NCMGMA Greenville Roadshow is January 18, 2018

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Make plans to join us in Greenville today

January 18, 2018
Holiday Inn Greenville
203 SW Greenville Blvd.
Greenville, NC 27834

NCMGMA is hitting the road and coming your way! Join us in Greenville on January 18th for a day filled with great educational content supplied by V2V Consulting and Sean Keyser with Novant Health as well as great networking opportunities with other members and NCMGMA Alliance Exhibitors. Registration includes continental breakfast and lunch. Register additional employees with the same company for just $75.00 each!

Schedule of Events

8:30am – 9:00am
Attendee Registration
9:00am – 10:00am
Exhibitor Move In
9:00am – 10:15am

General Session I
Care Squared
• Nancy Babbitt and Deb Wiggs, V2V

10:15am – 10:45am
Break with Exhibitors
10:45am – 11:45am

Breakout Sessions
101 — Administrator Track: Clinical Administrator Sandwich
• Nancy Babbitt, V2V

102 — Front Office Track: People Watching and Storytelling
• Sean L. Keyser
Corporate Vice President Patient Experience (a.k.a. “Experience Geek”)
Novant Health

11:45am – 1:00pm
Lunch with Exhibitors
1:00pm – 2:00pm

Breakout Sessions
201 — Administrator Track: From Hospitality to Humanity: Are we using the wrong lens?
• Sean L. Keyser
Corporate Vice President Patient Experience (a.k.a. “Experience Geek”)
Novant Health

202 — Front Office Track – The Platinum Rule: Diversity in the Medical Practice
• Deb Wiggs, V2V

1:00pm – 3:00pm
Exhibitor Breakdown
2:00pm – 3:00pm

General Session II
The Humanity of Consumerism: Hard Knocks and Infinite Wisdom in the Human Experience
• Sean L. Keyser
Corporate Vice President Patient Experience (a.k.a. “Experience Geek”)
Novant Health

3:00pm – 3:30pm
Closing Discussions & Exhibitor Giveaways

Roadshow Speakers

rsg17-sk151aSean L. Keyser
Corporate Vice President Patient Experience
(a.k.a. “Experience Geek”)
Novant Health
Sean provides administrative direction for patient experience strategies for Novant Health system based in Winston Salem, NC. Prior to joining Novant, Sean served as Vice President of Hospital Operations for Healthcare Management Directions, Inc., Nashville, TN. Sean provided administrative support and direction to HMD’s Smart HospitalsTM by supporting clinical, financial, governance, and service elements from initial start-up through on-going operations.

rsg17-nb151aNancy Babbitt, FACMPE
Founder
V2V Management Solutions
Practice transformationist Nancy Babbitt has far-reaching expertise in medical practice operations, governance and technology. She co-authored Go-Live: Smart Strategies from the Davies Award-Winning EHR implementation. Nancy’s engaging presentations help attendees learn how to stay nimble and adapt to change in the competitive world of medical services delivery. Nancy is a Fellow and Board Certified by the American College of Medical Practice Executives and Past Board Chair of MGMA-ACMPE National Board of Directors.

rsg17-dw151aDeb Wiggs, FACMPE
Founder
V2V Management Solutions
Deb has been transforming medical care delivery since her career began. She’s established rural health clinics, grown multi-specialty physician practices and facilitated countless strategy sessions that have helped clients achieve a sustainable competitive advantage. Deb’s great love is to pass this knowledge along via public speaking with humor, practical reality and a commitment to provide resources that transform how care is delivered. As a past board chair of MGMA, she understands the complexity of the healthcare system and knows how to work in it without making it more complicated. Her strengths lie in strategic planning, governance, and leadership coaching.

Hotel Information

NCMGMA’s Headquarters Hotel is the Holiday Inn. The NCMGMA room block discounted rate is $109 per night.  To check on room availability, please contact the hotel directly by dialing 877-271-2616. The room block cut off is December 25, 2017.

Discounts

Additional Staff and Student Discount
We are making it affordable for students to attend this event as well additional staff from your practice! Consider bringing your front manager/lead to attend their own specific tracks during the breakout sessions. Bring one or more additional staff from your practice and save $50 on each of their registrations.

Registration

Roadshow registrations include all educational events, access to exhibitors and lunch. Click here to visit the NCMGMA website and see the complete list of Roadshow registration fees!

Click here to register

Questions

If you have any questions about the Greenville Roadshow, please email the NCMGMA offices at info@ncmgm.org.

Save the Date for our 2018 Conferences

Preparations are already in full swing for our 2018 NCMGMA conference events.  We are bringing back the Fall Conference and the 2018 Annual Conference will be held at a brand new location for NCMGMA: Cherokee, NC!

Mark your calendar for these exciting events and watch for more details, including registration, coming soon!

  • 2018 NCMGMA Annual Conference
    May 9-12, 2018
    Harrah’s Cherokee
    Cherokee, NC
  • 2018 Fall Conference
    October 17-19, 2018
    Charleston Marriott
    Charleston, SC

Watch for details coming soon.  If you have any questions about any of our NCMGMA events, please contact us at info@ncmgm.org.

