Urgent Practice Data Survey – August Medicaid Transformation Focus

August Survey Refresh!
Medicaid Transformation Questions Included

Your practice response is needed!

NCMGMA, NCMS, and Curi continue working together to gather essential practice information from administrators and clinicians across North Carolina relative to the current COVID crisis.

We know this is a stressful and uncertain time, but by taking less than 5 minutes to complete this survey, you are allowing us to better respond to and represent your needs from COVID to new protocols, telehealth issues, and now Medicaid Transformation. Please click the link above to take this short survey.

Thank you for your time and for your commitment to your communities. We’re in this together and are proud to support you and all North Carolinas in your practice through this tumultuous season.

Your Colleagues at NCMGMA, NCMS, and Curi


Please click on the links below to access our other Urgent Practice Data Survey Summary and Data Trends reporting:

COVID-19 Vaccine Summary Report – Week of March 15th
COVID-19 Vaccine Summary Report – Week of January 18th
2020 UPDS Summary Report
Urgent Practice Data Survey – Sixteen Week Summary Report
Urgent Practice Data Survey – Practice Well-being Report
Urgent Practice Data Survey – Reopening NC Healthcare Practice Report
Urgent Practice Data Survey – Telehealth Data Summary Report
Urgent Practice Data Survey – NC Practice Financial Report
Urgent Practice Data Survey – Summary Report
Urgent Practice Data Survey – Trends Report
COVID-19 Practice Protocols Report

Recording: August 26th Lunch & Learn Webinar

August Lunch & Learn Webinar Recording
Second-Order Threats: Preparing for the Downstream

Effects & Risks of COVID-19

On Thursday, August 26th, Donna H. Nicholson, MBA, BSN, RN, CPCO, Senior Vice President of Risk Management at Curi, addressed the second-order impacts of the COVID-19 pandemic and the importance of beginning to prepare to mitigate the downstream effects of the global crisis while taking the necessary steps to ensure the continued success of our practices.

Thank you to Donna Nicholson and to all of our webinar participants. Also, a big thank you to Curi for sponsoring this webinar.

Please click on the blue button link below to access the webinar recording. The passcode is F#JVEx7N. You can access a PDF copy of the webinar handouts here.

Questions

For questions, please contact the NCMGMA offices at info@ncmgm.org.

NCMB Podcast with NC State Health Director Dr. Betsey Tilson

The NCMB interviewed State Health Director and NC DHHS Chief Medical Officer Dr. Elizabeth “Betsey” Tilson on the latest episode of the NCMB podcast, MedBoard Matters. In this episode, Dr. Tilson talks about why it’s so important to get vaccination rates up in North Carolina and how pivotal our healthcare providers are to this effort. Dr. Tilson also shares information about several tools that have been developed to help shape conversations for patients who have been reluctant to get vaccinated.

Visit the NCMB podcast page to see the resource mentioned and also to listen to the latest episode.

Join Us Tomorrow: Preparing for Downstream Effects and Risks of COVID-19 Webinar

August Lunch & Learn Webinar
Second-Order Threats: Preparing for the Downstream Effects
& Risks of COVID-19

Thursday, August 26, 2021 | 12:00 PM – 1:00 PM EDT | Zoom
Sponsored by Curi

The devastating consequences of the COVID-19 pandemic have no doubt left a lasting impact on the world as COVID-related deaths continue to climb with each day. However, while deaths and hospitalizations continue to be the most notable immediate effect of the pandemic, second-order impacts – i.e., situational health consequences resulting from pandemic-era restrictions – are also plaguing individuals around the world, both worsening many health conditions and creating new ones. Even as medical professionals continue to handle COVID-19 infections, it’s important to also begin preparing to mitigate the downstream effects of the global crisis while taking the necessary steps to ensure the continued success of their practices.

Webinar Speaker

Donna H. Nicholson, MBA, BSN, RN, CPCO
Senior Vice President, Risk Management, Curi

A Registered Nurse and Certified Professional Compliance Officer, Donna Nicholson brings more than thirty years of experience working with medical practices and healthcare systems to her work as Curi’s Senior Vice President of Risk Management.

Donna’s expertise resides in risk management, compliance program design and implementation, E&M coding, operational management, strategic and business planning, and quality improvement program design and implementation. She has trained more than a thousand physicians and staff on risk management, compliance, coding, and regulatory issues. Donna received her Master’s Degree in Business Administration from Pfeiffer University and her Bachelor’s Degree in Nursing from The University of North Carolina at Charlotte.

