Annual Conference Registration Open: Join Us May 17-19 in Charleston

Annual Conference Registration is Open
Join Us this May in Charleston

Jen Hamilton is a labor and delivery nurse from North Carolina who accidentally found TikTok fame during the pandemic by sharing her real, authentic, and hilarious thoughts on healthcare, motherhood, and life. She’s been featured in news outlets like Daily Mail, the New York Post, and Good Morning America, and she’s our Welcome and General Session speaker for Thursday, May 18th, presenting “The Power of Small: Creating Small Connections that Can Change Everything.” Learn more.

Attendee registration is now open! Browse this post or click here to see this year’s highlights and make plans to join us today!

New! Wednesday Charleston Tours

We’re adding more fun to this year’s conference. On Wednesday evening we’ll be offering three tours of Charleston. Whether you’re interested in food, cocktails or a little bit of history and scare, we’ve got something for everyone to enjoy!

Savor the Flavors of Charleston
6:30pm – 9:00pm

In Charleston’s delicious, award-winning food, you taste more than a chef’s skill and passion, you taste the vibrant flavors from farmers’ fields, the bounty from the waters, and more than 300 years of rich history, culture and culinary tradition.

Pricing – $125 per person (without alcohol) & $175 per person (with alcohol).


Ghost and Graveyard
7:00pm – 8:30pm

Charleston’s rich history brings with it incredible stories — and ghosts! In a city that’s endured everything from war, slavery, earthquakes, and hurricanes to financial prosperity and artistic achievement, ghosts, haunted places, and legends are everywhere.

Pricing – $40 per person.


Toast of the Town
6:30pm – 8:30pm

Charleston’s talent for entertaining is world renowned! Join us and visit the quaint bars of three of Charleston’s most popular, upscale boutique inns, and learn about how this colonial port city became known as one of the best places to raise a toast.

Pricing – $95 per person


Learn more about our Wednesday evening tours and additional Annual Conference highlights here.

Hotel Accommodations

The Charleston Marriott, overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market and great dining and entertainment. The NCMGMA room block rate is $205 per night. Learn more.

Register Today!

Online registration is now open. Full conference costs start at $425 for members. See all of our conference pricing here. To register today, please follow the online registration link below.

Questions

If you have any questions about the Annual Conference, please contact
the NCMGMA offices at info@ncmgm.org.

Message from the NCMGMA Past President Matt Johnson

Dear Members,

Serving as the NCMGMA President this past year has been a great privilege. Without question, the highest reward has been developing new relationships with so many talented leaders and strengthening relationships with old friends. An organization is only as good as its members, and NCMGMA truly stands out with so many giving individuals that are always generous with their time and knowledge.

It isn’t easy to pull together volunteers to sit on committees, be engaged, and share their talents. We are fortunate to have so many willing to serve as chapter officers, committee chairs and members, and board of director officers. It is a time commitment that can pull you from regular day-to-day responsibilities, and your sacrifice to serve is extraordinary. Thank you for your servant leadership and for being an example for us all.

For those yet to serve on a committee or as a chapter officer, I encourage you to do so. Your ideas will be welcomed, and you will be supported regardless of your experience. This is a wonderful way to learn and give back. Please consider this as you progress as an NCMGMA member.

2022 was filled with accomplishments; too many to name them all. Let me highlight a few of them that stand out.

We had an incredibly successful Spring Conference at the Wilmington Convention Center. As meeting in person returned and gained momentum, we had a strong turnout for the event. Our affiliate members and Alliance sponsors showed up in full force, allowing us to host a fantastic experience for participants. Beyond the talented slate of speakers, the networking and roundtable activities provided many excellent exchanges. The conference closed with solid representation from our Advocacy Committee and our friends from the NC Medical Society.

A first for our organization took place later in the Spring when we held our first-ever Master Class in Winston-Salem. Sandra Jarrett and the Education Committee went to great lengths to put together an incredible two-day event featuring renowned speaker Mary Kelly, who knocked everyone’s socks off. This event was so successful that we decided to do it again in 2023. Registration is open so don’t wait long to enroll, as this event will sell out fast!