NCMGMA-NCMSF December 12th Webinar: 15 Ways to Grow Your Medical Practice in Every Economy

NCMGMA-NCMS Webinar Series

NCMGMA-NCMSF December Lunch & Learn Webinar
15 Ways to Grow Your Medical Practice in Every Economy

December 12, 2017 | 12:00 PM – 1:00 PM
Sponsored by Medical Mutual

Program

This fast paced and humorous program discusses how to strategically plan and improve business, develop a successful marketing plan, effectively use available networks, improve focus, save time, and ultimately, increase profits.

Speaker

Mary Kelly, Ph.D., CSP
Commander, US Navy (ret)
CEO, Productive Leaders
Mary Kelly, CSP, earned a PhD in Economics and has published 11 books that are used in 9 countries. Ranked the 14th Most Influential Economist in the world, Mary would like to be as funny as her dogs think she is.

A graduate of the US Naval Academy, Mary spent 25 years on active duty in the Navy, leading teams in multi-cultural environments, and retiring as a commander. She taught at both the US Naval Academy and the US Air Force Academy.

Mary’s audiences love her energy. State Farm just scored her a 10 out of 10. Mary’s down-to-earth approach helps us work together and live together with humor and understanding.

Registration

This webinar is complimentary for NCMGMA members and $50 for non-members. Space is limited so make sure to register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions.

Click here to register

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions or more information please contact the NCMGMA offices at info@ncmgm.org.

November 21 NCMGMA-NCMSF Webinar: Happiness, Work-Life Balance, and the Everyday Practice of Medicine

NCMGMA-NCMS Webinar Series

Happiness, Work-Life Balance, and the Everyday Practice of Medicine
November 21, 2017 | 12:00 PM – 1:00 PM

Clark Gaither, MD, and Medical Director at NCPHP, who has extensive personal and clinical experience within the areas of addiction and recovery earning him the title of “Dr. Burnout,” will present the symptoms to job related burnout and the steps towards happiness in achieving a work-life balance.

Speaker

Clark Gaither, MD, FAAFP
Medical Director
North Carolina Physicians Health Plan
Dr. Clark Gaither is the Medical Director for the North Carolina Physicians Health Plan (NCPHP). At NCPHP, he has served as a physician monitor for program participants since 2000, volunteered as a member of the Compliance Committee, and served on the Board of Directors, including two consecutive years as the Board Chairman.

Dr. Gaither completed his Bachelor of Science in Biology from Lenoir-Rhyne College and later earned his Master of Biology at East Carolina University. He graduated from ECU School of Medicine in 1989. Dr. Gaither became a Fellow of the American Academy of Family Physicians in 2010.

In addition to practicing as a family physician for 27 years, he has gained an additional area of expertise in job related burnout. His primary focus is to help transform the lives of individuals who feel they are burned out by retooling their mindset for success and unleashing their creative potential.

Registration

This webinar is complimentary but space is limited so make sure to register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions.Click here to register

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions or more information please contact the NC Medical Society offices at ncmsfoundation@ncmedsoc.org.

Postponed Greenville Roadshow Rescheduled for January 18, 2018

2018 NCMGMA Greenville Roadshow

January 18, 2018
Holiday Inn Greenville
203 SW Greenville Blvd.
Greenville, NC 27834

NCMGMA is hitting the road and coming your way! Join us in Greenville on January 18th for a day filled with great educational content supplied by V2V Management Solutions and Sean Keyser with Novant Health, as well as great networking opportunities with other members and NCMGMA Alliance Exhibitors. Registration includes continental breakfast and lunch. Register additional employees with the same company for just $75.00 each.

Schedule of Events

Time Event
8:30 am – 9:00 am Registration
9:00 am – 10:00 am Exhibitor Move In 
9:00 am – 10:15 am General Session 1
Care Squared
Presented by Nancy Babbitt and Deb Wiggs
V2V Management Solutions
10:15 am – 10:45 am Break with Exhibitors
10:45 am – 11:45 am Breakout Sessions

  • Breakout 101
    Administrators:
    Clinical Administrator Sandwich
    Presented by Nancy Babbitt
    V2V Management Solutions
  • Breakout 102
    Front Office:
    People Watching and Storytelling

    Presented by Sean L. Keyser
    Corporate Vice President Patient Experience
    (a.k.a. “Experience Geek”)
    Novant Health
 11:45 am – 1:00 pm Lunch with Exhibitors
 12:45 pm Exhibitor Give-away
 1:00 pm – 3:00 pm Exhibitor Breakdown
 1:00 pm – 2:00 pm Breakout Sessions

  • Breakout 201
    Administrators:
    From Hospitality to Humanity:
    Are we using the wrong lens? 

