Nominations are Open for Administrator of the Year and Practice of the Year

Annually, the North Carolina Medical Group Management Association (NCMGMA) recognizes outstanding performance by an individual and a medical practice with our Administrator of the Year Award and our Practice of the Year Award. For 2019, both awards will be presented at our Annual Meeting, to be held May 8-10 in Wilmington, NC. Nominations for both awards are now open.

NCMGMA-Medical Mutual Administrator of the Year Award

medical-mutual-medEach year, NCMGMA and Medical Mutual recognize a healthcare administrator, affiliated with the NCMGMA, who has exhibited exceptional leadership management proficiency and enhanced the effectiveness of healthcare delivery in his/her practice and community through recent, noteworthy achievements.

If you wish to learn more about this award and/or nominate a colleague, follow this link to fill out a complete form or email our offices at info@ncmgm.org to nominate an administrator. The deadline for nominations is March 8, 2019.

NCMGMA-First Citizens Bank Practice of the Year Award

First-Citizens-HorizontalThe North Carolina Medical Group Management Association (NCMGMA) is proud to partner with First Citizens Bank to present the 7th Annual Practice of the Year Award. This award recognizes a medical group practice that has made a significant contribution to their community, patients and/or staff through volunteer work, indigent clinics, fundraisers, staff wellness programs, community clean ups, community screenings and education (internal & external), etc.

Follow this link to learn more about the award or to begin the nomination process. The deadline for submissions is March 8, 2019.

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org or 800-753-MGMA (6462).

NCMGMA Call for Annual Conference Speakers

NCMGMA’s Annual Conference is set for May 8-10 in Wilmington and we are looking for presenters who can speak on an assortment of leadership and management topics. We received such positive reviews from our Fall Conference Peer-to-Peer sessions we’re looking to continue these short-sessions in 2019 in Wilmington.

Please see the list of educational focus areas below. If interested, you can email Melissa@ncmgm.org and provide your topic, a short session description and the time frame you are able to present (15 or 30 minutes). Please let us know of your interest by December 30, 2018.

Educational Focus Areas

  • Operations Management
    • Physician Recruitment
    • Business Intelligence
    • Online Reputation Management
    • Managing Patient Satisfaction
  • HR Management
    • Diversity in Healthcare
    • Winning Unemployment Claims
  • Risk & Compliance Management
    • Compliance Audit
    • Peer Review
    • Disruptive Physician
    • Risk Management
  • Patient Centered Care
    • Deescalating Situations
    • Service Recovery
    • Telemedicine
  • Organizational Governance
    • Running an Effective Meeting

Again, please let us know prior to December 30th of your interest in presenting by sending an email to Melissa@ncmgm.org with the topic, session description and also the time-frame you’d be able to present in (15 or 30 minutes). Once submission closes, your information will be reviewed by the NCMGMA Conference Committee. All interested parties will be contacted no later than January 31st.

When data drives the bus to better health

By Gale Pryor | May 24, 2018

2018 Alliance sponsor article provided courtesy of athenahealth

How can data visibility improve population health?

Consider the state of West Virginia, where more than 11,000 residents are diagnosed with cancer each year, and almost 5,000 die from cancer-related diseases, according to the CDC. And one in eight adults has diabetes, and the state spends $2 billion each year on diabetes care.

What’s needed in the heart of Appalachia is early detection and intervention to treat disease. Yet for patients living in isolated communities with inadequate transportation, routine screenings for treatable diseases may fall by the wayside until it’s too late.

“If you don’t think you have breast cancer, driving to the city to get a mammogram is a tough sell,” says Sarah Chouinard, chief medical officer of Community Care of West Virginia, a federally qualified health center with a network of 49 primary care and school-based clinics, pharmacies, and dental offices across nine counties.

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Bonnie’s Bus is named for Bonnie Wells Wilson, who lived in a region without access to mammography and died of breast cancer.

So Community Care found a way to take healthcare screenings directly to patients — by bus. In a partnership with West Virginia University School of Medicine, the organization operates two mobile health buses to provide breast cancer and diabetic retinopathy screenings where patients live and work in the hollows and hills of the region.

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When data from Community Care’s EHR indicates that mammogram screening rates are low in one of its clinics, Bonnie’s Bus, the mobile mammography unit, sets up in the parking lot to expand capacity. When the rate of use plateaus — from 15 patients per day to one or two — the team knows it has addressed the need at that location for the time being and moves the bus on to the next site.