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an email confirmation and an email reminder with webinar login instructions.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions, please contact the NCMGMA offices at info@ncmgm.org.

August 26th Webinar: Preparing for Downstream Effects and Risks of COVID-19

August Lunch & Learn Webinar
Second-Order Threats: Preparing for the Downstream Effects
& Risks of COVID-19

Thursday, August 26, 2021 | 12:00 PM – 1:00 PM EDT | Zoom
Sponsored by Curi

The devastating consequences of the COVID-19 pandemic have no doubt left a lasting impact on the world as COVID-related deaths continue to climb with each day. However, while deaths and hospitalizations continue to be the most notable immediate effect of the pandemic, second-order impacts – i.e., situational health consequences resulting from pandemic-era restrictions – are also plaguing individuals around the world, both worsening many health conditions and creating new ones. Even as medical professionals continue to handle COVID-19 infections, it’s important to also begin preparing to mitigate the downstream effects of the global crisis while taking the necessary steps to ensure the continued success of their practices.

Webinar Speaker

Donna H. Nicholson, MBA, BSN, RN, CPCO
Senior Vice President, Risk Management, Curi

A Registered Nurse and Certified Professional Compliance Officer, Donna Nicholson brings more than thirty years of experience working with medical practices and healthcare systems to her work as Curi’s Senior Vice President of Risk Management.

Donna’s expertise resides in risk management, compliance program design and implementation, E&M coding, operational management, strategic and business planning, and quality improvement program design and implementation. She has trained more than a thousand physicians and staff on risk management, compliance, coding, and regulatory issues. Donna received her Master’s Degree in Business Administration from Pfeiffer University and her Bachelor’s Degree in Nursing from The University of North Carolina at Charlotte.

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an email confirmation and an email reminder with webinar login instructions.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions, please contact the NCMGMA offices at info@ncmgm.org.

July 20 NCMGMA-NCMSF Free Webinar: Health Equity in Context

July Lunch & Learn Webinar
Health Equity in Context

Tuesday, July 20, 2021 | 12:00 PM – 1:00 PM EDT | Zoom

This presentation provides a foundational overview and educational outlook of the principles of health equity, health inequities, health disparities, and drivers and determinants of health. The historic and contemporary context of these issues and barriers help to shape much-needed discussions and conversations on eliminating barriers, sharing resources, and building trust.

Webinar Speaker

Cornell P. Wright, MPA
Executive Director
DHHS Office of Minority Health and Health Disparities

Cornell P. Wright, MPA, serves as the Executive Director of the DHHS Office of Minority Health and Health Disparities. He is a subject-matter expert around the areas of health equity and disparities, minority health, and community engagement.

Wright, an active member in the health community, serves various groups, organizations, and boards including the Patient-Centered Outcome Research Institute where he serves on the Clinical Effectiveness and Decision Science Advisory Panel, and the Southeastern Health Equity Council, as part of the National Partnership for Action to End Health Disparities, serving as the Co-Chair to the Social Determinants of Health Committee.

He has received awards and recognition for his contributions to health from the National Institutes of Health, Leukemia and Lymphoma Society, North Carolina Central University, and the National Minority Quality Forum.

Registration

This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions or more information please contact the NC Medical Society Foundation offices at ncmsfoundation@ncmedsoc.org.

UPDS: COVID-19 Practice Protocols Report

COVID-19 Practice Protocols Report

Since the beginning of the pandemic, the NCMS, the North Carolina Medical Group Management Association and Curi have been sending surveys regularly to our members to track the impact the pandemic is having on your practice. Thank you to everyone who consistently responds to this survey! Your participation allows us – and you – to get a snapshot of where medical practices in North Carolina are financially, with PPE supplies, telehealth and staffing among other issues. This valuable data helps inform our advocacy and resource development on your behalf.

The most recent survey examined trends in medical practice protocols in response to the pandemic, comparing how office procedures have evolved over time. View the survey data comparison at the button link below.

Thank you for taking time out of your busy day to complete these surveys. This data is made possible because of your participation.

Employment Practices Liability Trends to Watch in 2021

2021 Alliance sponsor feature article courtesy of the Sentinel Risk Advisors


As an employer, you care about making your workforce feel valued and managing your organization successfully. However, even if you do everything you can to ensure smooth relationships with your staff, employment practices liability (EPL) risks remain. That’s why it’s crucial for your organization to have EPL coverage. Such a policy can offer protection for claims that result from employees alleging various employment-related issues—such as discrimination, harassment and wrongful termination. The policy can be extended to include third-party coverage for claims made by non-employees, patients or vendors who allege an employee engaged in harassment or discrimination.