The final big event of the year was our Fall Conference, held in Cherokee, NC. The newly renovated convention center at Harrah’s Casino made for the perfect venue to meet. Todd Pittman and the Conference Committee once again outdid themselves with the slate of speakers and activities at this conference. The vendor hall was packed, and lots of fun was had by all. The work for the 2023 conferences started almost immediately after the Fall Conference, so stay tuned for more.

In a time when we have seen the competition for employees at its most significant in recent history, we have leaned on each other for ideas for attracting and retaining talent. The listserv has been an incredible resource for us. Additionally, there may not be a more critical time than now to have an up-to-date Salary Survey as we evaluate our current payroll. We are fortunate to have this tool, as many states do not. Participation is crucial for it to continue and to remain relevant. Thank you to Frank Chitty and that Committee for putting this together, and thank you to all who have supplied data.

I thought I could be brief with this update, but there were just too many accomplishments that needed acknowledging, and I’m sure I’m leaving some out.

Another one that stands out for me was watching the growth of our Student Outreach Committee. John Clement and Lee Katherine Ayerhart led this committee to see a greater increase in student participants than we have had in years! We have also seen a resurgence of the Wilmington Chapter, which is very exciting. I can’t wait to see what’s next for our organization.

None of these achievements would be possible without the sage leadership of our Executive Director, Melissa Klingberg. She is a tireless worker and the glue that keeps us all together. Serving beside her was an honor and privilege.

I’ve had the luxury of seeing some previews of things ahead for 2023. With NCMGMA’s 2022-23 president, you can count on a fantastic year with Chad Ghorley at the helm. Please support him, as so many of you have helped me, as we continue to be the “leaders for tomorrow’s healthcare.”

Respectfully Submitted,

Matt Johnson, MA, MBA
NCMGMA Immediate Past President

Industry Recognition and Awards

Visit Our Newly Created Awards Page!

(L-R) Brandy Yeh and Nola Claiborne of Goldsboro Pediatrics are presented the 2022 Practice of the Year Award by Andy Shene of First Citizens Bank.

The North Carolina Medical Group Management Association (NCMGMA) has established several awards that are presented annually and bi-annually for outstanding achievement, both within our organization and practice management in North Carolina.

Browse our new “Industry Recognition and Awards” page to see all the awards we present, our recent recipients and the complete history of winners.

Visit our newly created awards page here.

NCMGMA Conference Questionnaire

Take a moment to tell us what you think

NCMGMA is doing some research on how we plan our conferences and events. With over 500 members, we want to focus in on our members, to hear from you on what you want, how you want it and how it gets delivered! Complete the survey for a chance to win a $100 gift card.

If you’ve attended an NCMGMA Conference before or not: we want to hear from you!

Congratulations to the 2022 Fellows and Certified Members

The 2022 MGMA State Leaders Conference was held October 8-9, at the Westin Boston Seaport District. The State Leaders Conference was held in conjunction with the Medical Practice Excellence: Leaders (MPEL) Conference. During the conference, the 2022 American College of Medical Practice Executives (ACMPE) Fellows and Certified Members were recognized. Please help us in wishing congratulations to our NCMGMA members who earned these prestigious designations!

2022 Fellows

Also earning Fellowship but not pictured:

Trish Veneto
MSL, FACMPE
Carolina Kidney Associates PA

2022 Certified Members

  • Kimberly Flippin, Piedmont Stone Center
  • Elizabeth Harris, Coastal Children’s Services
  • Kelly Hermann, Pisgah Institute for Psychotherapy & Education PA (The)
  • Linda Hoppe, Mercy Medical Center
  • Rosalynne Lopez, Cone Health Medical Group
  • Richelle Phillips, Erlanger Health System

ACMPE Fellowship and Certification
To learn more about earning your ACMPE Fellowship or Certification, visit the ACMPE page of the MGMA website here.