    Presented by Sean L. Keyser
    Corporate Vice President Patient Experience
    (a.k.a. “Experience Geek”)
    Novant Health
  • Breakout 202
    Front Office:
    The Platinum Rule:
    Diversity in the Medical Practice

    Presented by Deb Wiggs
    V2V Management Solutions
 2:00 pm – 3:00 pm General Session 2
The Humanity of Consumerism:
Hard Knocks and Infinite Wisdom
in the Human Experience

Presented by Sean L. Keyser
Corporate Vice President Patient Experience
(a.k.a. “Experience Geek”)
Novant Health

Speakers

rsg17-sk151aSean L. Keyser
Corporate Vice President Patient Experience
(a.k.a. “Experience Geek”)
Novant Health
Sean provides administrative direction for patient experience strategies for Novant Health system based in Winston Salem, NC. Prior to joining Novant, Sean served as Vice President of Hospital Operations for Healthcare Management Directions, Inc., Nashville, TN. Sean provided administrative support and direction to HMD’s Smart HospitalsTM by supporting clinical, financial, governance, and service elements from initial start-up through ongoing operations.

rsg17-nb151aNancy Babbit, FACMPE
Founder
V2V Management Solutions
Practice transformationist Nancy Babbitt has far-reaching expertise in medical practice operations, governance, and technology. She co-authored Go-Live: Smart Strategies from the Davies Award-Winning EHR implementation. Nancy’s engaging presentations help attendees learn how to stay nimble and adapt to change in the competitive world of medical services delivery. Nancy is a Fellow and Board Certified by the American College of Medical Practice Executives and Past Board Chair of MGMA-ACMPE National Board of Directors

rsg17-dw151aDeb Wiggs, FACMPE
Founder
V2V Management Solutions
Deb has been transforming medical care delivery since her career began. She’s established rural health clinics, grown multi-specialty physician practices, and facilitated countless strategy sessions that have helped clients achieve a sustainable competitive advantage. Deb’s great love is to pass this knowledge along via public speaking with humor, practical reality, and a commitment to provide resources that transform how care is delivered. As a past board chair of MGMA, she understands the complexity of the healthcare system and knows how to work in it without making it more complicated. Her strengths lie in strategic planning, governance, and leadership coaching.

Registration Fees

The cost to attend the Greenville Roadshow is $125 for members, $175 for non-members and $75 for additional company staff. Early registration ends January 10th. After January 10th, the cost of registration increases by $25. The cost for students, before and after the early registration cutoff, is $35.

Hotel Information

NCMGMA’s Headquarter Hotel is the Holiday Inn. To check on room availability, please contact the hotel directly by dialing 877-271-2616.

Location and Directions

The Greenville Roadshow will be held at the Holiday Inn Greenville, located at 203 Southwest Greenville Boulevard, Greenville, NC 27834. For a map and directions, please follow this link.

NCMGMA Suit-Casing Policy

Any individual who is observed to be soliciting business in the aisles or other public spaces, in another company’s booth, or in violation of any portion of the Exhibition Policy, will be asked to leave immediately. Suit-casing may also take the form of commercial activity conducted from a hotel guest room or hospitality suite; a restaurant, club, or any other public place of assembly. For the purposes of this policy, suit-casing violations may occur at venues other than the exhibition floor and at other events. NCMGMA must be informed of any hospitality suites, and expressed consent must be received prior to the event.

Questions

If you have any questions, please contact the NCMGMA offices at info@ncmgm.org or phone at 704-365-0565.

October 17 NCMGMA-NCMSF Webinar: Legislative Update

NCMGMA-NCMS Webinar Series

October NCMGMA-NCMSF Webinar
Legislative Update

October 17, 2017 | 12:00 PM – 1:00 PM

Program

Spend one hour with Chip Baggett, JD, Senior Vice President and Associate General Counsel at the North Carolina Medical Society as he reviews the legislative developments in 2017 and the impact on the profession of medicine and the care of patients. Chip will discuss key legislation passed in this year’s sessions (STOP Act) and pending legislation in the General Assembly of North Carolina (SB629 and HB36) and at the federal level (CHIP and ACA Repeal and Replace), which would impact our state.

Speaker

Chip Baggett, JD
Senior Vice President and Associate General Counsel
North Carolina Medical Society
Chip has worked for the North Carolina Medical Society since the spring of 2007, and was recently promoted to Senior Vice President and Associate General Counsel. Attorney Baggett is now responsible for state level advocacy efforts as well as communications and advancement for the NCMS and the NCMS Foundation. Chip has a long history in organizational advancement and advocacy. He has led successful corporate and non-profit annual fund campaigns following training at the Indiana School of Fundraising. A graduate of the evening program at the NC Central University School of Law, Chip passed the NC Bar exam in 2016.

Registration

This webinar is complimentary but space is limited so make sure to register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions.

Click here to register

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.

Questions

For questions or more information please contact the NC Medical Society offices at ncmsfoundation@ncmedsoc.org.

NCMGMA October 13th Greenville Roadshow Postponed

The Greenville Roadshow, originally scheduled for Friday, October 13, 2017 at the Holiday Inn in Greenville, NC, has been postponed. This event has been rescheduled for January 18, 2018.  Watch for updated information and registration coming soon.

For anyone who is currently registered for this event, we will keep your registration and transfer this to the new date. If the new date does not work with your schedule, there will be an opportunity to request a full refund.

Questions
If you have any questions please contact the NCMGMA offices at 800-753-MGMA (6462) or email us at info@ncmgm.org.