The results, so far, have been dramatic: Since first hitting the road in 2009, Bonnie’s Bus has provided more than 11,000 mammograms to women over 40 throughout West Virginia and has led to the detection of over 48 cases of breast cancer.

Data to the rescue

Leaders of Community Care, a high performer on the athenahealth network, say data visibility — the ability to track quality measures for patients and performance — ensures the buses show up where they’re needed most. Every provider “has that data at their fingertips,” says Chouinard. “If they have a pause in their day, they can go in [to the EHR] and say, ‘Hey, let’s take a look at our cancer screening lists and see who’s due for services.'”

And, through its patient record sharing service supported by the CommonWell Health and Carequality alliance, Community Care receives results of mobile screenings in near real time. “Now we can access records if a patient has had testing outside our facility,” says Genevieve Larimer, nurse practitioner and EHR project manager for Community Care.

“Patient record sharing gives us the ability to very quickly access that information,” she says, “usually the same or next day after the patient has been seen.”

Even if the patient was seen in a bus on a mountain hours away.

Gale Pryor is senior editor of athenaInsight. This article is an update to content originally published October 20, 2016. Additional reporting by Alison Pereto, staff writer.

Check out the NCMGMA Fall Conference Recap!

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Members of the North Carolina healthcare management community came together in Charleston to connect, experience and learn at the North Carolina Medical Group Management Association (NCMGMA) Fall Conference, held October 17-19, at the Charleston Marriott. We would like to take this opportunity to thank all of our attendees, exhibitors and sponsors for supporting this event and making it the success that it is.

This year, we were excited to bring in nationally-recognized speaker Britt Berrett to talk about his game-changing book Patients Come Second: Leading Change by Changing the Way You Lead, and he did not disappoint. Britt’s general sessions and breakout were very well received. “Very good speaker. Keeps the audience engaged,” and “Britt did a great job, I’d listen to him speak again,” were just a couple of the survey responses we received regarding Dr. Berrett’s session.

Other highlights from the conference included the Wednesday opening session, “Peer-to-Peer Sessions: 15-Minute Management Methods,” and the Thursday in-depth interview with Dr. Mandy Cohen, Secretary of the NC Department of Health and Human Services, by professional interviewer Matt Hanis of The Business of Healthcare. “Excellent idea and would love to see more of these “short,” but incredibly relevant lessons. It’s the NCMGMA version of Ted Talks. We have a wealth of knowledge within our organization. I see this as a great way to tap in to it,” was said of the 15-Minute Management Sessions event and “This was great. I liked the interview structure,” was remarked of the Dr. Mandy Cohen session.

2018 Annual Award Winners

Along with our educational sessions and healthcare products and services exhibit hall, we also presented our annual awards. This year’s winners were:

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Practice of the Year
Gastroenterology Associates of the Piedmont, P.A. (GAP)

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(L-R): Michelle Torak, FACMPE (GAP), Jack Busic, Jr. (First Citizens Bank), Anne Hill (GAP), Willonda H. Thomas, MBA (Cancer Services) and Todd Pittman, CMPE (Alliance Urology)

President’s Award
Joni Brantley of Nash OB-GYN Associates, PA

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(L-R): 2018 President’s Award winner Joni Brantley and 2018 NCMGMA President Sandra Jarrett, FACMPE

Kim Harrah Becker Volunteer Award
Linda Wooten of Novant Health Salem Family Medicine

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(L-R): Pam Saunders and NCMGMA Leadership Council member Todd Pittman, CMPE, accept the Kim Harrah Becker Volunteer award on behalf of Linda Wooten

Event Photos

Follow this link for the complete 2018 Fall Conference Flickr album

Upcoming Events

Watch your email and the NCMGMA website for information coming soon on the following 2019 events:

  • Advocacy Days
    March 13, 2019
    Raleigh, NC
  • Annual Conference
    May 8-10, 2019
    Wilmington, NC
  • Fall Regional Education Days
    Fall 2019
  • Monthly Webinars
    Offered throughout 2019

2018-19 NCMGMA Board of Directors Slate

The following NCMGMA members have been nominated to serve on the Board of Directors. They will be voted in on Thursday, October 18th, at 8:00 AM during NCMGMA’s Opening Session and Business Meeting at the upcoming NCMGMA Fall Conference at the Marriott in Charleston, SC. Register Today!

