NCMGMA-NCMSF September 18th Webinar: Understanding Student Loan Debt

September NCMGMA-NCMSF Webinar:
Understanding Student Loan Debt

Tuesday, September 18, 2018
12:00 PM – 1:00 PM

Wondering how you can get your student debt under control? In this complimentary webinar, speaker Alex Macielak from Laurel Road will help you gain a greater understanding of federal repayment options, including loan forgiveness and refinancing.


Alex Macielak manages business development and partnerships for Laurel Road, an FDIC-insured bank offering student loan refinancing, mortgages and personal loans. He has over seven years of experience in the student loan industry and has helped thousands of physician borrowers determine their optimal repayment strategy. He has a degree in Economics and Finance from Bentley University.


This webinar is complimentary but space is limited! After you register, you will receive an emailed confirmation with webinar and phone-in instructions.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.


For questions or more information please contact the NC Medical Society offices at


Hurricane Florence Preparedness

Dear Colleagues,

Hurricane Florence will make landfall later this week, bringing potential flooding and power outages across the region. Our top priority is the health and safety of you and your patients. We have information and resources available for patients before, during, and after the storm. We are asking for your assistance in spreading this information. In addition, we are continuing to work with CMS and other partners on other flexibilities that will help during the storm and after. More information and updates will be forthcoming.

Tips for patients and providers:

  • Follow mandatory evacuation orders and evacuation routes. This will be a dangerous storm. Do not ride it out.
  • Never drive through standing water – turn around, don’t drown!
  • Don’t use gas-powered generators/burners inside your house.
  • Stock up and have ready emergency kits, take care of pets, check in with neighbors.
  • Make sure you have your medicines and fill your prescriptions before the storm hits. Many insurers are allowing early refills to make it easier.
  • People that rely on electricity-dependent medical devices should notify their local Department of Social Services as soon as possible. This will help authorities prioritize services during a power outage. Local DSS contact information can be found here:

Important information for people in the Medicaid program:

  • Medicaid will cover a physician/clinician visit for beneficiaries who are evacuated, including those evacuated out-of-state.
  • Medicaid will cover early prescription refills by a Medicaid pharmacist. Beneficiaries are encouraged to refill their prescriptions before the storm

Important information for people in the Food and Nutrition Service program:

  • Electronic Benefits Transfer (EBT) cards can be used at any authorized retailer, even if they are in a different state.
  • Current Food and Nutrition Services households (people receiving SNAP benefits) that have a food loss may request replacement benefits through their county DSS.
  • Lost/Damaged EBT cards can be replaced by calling the EBT Call Center at 1-888-622-7328.

Other Resources:

  • Call 211 for non-emergency needs.
  • Download the ReadyNC app to a smartphone – provides details on how to prepare an emergency kit, where shelters are open, and other essential information. ReadyNC also may be accessed at
  • Look out for NC Emergency Management’s latest updates at

Stay safe,


Elizabeth Cuervo Tilson, MD, MPH
State Health Director
Chief Medical Officer
Office of the Secretary
NC Department of Health and Human Services

Office: 919-855-4800
Fax: 919-715-4645

Raleigh-Durham Multi-Payer Provider Expo Moved to October 4th

Raleigh-Durham Multi-Payer Provider Expo

October 4, 2018
The Solution Center
1101 Slater Road, Suite 200
Durham, NC 27703

Mark your calendars and make plans to attend the Raleigh-Durham Multi-Payer Provider Expo sponsored by Blue Cross Blue Shield of North Carolina, United Healthcare and MedCost.  Registration is open so sign up today.

Note: this expo was originally scheduled for September 13th but moved to October 4th due to the potential threat of Hurricane Florence.

Schedule of Events

8:00 AM – 1:00 PM — Exhibit Hall Open
9:00 AM – 10:00 AM — Helping Providers Succeed in Value Based Care
10:00 AM – 11:00 AM — Design Thinking and the Millennial Patient


Follow this link for a printable registration form. Please fax completed registration form to (855) 754-3681 by Friday, September 28, 2018.

NCMGMA-NCMSF August 28th Webinar: Team Building and Leadership


Lunch & Learn Webinar:
Team Building and Leadership

Tuesday, August 28, 2018
12:00 PM – 1:00 PM

Working in teams has been shown to improve organizational effectiveness and increase employee engagement and motivation. But what makes a team successful and how do you, as a leader, build those teams? In health care, a good team means all members understand, believe in and work towards the shared purpose of caring and working for patients, whether as a clinician or non-clinician. Because strong teams do not develop and evolve by themselves, leadership is crucial to their success.

In this webinar we will talk about some core team characteristics and how all teams move through different stages of development. Teams are at their most productive where there is openness and trust, with members working to their own strengths. But how do they get there?