NCMGMA Well Represented at this Year’s MGMA State Leaders Conference in Boston

(L-R): NCMGMA Board Member Carrilee Andreu-Neel, Governance Committee Chair Steve Parker, NCMGMA Executive Director Melissa Klingberg and NCMGMA President-Elect Chad Ghorley

Earlier this month, representatives from NCMGMA travelled to Boston to attend the 2022 MGMA State Leaders Conference, October 8-9, at the Westin Boston Seaport District.  The State Leaders Conference was held in conjunction with the Medical Practice Excellence: Leaders (MPEL) Conference.

While at the Conference, NCMGMA Executive Director Melissa Klingberg and NCMGMA President-Elect Chad Ghorley participated in the State Leaders Panel Session: Making Great Ideas Happen.  Melissa and Chad sat on the panel with Rebekah Francis, Executive Director, Missouri MGMA & Tennessee MGMA, and discussed several of NCMGMA’s more successful initiatives, including the annual Impact Report and the inaugural Master Class series.

On Sunday, NCMGMA hosted a Meet & Greet with other NC delegates attending MGMA’s MPEL Conference and with over 15 in attendance, it was great to meet all our new friends and welcome back old friends. Thank you to everyone who ventured to Boston with us on behalf of NCMGMA.

2022 NCMGMA Fall Conference Wrap Up: Awards, Photos and More

2022 Fall Conference a Success!

We came together last week in Cherokee – September 14-16, 2022 – for our Fall Conference in the brand new event center of Harrah’s Cherokee Casino Resort. Over 100 attendees, speakers, sponsors, and exhibitors enjoyed continuing education from some of healthcare’s finest thought leaders, participated in essential networking events with peers and old friends, honored outstanding industry achievement with our annual awards, and experienced the sold-out exhibit hall full of Alliance sponsor products and services.

Thank you to everyone who pulled away from their busy practices to join us. Thank you to all our speakers and exhibitors for sharing your knowledge and expertise and thank you to our sponsors for your continued support of our organization: we couldn’t do it without you. And, lastly, thank you to our volunteers for leading the organization and keeping us moving in the right direction: your hard work and dedication does not go unnoticed.

Please browse this post to see all that took place last week and to see what’s in store for NCMGMA—thorugh the end of 2022 and beyond.

Practice of the Year Award

Goldsboro Pediatrics, P.A.

(L-R) Brandy Yeh and Nola Claiborne of Goldsboro Pediatrics are presented the Practice of the Year Award by Andy Shene of First Citizens Bank.

Each year, NCMGMA and First Citizens Bank recognize a medical group practice that has made a significant contribution to their community, patients and/or staff. For our 9th annual award, we are proud to recognize Goldsboro Pediatrics as our Practice of the Year! The award also includes a $3000 donation to the winner’s foundation of choice. Goldsboro Pediatrics selected Communities Supporting Schools of Wayne County as their designated foundation. Congratulations Goldsboro Pediatrics!

President’s Award

Renee Schneider

2021-22 NCMGMA President Matt Johnson presents the President’s Award to Renee Schneider

The President’s Award is given to an individual of NCMGMA for outstanding service and contribution to the association, its members and medical practice management. This year’s award was presented to Renee Schneider of the North Carolina Medical Group Management Association offices.

Service Awards

Meritorious Service Award and Kim Harrah Becker Volunteer Award

(L-R): Fran Sembert, CMPE, 2022 Meritorious Service Award winner, NCMGMA Executive Director Melissa Klingberg, and Steve Parker, 2022 Kim Harrah Becker Volunteer Award winner.

Congratulations to Fran Sembert, CMPE, our 2022 Meritorious Service Award winner and Steve Parker of Curi, our 2022 Kim Harrah Becker Volunteer Award winner. The Meritorious Service Award is given for outstanding service and contribution to the NCMGMA, its members, and medical practice management; and the Kim Harrah Becker Volunteer Award highlights the true meaning of volunteerism for NCMGMA. Both Fran and Steve are outstanding champions of NCMGMA and our many programs and initiatives and we thank them for their selfless dedication to our organization.

Community Service Project

Snack Packs for MANNA FoodBank

Fall Conference attendees, exhibitors, sponsors and volunteers assemble snack packs for children in need in Western North Carolina.

