice President, Human Resources & Compensation Consulting
Gallagher
Elizabeth Stillwell brings more than 14 years of experience in risk management, human resources and total rewards with progressively increasing responsibility. In her role at Gallagher, she acts as a strategic partner to help businesses navigate complex organizational challenges. She works with clients to view people and culture decisions through a risk management lens, developing innovative solutions that align with business goals. Elizabeth collaborates with Gallagher’s comprehensive network of industry experts to ensure the timely delivery of transformative work to support client goals.

Ellen Tucker, CMCE
Area Vice President, Health & Welfare Consulting
Gallagher
A Certified Managed Care Executive and veteran of the healthcare industry, Ellen uses her vast experience and knowledge to help client employers design, implement and manage a customized benefit strategy that best aligns with their corporate objectives and enhances their retention and recruitment initiatives. She is considered an expert in several areas of benefit finance and administration.

Registration

Registration is complimentary, however space is limited. After registering, you will receive a confirmation email containing information about joining the meeting. To register please click the link below:

Register Online Today

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.

NCMGMA Medical Employee Salary & Benefits Survey Review Webinar on March 29th

NCMGMA Medical Employee Salary & Benefits Survey Review

Wednesday, March 29, 2023 | 12:00 PM – 1:00 PM EST | Zoom

Presented by Bernard Robinson & Company

Data Matters. Join us on March 29th as we hear from Tracy Martin, CPA, with BRC detail out 2022’s North Carolina-specific salary survey highlights along with important KPIs, and year-over-year salary trends.

It is essential healthcare practices review their complete compensation package (wages, salaries, benefits) annually to help attract and retain exceptional employees. By ensuring market-based competitiveness and maintaining internal equity, practices are more likely to retain their valued employees. Due to the unprecedented impact of COVID-19, 2021 healthcare practices continued to witness shifts in historical compensation practices.

After completing this webinar participants will:

• Hear the current state of healthcare compensation within North Carolina
• Learn to use survey data to update and validate current compensation/recruitment practices for the following areas:
  • Salary Administration
  • Nursing, Mid-Level & Other
  • Benefits
  • Office Staff
  • Laboratory & Radiology
• Hear additional KPIs and year-over-year trends based on data gathered through NCMGMA’s highly respected annual Medical Employee Salary & Benefits Survey.

Webinar Speaker

Tracey Martin
CPA and Partner
Bernard Robinson & Company
Tracey is a CPA and partner in the Wilmington office of Bernard Robinson & Company (BRC). She applies her knowledge and practical ideas to meet client needs from both a business and tax perspective.

Tracey works primarily with medical practices, professional service groups and high net worth individuals. She also leads BRC’s client accounting service line, focusing on providing outsourced accounting and CFO advisory services to clients. With over 30 years of experience, Tracey enjoys working with healthcare clients to address the ongoing challenges they face – delivery system consolidation, increased transparency, increased regulatory requirements and physician transition.

Thank You to Bernard Robinson & Company

Registration

This webinar is free for members and $25 for non-members. Space is limited so register early! After you register, you will receive an email confirmation and an email reminder with webinar login instructions.

Click here to register online

Questions

For questions, please contact the NCMGMA offices at info@ncmgm.org.

Master Class is Two Weeks Away: Secure Your Spot Today!

Become a Happier, Healthier Practice Leader
Secure your Master Class spot today!

February 23-24 | Graylyn Estate | Winston-Salem, NC

Click the thumbnail image to view Mary Kelly’s preview of the 2023 Master Class program!

NCMGMA’s 2022 Master Class was such a success, we’re launching an encore event in 2023 with Mary Kelly! This year’s Master Class is another opportunity for practice administrators, managers, and industry leaders to gather and learn together.

Revisit some of the highlights of Mary’s wildly popular 2022 NCMGMA Master Class program and experience her NEW work that showcases the importance of practice management leadership.

Master Class Take-aways:

• New! Tactical Program, “Tiny Habits for Big Impacts.”
• Each participant will receive a hard cover book, Five Minute Leadership Guide, by Mary Kelly, and Mary’s newest white paper, “The Burnout Crisis in Health Care.”
• 12-month Practice Managers Planning Guide along with 14 of the best 5-minute templates for greater efficiency and effectiveness.
• NCMGMA Productive Practice Leaders certificate of completion.
• Mary’s treasure chest of resources including takeaways on management, leadership, focus, productivity, practice growth, and resiliency.

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Master Class Program

The NCMGMA Productive Practice Leaders 2023 Master Class is a two-day leadership program designed to give healthcare practice leaders an opportunity to return to their practice with proven tools to be a healthier and more effective leader. Take time for yourself and your professional development and make plans to join us in Winston-Salem in February!