Dag150Kristina Natt och Dag, PhD, MA
Kristina Natt och Dag has a PhD in Educational Research and Policy Analysis from North Carolina State University. A native Swede, she has a Master in Human Rights from Lund’s University in Lund, Sweden. She has been working in the field of training and organizational development in the corporate as well as the non-profit sector for the past two decades. She has served as an Adjunct Assistant Professor at the George Washington University and has been affiliated with the Executive Education at Poole School of Management at North Carolina State University. She is a scholar-practitioner member of the Academy of Human Resource Development (AHRD) and is also Chair of the Leadership SIG.

Mattson150Gerri L. Mattson, MD, FAAP, MSPH
Dr. Mattson has almost ten years of experience with using data, systems and policy approaches in North Carolina in collaboration with multiple key state and non-profit health care agencies and individuals to optimize women’s and children’s physical, mental and social well-being.

Currently she works in the North Carolina Title V agency within the North Carolina Division of Public Health to provide medical consultation, public health guidance and leadership. Dr. Mattson has worked to build valuable linkages among public health staff with multiple women’s and children’s health champions across the state. She has also assisted with program and policy development, implementation, and evaluation of multiple statewide, regional and local public health efforts, programs, and data for the Children and Youth Branch and in the Women’s and Children’s Health Section.

Dr. Mattson has completed a pediatric internship and residency and an MSPH in Maternal and Child Health at the University of North Carolina. She has over fifteen years of experience in practicing pediatrics in a variety of culturally diverse health care settings that serve our most vulnerable and disadvantaged populations as well as serving in the US Public Health Service as a member of the active and the inactive reserve. Dr. Mattson continues to practice part time in a public health department.


This webinar is complimentary but you must be registered to attend. Space is limited so register early!  To register today, follow this link:

After you register, you will receive an emailed confirmation with webinar and phone-in instructions.


If you have any questions, please contact the North Carolina Medical Society Foundation at (919) 833-3836.

Meet the Expert at the Fall Conference


Meet the Expert at the Fall Conference
Sponsored by Medical Mutual


Dee Brown

Our Fall Conference “Meet the Expert” event is sponsored by Medical Mutual and open to all NCMGMA conference attendees! Sign up and reserve a spot today for confidential HR guidance.

Our “Meet the Expert” Dee Brown is the HR Advisor for the HR Experts program and will be at the conference to provide immediate, one-on-one answers to your HR questions. From basic regulatory matters to practical solutions for complex problems.

Dee can assist you with any HR issue including:

  • Wage & Hour
  • Terminations
  • EEO / Discrimination
  • Harassment
  • Pay Practices
  • Policies / Employee Handbook
  • Employee Relations
  • Supervisory Practices
  • Performance Management
  • Talent Management
  • Talent Acquisition
  • Workplace / Culture
  • HR Structure
  • Leadership Development

This special opportunity is open to all registrants, regardless of their malpractice affiliation. To sign up please email Melissa Klingberg at

Thursday Keynote Presentations

berrett300aBritt Berrett, PhD, FACHE
Program Director / Clinical Faculty
Univ. of Texas Dallas Jindal School of Management
SESSION: Patients Come Second: Leading Change
by Changing Parts I and II

Britt Berrett currently serves as the Program Director of Healthcare Management in the Jindal School of Management at the University of Texas at Dallas. His depth and breadth of professional and academic experience provides a tremendous foundation in the preparation for the next generation of healthcare leaders.

He is an Executive Coach with MEDI and has more than 25 years of experience as a hospital president and CEO. In 2013, Dr. Berrett co-authored a New York Times Best Selling book on leadership in healthcare entitled, “Patients Come Second – Leading Change by Changing How You Lead.”

cohen300aMandy Cohen, MD, MPH
NC Dept. of Health and Human Services
SESSION: An In-depth Interview with Dr. Mandy Cohen
by Matt Hanis of the Business of Healthcare

Since being appointed as Secretary of the N.C. Department of Health and Human Services in January 2017, Mandy Cohen, MD, MPH, and her team have worked tirelessly to improve the health safety and well-being of North Carolinians. DHHS is a cabinet-level agency with approximately 16,000 employees and an annual budget of $20 billion. Among her top priorities are combating the opioid crisis, building a strong, efficient Medicaid program, and improving early childhood education.

A graduate of Cornell University, she received her medical degree from Yale School of Medicine, a Master’s in Public Health from the Harvard School of Public Health and trained in Internal Medicine at Massachusetts General Hospital.

hanis300aMatthew Hanis
Executive Producer and Host
Business of Healthcare
SESSION: An In-depth Interview with Dr. Mandy Cohen
by Matthew Hanis of the Business of Healthcare

Matthew Hanis is the Business of Healthcare Executive Producer and Host. He helps a wide range of healthcare organizations commercialize new solutions. Hanis has held executive leadership roles with Mercy, a St. Louis Based $5 billion health system, Advanced Practice Strategies, an Ascension Ventures portfolio company, and the Healthcare Business of Thomson Reuters, now Truven Health Analytics.