At the close of the morning educational sessions on Thursday, September 15th, NCMGMA teamed up with MANNA FoodBank to make snack packs for children in need in Western North Carolina. MANNA FoodBank is a private, not-for-profit service organization working to end food insecurity in the 16 counties of Western North Carolina, including the Qualla Boundary. In the end, attendees, exhibitors, sponsors, and NCMGMA staff made over 200 snack packs for MANNA FoodBank. Thank you to everyone who participated in this essential service project!

Event Photo Album

NCMGMA member Sandra Jarrett participates in a self-defense demonstration with speaker Johnathan Frisk during his “Surviving an Active Shooter” general session.


Thank you, again, to all our attendees, sponsors/exhibitors, speakers and volunteers for helping to make the 2022 Annual Conference another successful NCMGMA event!


October Zoom Webinar
Using Your Data to Drive Practice Optimization & Growth
October 6, 2022 | 12pm – 1pm

Join us as we explore the most common barriers to analyzing and optimizing data and how to address these barriers in your practice. Presented by Curi Advisory. Click here to register for this free webinar.


Customer Service Interactive Workshop
Customer Service with
Emotional Intelligence

October 25, 2022 | 10am-12pm & 2pm-4pm

Support staff is vital to patient care and every role makes a difference. In this session we explore techniques that promote a compassionate, welcoming, and respectful culture. Click here to register for this workshop.


2023 Master Class
February 23-24, 2023
Graylyn Estate, Winston-Salem, NC

This two-day program is designed to give practice managers a deep dive into professional development in a thoroughly engaging and relaxing setting. Watch for more details coming soon!


Advocacy Days
March 28-29, 2023
Raleigh, NC

Packed full of legislative action and information, Advocacy Days is a great opportunity to hear about the local issues, meet the experts and make your voice heard in Raleigh. Watch for more details coming soon!


2023 NCMGMA Annual Conference
May 17-19, 2023
Marriott Charleston
Charleston, SC

Join us in the heart of downtown Charleston as we go to the Marriott Charleston for our 2023 Annual Conference! Watch for more details coming soon!

Top 5 Reasons to Join Us for the Fall Conference in Cherokee

The Fall Conference is just a little more than a month away and our hotel and registration discounts expire in two weeks. This year’s event is an excellent opportunity to engage with practice management colleagues, thought leaders and exhibitors; sharpen leadership skills through professional development experiences; and enjoy the fall in one of North Carolina’s most beautiful mountain settings.

But if you are still on the fence, we’ve pulled together the top five reasons you should join us September 14-16 at Harrah’s Cherokee!

1. Professional Development

Get timely and relevant continuing education from practice management thought-leaders and industry experts. Just Announced: a new session by management expert Larry R. Jurgens addressing the latest on physician compensation plans. See our full agenda here.

2. Productivity and Innovation

The exhibit hall is your one-stop-shop for the products and services making a difference in healthcare. Our 2022 Alliance sponsors can help you and your practice reach the next level of service and performance. See who’s joining us in Cherokee!

3. Connection and Engagement

Peer connections are essential to your success and that or your practice, and the Fall Conference is full of engagement opportunities. See our agenda for the full list of networking opportunities available.

4. Brand New Luxury Facility

Harrah’s luxurious Cherokee Casino Resort is set amid the beautiful mountain setting of western North Carolina. We’re excited to hold our conference in Harrah’s brand-new convention center. Learn more about the facility and our discounted room rate here.

5. Blue Ridge Beauty

Cherokee is one of the most beautiful fall destinations in North Carolina’s Smoky Mountains. From majestic waterfalls to breath-taking vistas, Cherokee provides an idea backdrop for engagement and relaxation. Learn More


Register Today

Full conference costs start at $325 for members. See all of our conference pricing here. To register today, please follow the online registration link below. Early registration discounts end August 23rd.

Questions

If you have any questions about the Fall Conference, please contact the NCMGMA offices at info@ncmgm.org.

National & NC Legislative & Regulatory Updates at the Fall Conference

National & NC Legislative & Regulatory Updates at the Fall Conference

With advocacy being one of the top voted benefits by NCMGMA members, the Fall Conference offers a range of sessions aimed to provide legal and federal updates to your practice. MGMA’s own Kelsey Haag brings the update from Washington while Curi’s Jason Newton addresses a host of regulatory and legal updates. Topics will include claims and verdict trends, Medicare payment and quality rules, the impact of recently passed legislation, and legislative issues on the horizon.