Apart from securing EPL coverage, it’s important to stay up to date on the latest EPL market trends. In doing so, your organization will have the information needed to respond appropriately and make any necessary coverage adjustments. Here are the EPL trends to watch in 2021:

The COVID-19 Pandemic

The ongoing COVID-19 pandemic has forced many organizations to make serious workplace changes—such as having employees work remotely, adjusting office setups or conducting significant staff layoffs or furloughs. And with these changes, EPL claims followed. Some of the most common, pandemic-related EPL claims include:

  • Allegations that unsafe working conditions or minimal precautionary measures (e.g., poor sanitation practices, a lack of social distancing protocols or inadequate personal protective equipment) contributed to employees getting sick or dying from COVID-19
  • Allegations of retaliation after an objection to unsafe working conditions or workplace exposure to individuals displaying COVID-19 symptoms
  • Allegations of disability discrimination related to remote working (e.g., failing to accommodate remote staff or denying employees the option to work remotely)
  • Allegations related to employee leave concerns (e.g., forcing staff to take leave, retaliating against employees that take leave due to COVID-19 or not allowing staff to take leave due to COVID-19 altogether)
  • Allegations of laying off or furloughing staff without providing proper employment notices
  • Allegations of discrimination related to laying off or furloughing employees

With these trends in mind, it’s crucial to fully document and review any organizational changes created by the COVID-19 pandemic. These changes should be reviewed to ensure they adequately consider the needs of your workforce and are compliant with employment law.

Social Movements

Several social movements have led to an increase in EPL claims in recent years, including the #MeToo movement and the Black Lives Matter movement.

The #MeToo movement—which is an anti-sexual harassment campaign that was originally founded in 2006 and has gained significant social media attention since 2017—largely contributed to a 50% rise in sexual harassment lawsuits against employers over the past few years, according to the U.S. Equal Employment Opportunity Commission (EEOC). This movement emphasizes how important it is for employers to implement effective sexual harassment prevention measures (e.g., a zero-tolerance policy and a sexual harassment awareness training program), reporting methods and response protocols.

The Black Lives Matter movement—which is a racial justice campaign that was originally founded in 2013 and resurged in 2020 in the form of nationwide protests—has the potential to become a driving factor in race-related workplace discrimination and harassment lawsuits. This movement makes it increasingly vital for your organization to take steps to promote diversity, acceptance and inclusion in the workplace, as well as take any accusations or reports of racism seriously.

LGBTQ+ Protections

Although the EEOC had previously released guidance stating that workplace discrimination and harassment based on sexual orientation, gender identity and gender expression violated Title VII of the Civil Rights Act of 1964, the U.S. Supreme Court just recently confirmed in 2020 that Title VII protects gay and transgender employees from such treatment. While this is a relatively new development, the Supreme Court’s decision highlights the need for your organization to ensure all LGBTQ+ employees feel properly supported in the workplace.

Age Discrimination

According to the U.S. Bureau of Labor Statistics, the share of employees over the age of 55 in the labor force is expected to rise to nearly 25% by 2024 (up from 13% in 2001). This demographic shift makes it increasingly important for employers to take steps to minimize the potential for age discrimination issues within the workplace. After all, the Age Discrimination in Employment Act (ADEA) forbids age discrimination against employees and job applicants aged 40 and over.

Despite the ADEA; however, a recent Hiscox study found that 21% of U.S. employees have reported experiencing workplace discrimination based on their age. Such discrimination can lead to poor staff morale, a tarnished organizational reputation and an increase in EPL claims. With this in mind, it’s important to review your organization’s employment practices to ensure you are fostering a workplace culture that rejects ageism.

Wage, Leave and Salary History

As wage and hour laws continue to change across the country, it’s critical that your organization regularly reviews state-specific legislation related to minimum wage, employee classifications (e.g., hourly or salaried), overtime pay, sick leave and other paid time off. A failure to provide your staff with adequate wages or paid leave could lead to various EPL claims.

Employers’ ability to receive their employees’ prior salary history has also become a rising concern. In fact, in some states, recent legislation now prohibits employers from requesting or requiring salary history from a job applicant as a condition of being interviewed, hired or even considered for a position. In light of these changes, it’s best to speak with legal counsel for state-specific employee wage, leave and salary history guidance.