Thursday, February 23th

11:30am – 5:00pm
Lunch & Programming
Tiny Habits for Big Impacts
How to help your team make small, easy changes to make a significant difference in their careers, productivity, and happiness.

6:00pm
Butler Tour & Dinner
Take a stroll through the Manor House with one of the Graylyn Estate butlers. Learn the history of the estate, hear some of its intriguing stories and experience the true meaning of “spared no expense.” Afterwards, join fellow attendees for dinner.

Friday, February 24th

7:00am – 8:00am
Breakfast
Start the day with your fellow attendees. Enjoy a sit-down breakfast networking and preparing for another informative session from Master Class programming leader Mary Kelly.

8:00am – 11:30am
Programming
Leading Through the Burnout
No other industry has experienced the rate of change or the intensity of change as the medical community. In her latest research, Mary studied physician and staff burnout, and most importantly, what to do about it.

Programming Leader

Mary C. Kelly, Ph.D.
Commander, U.S. Navy (ret)
CEO, Productive Leaders
Mary specializes in leadership growth that helps organizations improve their profitability and productivity, especially in finance, insurance, real estate, and manufacturing. One of the first female graduates of the Naval Academy, Mary served 25 years on active duty, mostly in Asia, leading multi-cultural teams in nine countries.

Mary Kelly was recently recognized by the research organization, Global Gurus, as one of the top 30 Organizational Culture gurus in the world.

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About the Graylyn Estate

The former residence of Mr. and Mrs. Bowman Gray, the estate is an extensive part of North Carolina history. Just minutes from downtown, Graylyn’s vast 55-acre property allows visitors to experience a world away from the bustle of city streets. A perfect combination of a modern, sophisticated conference facility and an enchanting, historic residence, Graylyn is sure to captivate from the moment you arrive. Learn more here.

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Registration and Costs

There are only 6 seats left for this year’s Master Class course. Registration is INCLUSIVE of all meals and one night’s accommodation at the Graylyn Estate. The NCMGMA member rate is $799 and the non-member rate is $899.

Click here to register today!

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Questions

If you have any questions about the 2023 Master Class, please contact the NCMGMA offices at info@ncmgm.org.

Leading Out of the ASKhole Trap: a Must-attend Annual Conference Session

Leading out of the ASKholeTMTrap
High performance strategies from Kerri Burchill, Ph.D.

Kerri Burchill is a highly regarded author, coach, facilitator and leader, with over 25 years of engaging leaders. With an appreciative lens, Kerri supports leaders’ implement structures that drive desired behaviors and outcomes. Join us in May and experience her performance changing sessions “Tough Conversations are not Conflicts: A Model for Nice People to Deliver Tough Conversations,” and “Leading Out of the ASKholeTMTrap.” Learn more.

Attendee registration is now open! Browse this post or click here to see this year’s highlights and make plans to join us today!

Register to Attend Today!

New! Wednesday Charleston Tours

We’re adding more fun to this year’s conference. On Wednesday evening we’ll be offering three tours of Charleston. Whether you’re interested in food, cocktails or a little bit of history and scare, we’ve got something for everyone to enjoy!

Savor the Flavors of Charleston
6:30pm – 9:00pm
In Charleston’s delicious, award-winning food, you taste more than a chef’s skill and passion, you taste the vibrant flavors from farmers’ fields, the bounty from the waters, and more than 300 years of rich history, culture and culinary tradition.

Pricing – $125 per person (without alcohol) & $175 per person (with alcohol).

---

Ghost and Graveyard
7:00pm – 8:30pm
Charleston’s rich history brings with it incredible stories — and ghosts! In a city that’s endured everything from war, slavery, earthquakes, and hurricanes to financial prosperity and artistic achievement, ghosts, haunted places, and legends are everywhere.

Pricing – $40 per person.

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Toast of the Town
6:30pm – 8:30pm
Charleston’s talent for entertaining is world renowned! Join us and visit the quaint bars of three of Charleston’s most popular, upscale boutique inns, and learn about how this colonial port city became known as one of the best places to raise a toast.

Pricing – $95 per person

Learn more about our Wednesday evening tours and additional Annual Conference highlights here.

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Hotel Accommodations

The Charleston Marriott, overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market and great dining and entertainment. The NCMGMA room block rate is $205 per night. Learn more.

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Administrator of the Year Award
Sponsored by Curi

Each year, NCMGMA and Curi recognize a healthcare administrator, affiliated with the NCMGMA, who has exhibited exceptional leadership management proficiency and enhanced the effectiveness of healthcare delivery in his/her practice and community through recent, noteworthy achievements. Follow the button link below to learn more and to access our nominations form.
Deadline for nominations is March 17th.