Registration is open for the 2018 Fall Conference in Charleston so sign up today. Click on the links below to access our online and print registration forms. For complete details on registration costs, follow this link. Early registration discounts end September 24th.


All events for the Annual Conference are scheduled at the Marriott Charleston located at 170 Lockwood Blvd. in Charleston, SC. We are pleased to offer our attendees the discounted group rate is $174 per night (plus 14% tax + $2.24 destination fee). Hotel reservations can be made online by clicking here.

About the Marriott
Experience true southern hospitality and modern accommodations at its finest at the Charleston Marriott. Our location overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market, local area beaches, The Citadel, and of course, great dining and entertainment. Our downtown Charleston hotel offers luxurious hotel amenities including high-speed wireless internet, shuttle service to the historic district, state of the art business and fitness centers.

Practice of the Year Award
Submit Your Nomination Today

First Citizens Bank LogoThe North Carolina Medical Group Management Association (NCMGMA) is proud to partner with First Citizens Bank to present the 6th Annual Practice of the Year Award, to be presented on the evening of Thursday, October 18th at the NCMGMA Fall Conference in Charleston.

About the Award
This award recognizes a medical group practice that has made a significant contribution to their community, patients and/or staff through volunteer work, indigent clinics, fundraisers, staff wellness programs, community clean ups, community screenings and education (internal & external), etc.

Submit Your Nomination Today
Follow this link for complete Practice of the Year award nominations information, including the award nominations form. The deadline to submit nominations is Friday, August 31st.


Follow the links above for more information and for registration. If you have any questions, please contact the NCMGMA offices at

The Next Tennessee ACMPE Study Group Begins the Week of July 30th

Attention ALL ACMPE Nominees!
Need help studying? You are not alone.

Tennessee ACMPE Study Group

The Tennessee ACMPE Study Group begins the week of July 30th and there’s still time to be a part of this great ACMPE Certification prep resource! The Tennessee ACMPE Study Group is a self-paced online study group through the MGMA Member Community. It’s open to anyone studying for the MGMA Board Certification Exams.

To sign up today:

  • Log in to and click “My Dashboard”
  • Click “My Networks”
  • Click “My Communities – All Communities”
  • Search for “Tennessee ACMPE Study Group”
  • Click “Join”

Here’s the schedule the study group will follow:

  • Week of July 30 – Operations Management
  • Week of August 6 – Financial Management
  • Week of August 13 – Human Resources Management
  • Week of August 20 – Organizational Governance
  • Week of August 27 – Patient Centered Care
  • Week of September 3 – Risk and Compliance Management and Review

Special note: The criteria for board certification are changing. Starting January 1, 2019, a bachelor’s degree or 120 college credit hours will be required to qualify as an applicant for ACMPE Certification, along with two years in a healthcare management position with six months in a supervisory role.

About the Examinations

To become board certified through the ACMPE, members must meet the qualifications, apply and complete two exams. Examinations may be completed once an applicant has been accepted into the program.

Exam Dates

  • Sept. 8-22, 2018 (Registration: July 23-Aug. 7, 2018)
  • Dec. 1-15, 2018 (Registration: Oct. 22-Nov. 6, 2018)

The exams can be taken during the same exam cycle or separately, but you must register for each exam individually. These exams can be completed in the order that works for you.

Testing Formats Include

  • Multiple choice: A 175-item test taken within three hours and 15 minutes. This exam assesses your knowledge of group practice management principles and practices as described in the Body of Knowledge for Medical Practice Management. Registration fee: $165 
  • Scenario: A two-hour test with 90 items of multi-select, multiple choice, short answer, or drag and drop questions pertaining to 18-25 practice administration scenarios. This exam assesses in-depth knowledge of medical practice management principles and issues, problem-solving and decision-making skills. Registration fee: $165 


If you have any questions, please contact your North Carolina ACMPE Forum Rep, Michelle Wallace Torak, at or call MGMA toll-free at 877.275-6462, ext. 1888.

July 17th Webinar Presentation and Video Available to Members

Thank you to everyone who participated in our July 17th Lunch and Learn webinar, sponsored by Medical Mutual.  Patti Bartis, partner with the law firm Parker Poe Adams & Bernstein, provided an informative presentation on “Sexual Harassment in the Workplace.”

If you missed the webinar or would like to revisit the information presented, please visit the NCMGMA website at and click on the red “Member Login” button on the home page.  Once you are logged in, click on the “Members” menu item at the top of the page, and this will take you to the “Member Center.”  Once on the Member Center page, scroll down the page and the PowerPoint presentation (PDF) and MP4 video from the July 17th webinar will be the first items under the “NCMGMA Webinars” header.

If you have any difficulties accessing the files or logging into the members-only part of the website, please contact the NCMGMA offices at