Nominated Slate of Executive Board

President
Jane Lutz
Charlotte Radiology, PA
Charlotte, NC

President-Elect
Steve Parker
Medical Mutual Insurance Company
Raleigh, NC

Treasurer
Tessa Wolfarth
Coastal Carolina Surgical Associates, PA
Wilmington, NC

Secretary
Amanda McKinney, MBA
A Woman’s View
High Point, NC

Nominated Slate of Directors
These are three-year terms beginning November 1, 2018

Western Region At-Large Director
Chad Ghorley
Carolina Orthopaedic & Sports Medicine Center, PA
Gastonia, NC

Eastern Region At-Large Director
Lisa Hooks, CMPE, MBA
Mt. Olive Family Medicine Center
Mt. Olive, NC

Provide Exceptional Care by Reshaping your Healthcare Culture

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2018 Fall Conference
October 17-19, 2018
Charleston Marriott | Charleston, SC

berrett300aBritt Berrett, PhD, FACHE, and the co-author of Patients Come Second: Leading Change by Changing the Way You Lead, is bringing his game-changing program to the Fall Conference in October. Dr. Berrett will teach us how to understand our practice’s healthcare culture. He will show us how to identify our culture, learn from it and ultimately shape it to provide the best care possible to our patients.

Here’s what Dr. Berrett will be presenting in October:

  • General Session:
    Patients Come Second: Leading Change by Changing the Way You Lead – Part I
    Thursday, October 18th, 8:00 am – 9:30 am
    How did we get here? We are told that “culture eats strategy” but what does that mean? What is the “culture” of a healthcare organization? We will discuss the cultural dynamics in healthcare and the historical context of evolution. Personal stories will be shared on how the culture of a healthcare organization strengthens or weakens its ability to provide exceptional care.
  • General Session:
    Patients Come Second: Leading Change by Changing the Way You Lead – Part II
    Thursday, October 18th, 10:30 am – 11:45 am
    How do you measure culture? Why do some co-workers believe the culture is toxic and others praise its vibrance? There has to be some way to measure organizational culture! This course will introduce the Cultural IQ or CIQ: a tested, self-evaluation tool that organizations can use to identify cultural perceptions. We will also share ideas on how to strengthen the ten dimensions of organizational culture.
  • Breakout Session:
    Creating a Culture Development Plan
    Thursday, October 18th, 1:00 pm – 2:00 pm
    Time to get into the weeds! How do you develop a vibrant culture? We have gotten past the “Why” and now we are focusing on the “How.” Participate in an interactive workshop that invites an exchange of ideas and experiences. Learn from others and be led to the creation of an organizational culture development plan.

Don’t miss these ground-breaking sessions and more: register today! To view the full list of Fall Conference offerings, please visit the schedule of event page here.

Registration

Registration is open for the 2018 Fall Conference in Charleston so sign up today. Click on the links below to access our online and print registration forms. For complete details on registration costs, follow this link. Early registration discounts end September 24th.

PLEASE NOTE: Non-member conference registration includes a complimentary Active membership (for qualifying registrants) in the North Carolina Medical Group Management Association (NCMGMA) for now through the end of the 2018-19 membership year. Visit the General Information page here to see if you qualify for an NCMGMA Active membership.

Hotel Accommodations

All events for the Annual Conference are scheduled at the Charleston Marriott, located at 170 Lockwood Blvd. in Charleston, SC. We are pleased to offer our attendees the discounted group rate is $174 per night (plus 14% tax + $2.24 destination fee). Hotel reservations can be made online by clicking here. The hotel room block cutoff is September 24th.

About the Marriott
Experience true southern hospitality and modern accommodations at its finest at the Charleston Marriott. Our location, overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market, local area beaches, The Citadel, and of course, great dining and entertainment. Our downtown Charleston hotel offers luxurious hotel amenities including high-speed wireless internet, shuttle service to the historic district, state of the art business and fitness centers.

Questions

For questions or more information about the Fall Conference in Charleston, please email us at info@ncmgm.org, or call us toll free at 800-753-MGMA (6462).

Meet the Expert at the Fall Conference

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Meet the Expert at the Fall Conference
Sponsored by Medical Mutual

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Dee Brown

Our Fall Conference “Meet the Expert” event is sponsored by Medical Mutual and open to all NCMGMA conference attendees! Sign up and reserve a spot today for confidential HR guidance.

Our “Meet the Expert” Dee Brown is the HR Advisor for the HR Experts program and will be at the conference to provide immediate, one-on-one answers to your HR questions. From basic regulatory matters to practical solutions for complex problems.