Marijuana Legalization

Following the 2020 election results, medical marijuana is now legal in 36 states and recreational marijuana is now legal in 15 states. As marijuana legalization becomes increasingly commonplace across the country, it’s crucial for your organization to review any state-specific legislation and adjust workplace policies and procedures accordingly.

Specifically, some states have enacted legislation that restricts an employers’ ability to conduct drug tests for marijuana. Further, several state court cases have ruled in favor of the employee in recent employment lawsuits related to marijuana usage. This includes a case in which a disabled employee sued their employer for alleged workplace discrimination due to medical marijuana usage, as well as a case in which an employee sued their employer for alleged wrongful termination due to a positive drug test for marijuana.

That being said, your organization may need to reconsider or revise procedures related to conducting workplace drug tests for marijuana or basing employment decisions on an employee’s marijuana usage, as these practices could potentially contribute to EPL claims. Be sure to consult legal counsel for state-specific compliance guidance on this topic.

We’re Here to Help

You don’t have to respond to this changing risk landscape alone. We’re here to help you navigate these EPL market trends with ease. For additional coverage guidance and solutions, contact Amelia Bernstein, Senior Director of Specialty Lines at Sentinel Risk Advisors.

Amelia Bernstein’s legal background allows her to provide clients with complex needs with specialty lines of coverage. As the Senior Director of Specialty Lines and a Partner in the firm, Amelia oversees a broad range of accounts, including all of Sentinel’s professional, executive and cyber liability insurance clients. She has a proven background of providing clients with risk management solutions they were once told were impossible to achieve.

Message from 2020-21 NCMGMA President Amanda McKinney

General Information | Schedule of Events | Accommodations | Registration

Message from the President

I want to take a moment to personally thank our NCMGMA members. Most of us have felt the effects as our state’s healthcare industry has struggled through this pandemic, and I know some practices, companies, and managers are still facing enormous challenges as we continue to push forward. If there is a positive that has come from this most challenging season, it is that our North Carolina healthcare community is unquestionably strong.

As an association, NCMGMA has worked diligently to continue to keep up the support and resources needed through various channels, as we were unable to meet in person. Through the listserv, state-hosted webinars, surveys, advocacy-efforts, and locally hosted educational events and opportunities, we have done a phenomenal job remaining relevant to practices and our industry partners through this pandemic.

Today, many of us can see the light at the end of the COVID tunnel. With an extraordinary effort towards vaccinations in our local communities and across the state, we have begun to cautiously evaluate opportunities for engagement beyond our virtual learning avenues. Our community has offered so much to many of us this year via the wonder of technology, but I know we are eager to have sidebar chats and meet new people outside of the confines of a small box on our laptop screens.

I am proud to say NCMGMA will be meeting, in-person, this May for our Annual Conference, one of the first healthcare associations in NC to do so. I am grateful to our staff, committee, and industry partners for the support and commitment to ensuring the safety of our members. For many of us, attending an in-person meeting will be incredibly helpful to our work within the healthcare domain. Our continued focus on NCMGMA’s main pillars of networking, education and advocacy is critical.

For those of you who are able and willing, I encourage you to make the investment of time and resources to attend this meeting. The content is strong, the location is fabulous, and I am comforted by the commitment of so many to our safety. For those who simply cannot make it in May, we understand and are hoping to welcome you this October in Asheville for our Fall Conference.

I am looking forward to seeing many of you in just a few weeks in Myrtle Beach. I appreciate our NCMGMA community members who have already stepped forward to attend and look forward to celebrating the resilience and success of our industry together!

Amanda McKinney, MBA
NCMGMA 2020-2021 President

Advocacy Committee COVID-19 Update with Dr. Christopher Ohl

Advocacy Committee COVID-19 Update
Video interview with Dr. Christopher Ohl

The NCMGMA Advocacy Committee recently hosted a video conversation with Dr. Christopher Ohl of Wake Forest Baptist Health. Melissa White, NCMGMA Advocacy Committee Co-chair, sat down with Dr. Ohl to discuss all things COVID-19 within North Carolina. Please click on the button to hear what Dr. Ohl had to say.

2021 Advocacy Days

NCMGMA is planning to meet in-person June 15th for our annual Advocacy Days in Raleigh. Watch your email and the NCMGMA website for updates coming soon.