Kelsey Haag
Washington Update
Friday, September 16
11:30 AM – 12:30 PM

Jason Newton
Regulatory & Legal Update
Friday, September 16
10:45 AM – 11:30 AM

Join us in Cherokee and see why advocacy is so important to our members.

Conference Information

Schedule of Events

From timely continuing education sessions to essential networking to face time with sponsors and exhibitors, the Fall Conference has all the elements you need to invigorate your practice and energize your healthcare leadership career. Visit the conference schedule of events page to learn more.


Conference Speakers

Come hear inspirational speaker Sam Glenn, active-shooter training specialist Johnathan Frisk, MGMA Government Affairs Associate Director Kelsey Haag, healthcare consultant Doral Jacobsen, teamwork and leadership consultant Adrienne Lloyd, and legal expert Jason Newton. Keep checking the speaker page as new speakers are being continually added.


Practice of the Year

Sponsored by First Citizens Bank, this award recognizes a medical group practice that has made a significant contribution to their community, patients and/or staff through volunteer work, indigent clinics, fundraisers, staff wellness programs, community clean-ups, community screenings and education (internal & external), etc. Click here for complete nominations details. The deadline for nominations is August 6th.


Hotel Accommodations

All events for the Fall Conference are scheduled at Harrah’s Casino and Resort, located at 777 Casino Dr, Cherokee, NC 28719. We are pleased to offer our attendees the discounted group rate of $139 per night for a single/double room (plus taxes). Reservations must be made no later than August 23, 2022, for the discounted rate.

Register Today

Online registration is now open. Full conference costs start at $325 for members. See all of our conference pricing here. To register today, please follow the online registration link below.

Questions

If you have any questions about the Fall Conference, please contact the NCMGMA offices at info@ncmgm.org.

Active Shooter Training at the Fall Conference

Surviving an Active Shooter in the Medical Office
A Must-attend Friday General Session

Serving the Charlotte area for over 20 years as a law enforcement officer, Johnathan Frisk will bring his training session, “Surviving an Active Shooter” to the 2022 Fall Conference. This 1.5-hour course is designed to provide and empower individuals with option-based survival skills to stay alive until law enforcement arrives and to, ultimately, survive any violent incident. Johnathan’s presentation will be high-energy with interactions and demonstrations.

Join us in Cherokee, September 14-16 at Harrah’s Cherokee, and become one of the 40,000 civilians to receive Officer Frisk’s active shooter training.

Conference Information

Schedule of Events

From timely continuing education sessions to essential networking to face time with sponsors and exhibitors, the Fall Conference has all the elements you need to invigorate your practice and energize your healthcare leadership career. Visit the conference schedule of events page to learn more.


Conference Speakers

Come hear inspirational speaker Sam Glenn, healthcare consultant Doral Jacobsen, active-shooter training specialist Johnathan Frisk, teamwork and leadership consultant Adrienne Lloyd, and legal expert Jason Newton. Keep checking the speaker page as new speakers are being continually added.


Practice of the Year

Sponsored by First Citizens Bank, this award recognizes a medical group practice that has made a significant contribution to their community, patients and/or staff through volunteer work, indigent clinics, fundraisers, staff wellness programs, community clean-ups, community screenings and education (internal & external), etc. Click here for complete nominations details. The deadline for nominations is August 6th.


Hotel Accommodations

All events for the Fall Conference are scheduled at Harrah’s Casino and Resort, located at 777 Casino Dr, Cherokee, NC 28719. We are pleased to offer our attendees the discounted group rate of $139 per night for a single/double room (plus taxes). Reservations must be made no later than August 23, 2022, for the discounted rate.

Register Today

Online registration is now open. Full conference costs start at $325 for members. See all of our conference pricing here. To register today, please follow the online registration link below.

Questions

If you have any questions about the Fall Conference, please contact the NCMGMA offices at info@ncmgm.org.