Dee can assist you with any HR issue including:

  • Wage & Hour
  • FMLA/ADA
  • Terminations
  • EEO / Discrimination
  • Harassment
  • Pay Practices
  • Policies / Employee Handbook
  • Employee Relations
  • Supervisory Practices
  • Performance Management
  • Talent Management
  • Talent Acquisition
  • Workplace / Culture
  • HR Structure
  • Leadership Development

This special opportunity is open to all registrants, regardless of their malpractice affiliation. To sign up please email Melissa Klingberg at Melissa@ncmgm.org.

Thursday Keynote Presentations

berrett300aBritt Berrett, PhD, FACHE
Program Director / Clinical Faculty
Univ. of Texas Dallas Jindal School of Management
SESSION: Patients Come Second: Leading Change
by Changing Parts I and II

Britt Berrett currently serves as the Program Director of Healthcare Management in the Jindal School of Management at the University of Texas at Dallas. His depth and breadth of professional and academic experience provides a tremendous foundation in the preparation for the next generation of healthcare leaders.

He is an Executive Coach with MEDI and has more than 25 years of experience as a hospital president and CEO. In 2013, Dr. Berrett co-authored a New York Times Best Selling book on leadership in healthcare entitled, “Patients Come Second – Leading Change by Changing How You Lead.”

cohen300aMandy Cohen, MD, MPH
Secretary
NC Dept. of Health and Human Services
SESSION: An In-depth Interview with Dr. Mandy Cohen
by Matt Hanis of the Business of Healthcare

Since being appointed as Secretary of the N.C. Department of Health and Human Services in January 2017, Mandy Cohen, MD, MPH, and her team have worked tirelessly to improve the health safety and well-being of North Carolinians. DHHS is a cabinet-level agency with approximately 16,000 employees and an annual budget of $20 billion. Among her top priorities are combating the opioid crisis, building a strong, efficient Medicaid program, and improving early childhood education.

A graduate of Cornell University, she received her medical degree from Yale School of Medicine, a Master’s in Public Health from the Harvard School of Public Health and trained in Internal Medicine at Massachusetts General Hospital.

hanis300aMatthew Hanis
Executive Producer and Host
Business of Healthcare
SESSION: An In-depth Interview with Dr. Mandy Cohen
by Matthew Hanis of the Business of Healthcare

Matthew Hanis is the Business of Healthcare Executive Producer and Host. He helps a wide range of healthcare organizations commercialize new solutions. Hanis has held executive leadership roles with Mercy, a St. Louis Based $5 billion health system, Advanced Practice Strategies, an Ascension Ventures portfolio company, and the Healthcare Business of Thomson Reuters, now Truven Health Analytics.

Registration

Registration is open for the 2018 Fall Conference in Charleston so sign up today. Click on the links below to access our online and print registration forms. For complete details on registration costs, follow this link. Early registration discounts end September 24th.

Accommodations

All events for the Annual Conference are scheduled at the Marriott Charleston located at 170 Lockwood Blvd. in Charleston, SC. We are pleased to offer our attendees the discounted group rate is $174 per night (plus 14% tax + $2.24 destination fee). Hotel reservations can be made online by clicking here.

About the Marriott
Experience true southern hospitality and modern accommodations at its finest at the Charleston Marriott. Our location overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market, local area beaches, The Citadel, and of course, great dining and entertainment. Our downtown Charleston hotel offers luxurious hotel amenities including high-speed wireless internet, shuttle service to the historic district, state of the art business and fitness centers.

Practice of the Year Award
Submit Your Nomination Today

First Citizens Bank LogoThe North Carolina Medical Group Management Association (NCMGMA) is proud to partner with First Citizens Bank to present the 6th Annual Practice of the Year Award, to be presented on the evening of Thursday, October 18th at the NCMGMA Fall Conference in Charleston.

About the Award
This award recognizes a medical group practice that has made a significant contribution to their community, patients and/or staff through volunteer work, indigent clinics, fundraisers, staff wellness programs, community clean ups, community screenings and education (internal & external), etc.

Submit Your Nomination Today
Follow this link for complete Practice of the Year award nominations information, including the award nominations form. The deadline to submit nominations is Friday, August 31st.

Questions

Follow the links above for more information and for registration. If you have any questions, please contact the NCMGMA offices at info@ncmgm.org.