Jacob A. Rodman, CMPE, (center), CEO of Raleigh Neurosurgical Clinic, Inc., is recognized as the 2022 NCMGMA/Curi Administrator of the Year. Photo Credit: Chris Brehmer

Submit a Nomination Today!

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Register Today!

Online registration is now open. Full conference costs start at $425 for members. See all of our conference pricing here. To register today, please follow the online registration link below.

Register to Attend Today!

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Questions

If you have any questions about the Annual Conference, please contact
the NCMGMA offices at info@ncmgm.org.

February 21st Webinar: Legislation, Expectations and Advocacy, Oh My!

February Lunch & Learn Webinar:
Legislation, Expectations and Advocacy, Oh My!

Tuesday, February 21, 2023 | 12:00 pm to 1:00 pm

Presented by the North Carolina Medical Society Foundation in partnership with the North Carolina Medical Group Management Association, we invite you to join in as the NCMS Legislative Advocacy Team, including Thomas Kincheloe, NCMS Director of Legislative Affairs, take a look at what to expect in the 2023 legislative session in North Carolina, and how it may impact your practice and patients.

The key objectives for this webinar are:

• Review the 2022 election results and how they impact your practice and patients.
• Introduce you to the 2023 advocacy agenda.
• Highlight bills that have been filed (so far) and what to expect.
• Put a spotlight on where your advocacy efforts are needed and how.

Registration

This webinar is free but you must be registered to attend. After you register, you will receive an emailed confirmation with the webinar link and phone-in instructions. Please check your spam/junk folder if you do not see the confirmation email after you register. Space is limited so register early!

Register Online Today

Questions

For questions or more information, please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.

NC Practice, Magnolia Place, Featured in MGMA Connection

The January issue of MGMA’s Connection magazine features an article titled “Laying the Foundation for Behavior Health Integration.” The article, written by Christian Greene, MA, discusses the increasing rise of behavior health conditions in patients and the opportunity our industry faces to integrate behavior care with existing expertise in medical practices. Magnolia Place Obstetrics, Gynecology & Wellness, in Greenville, NC, led by NCMGMA board member Carrilee Andreu-Neel, CMPE, is blazing the integration trail and is featured in the article for their “self-designed hybrid model of care.”

Carrilee Dale Andreu-Neel, Practice Success Administrator for Magnolia Place Obstetrics, Gynecology & Wellness, reads the January issue of MGMA’s Connection.

Read the complete article online here or you can access a digital copy of the January issue of Connection here.

Annual Conference Registration Open: Join Us May 17-19 in Charleston

Annual Conference Registration is Open
Join Us this May in Charleston

Jen Hamilton is a labor and delivery nurse from North Carolina who accidentally found TikTok fame during the pandemic by sharing her real, authentic, and hilarious thoughts on healthcare, motherhood, and life. She’s been featured in news outlets like Daily Mail, the New York Post, and Good Morning America, and she’s our Welcome and General Session speaker for Thursday, May 18th, presenting “The Power of Small: Creating Small Connections that Can Change Everything.” Learn more.

Attendee registration is now open! Browse this post or click here to see this year’s highlights and make plans to join us today!

Register to Attend Today!

New! Wednesday Charleston Tours

We’re adding more fun to this year’s conference. On Wednesday evening we’ll be offering three tours of Charleston. Whether you’re interested in food, cocktails or a little bit of history and scare, we’ve got something for everyone to enjoy!

Savor the Flavors of Charleston
6:30pm – 9:00pm
In Charleston’s delicious, award-winning food, you taste more than a chef’s skill and passion, you taste the vibrant flavors from farmers’ fields, the bounty from the waters, and more than 300 years of rich history, culture and culinary tradition.

Pricing – $125 per person (without alcohol) & $175 per person (with alcohol).

---

Ghost and Graveyard
7:00pm – 8:30pm
Charleston’s rich history brings with it incredible stories — and ghosts! In a city that’s endured everything from war, slavery, earthquakes, and hurricanes to financial prosperity and artistic achievement, ghosts, haunted places, and legends are everywhere.

Pricing – $40 per person.

---

Toast of the Town
6:30pm – 8:30pm
Charleston’s talent for entertaining is world renowned! Join us and visit the quaint bars of three of Charleston’s most popular, upscale boutique inns, and learn about how this colonial port city became known as one of the best places to raise a toast.

Pricing – $95 per person

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Learn more about our Wednesday evening tours and additional Annual Conference highlights here.

Hotel Accommodations

The Charleston Marriott, overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market and great dining and entertainment. The NCMGMA room block rate is $205 per night. Learn more.

Register Today!

Online registration is now open. Full conference costs start at $425 for members. See all of our conference pricing here. To register today, please follow the online registration link below.

Register to Attend Today!

Questions

If you have any questions about the Annual Conference, please contact
the NCMGMA offices at info@ncmgm.org.