Register Today for the 2018 NCMGMA Annual Conference in Cherokee


2018 NCMGMA Annual Conference

May 9-11, 2018
Harrah’s Cherokee | Cherokee, NC

NCMGMA is heading up to the mountains for our 2018 Annual Conference. Scheduled for May 9-11, we will be at a brand-new location for us this year: Harrah’s Cherokee in Cherokee, NC. Start making your plans now to join us for this exciting healthcare industry event: registration is now open!

Along with presenting a well-rounded program of healthcare leadership essentials, NCMGMA is bringing in two heavy-hitters as General Session speakers: Deborah Walker Keegan and Tracy Spears. Both speakers are nationally known for delivering high-impact sessions with ready-to-use leadership enhancement tools.

Annual Conference General Sessions

We’ve brought in two nationally-known experts – Deborah Walker Keegan of Medical Practice Dimensions and Woodcock & Walker Consulting, and Tracy Spears of Exceptional Leaders Lab – plus we’ve gathered an array of practice management specialists and industry veterans, all to provided our attendees with some of the best healthcare leadership information available.

Annual Conference General Sessions Include:

  • Revenue Cycle Management
    Wednesday, May 9th | 4:00 PM – 5:00 PM
    Deborah Walker Keegan, Medical Practice Dimensions and Woodcock & Walker Consulting
  • Why People Do What They Do: Enhancing Interoffice Communication
    Thursday, May 10th | 8:00 AM – 9:30 AM
    Tracy Spears, Exceptional Leaders Lab
  • Tips, Hints and Tricks to Selecting your Vendors
    Thursday, May 10th | 10:30 AM – 11:30 AM
    Representatives from Parker Poe and NCHA Strategic Partners
  • Washington Update
    Friday, May 11th | 10:15 AM – 11:30 AM
    Mollie Gelburd, MGMA Washington

Annual Conference Breakout Sessions

You can’t lose with the breakout sessions we have lined up for the Annual Conference. From heatlhcare practice IT to Patient Access to Workers’ Compensation, you will walk away with ready-to-use tools to increase your practice’s odds for success!

Annual Conference Breakout Sessions Include:

  • 101 — Coach them Up or Coach Them Out: 5 Conversations Leaders Must Get Right
    Thursday, May 10th | 2:00 PM – 2:45 PM
    Tracy Spears, Exceptional Leaders Lab
  • 102 — Mastering the Patient Access Challenge
    Thursday, May 10th | 2:00 PM – 2:45 PM
    Deborah Walker Keegan, Medical Practice Dimensions and Woodcock & Walker Consulting
  • 201 — Managed Care Contract Panel Discussion: The Gamble of Contracting
    Thursday, May 10th | 3:45 PM – 5:00 PM
    Beacham Wray, Fran Sembert, Dickson Capps and Cam Cox, III (Moderator)
  • 202 — IHS Roundtable Discussion: Patient Satisfaction; Burnout for Managers, Staff and Providers; Communications and Other Hot Topics
    Thursday, May 10th | 3:45 PM – 5:00 PM
    Speaker/Moderator: Matthew Gee
  • 301 — Worker’s Compensation Updates
    Friday, May 11th | 8:30 AM – 9:45 AM
    Scarlett Gardner, Esq., State Worker’s Compensation Manager
  • 302 — Place the Maximum Bet on Your Practice’s IT Security
    Friday, May 11th | 8:30 AM – 9:45 AM
    Reda Chouffani, Biz Technologies

Attendee Registration

Annual Conference registration is now open. Follow this link for conference information – agenda, accommodations, fees, and more – or click on the links below to register today!


Follow the links above for more information and for registration. If you have any questions, please contact the NCMGMA offices at

Why Leaders Must Continue Growing

By Tracy Spears, Founder of Exceptional Leaders Lab (

ac18-ts200aYou can’t lead anyone if you aren’t committed to your own personal growth. How can you be trusted to help cultivate other people’s potential when you aren’t living up to your own? It’s one of the biggest reasons people ultimately fail at developing other people . . . their people simply outgrow them.

Most people are utilizing the phrase “fake it ‘til you make it.” Let me be clear . . . it’s okay to fake it for a while, provided you are also doing the work that will ensure you continue to grow in your role.

How can you be an amazing leader if you aren’t continuing to improve personally? If deep down you don’t feel deserving of success? I can’t tell you how many incredibly talented people I’ve met that have no idea how special they are. How does that happen? Was it something their parents said? A teacher that embarrassed them during class? A coach pushing too hard? A spouse? (or ex-spouse) A sibling? How can someone give all of their power to someone who is probably not even living up to their own potential?

People spend millions of dollars on books, seminars, psychologists, and life coaches, trying to “live their best life,” yet never really master it. Hey, just the fact that you want to “up your personal game” is a huge part of the battle, but what more can you be doing?

Have you ever met or spent time with someone that has made a commitment to grow or improve their life? Do they continue to be curious about new things? Do they seem to be living a BIGGER life than you? Don’t you love spending time with them?

Or maybe you were that person! You were on the right path, you had it figured out, and then one day . . . poof . . . the spark was gone. The energy that made you jump out of bed somehow disappeared. Perhaps someone you value threw a big bucket of water on the “fire” that was fueling you. Maybe you just jumped in a big pool and extinguished yourself by being complacent. Over time, you started to buy into what you believed were flaws about yourself. You accepted them as the “truth.”

Here are a few questions for you to consider:

  • Do you think you need to make some changes in your routines?
  • What do you think is holding your back?
  • What are you most passionate about?
  • What are your self-limiting beliefs?
  • What is the worst thing someone has ever said about you?
  • Is what they said true?
  • How does that statement play out in your life day to day?
  • Who is on your personal Board of Directors? (who is giving you counsel?)
  • What are you proactively doing to make your life BIGGER?

It would take days to answer these simple questions. Most people have never thought about their own self-limiting beliefs, the deep-down feelings of self-worth. After a lot of introspection, I can absolutely guarantee you people come to the conclusion that there are things they are unconsciously believing that aren’t even true.

I love the title of Byron Katie’s book, “Who Would You Be Without Your Story?” You don’t even have to read the book (but you should) to understand the point. What is your success story? What do you believe deep down in your gut you truly deserve? It’s important to know because it will define you at some point. It will drive you or sabotage you, and it’s totally your choice. Leading people effectively requires an in-depth understanding of your own self-limiting beliefs and a huge dose of personal awareness, neither of which is easy to ascertain.

Let this be the time that you finally do something about the old tapes playing in your head that have been holding you back. There are people depending on you . . . co-workers, spouses, bosses, children . . . and YOU.

Note: Tracy Spears is one of the keynote and breakout session speakers of the 2018 NCMGMA Annual Conference, scheduled for May 9-11 at Harrah’s Cherokee in Cherokee, NC.  To learn more about her sessions and the complete event details, follow this link.