Durham Regional Education Day Pre-Registration Closes Tuesday, 10/29

Join Us Friday in Durham for our Regional Education Day

Join us for Regional Education Day in Durham on Friday, November 1st. Experience this timely and engaging full-day of continuing education that includes:

• Two hours of active shooter training
• Instruction on developing effective leadership communication
• Proven tips on building relationships and attracting patients
• Exhibit hall filled with healthcare’s leading products and services.

Pre-registration ends Tuesday, October 29th so sign up today!  Click here for complete Durham event information.

Sessions and Speakers

Workplace Violence: Supervisors and Staff Response to an Active Shooter
Captain Terry Hairston, Defend and Protect, Inc.
Workplace violence can happen at any time. Now is the time to train yourself and your staff on how to respond to an active shooter. Join us as we cover safety knowledge, preventative measures, action plan development, and response training for your supervisors and staff.

 

Igniting Engagement: How to Get PSST in Times of Change
Scott Carbonara, The Leadership Therapist
The only unchanging part of healthcare today is the relentless, ongoing pace of change. Your true competitive advantage in a dynamically changing environment is a team of engaged employees, whose loyalty becomes contagious to patients and their families. It’s time to get PSST, that is, it’s time to get Personal, Strengths-based, Social, and Targeted with each employee to maximize engagement and performance! Learn how to inspire your team to want to give their best, through the practical and often fun principles in Scott’s book A Manager’s Guide to Employee Engagement.

Digital Storytelling: Sharing Your Story to Recruit New Patients Online
Stephen Fogg, Fogg Media
Join Stephen Fogg, the Healthcare Chief Marketing Officer of Fogg Media, as he presents “Digital Storytelling.” Stephen will share how physician practices can recruit new patients online by sharing their story and standing out in a crowded landscape! By the end of the session, participants will understand how to define their target audience, craft a message that resonates with said audience and how to reach them in a cost-effective way to increase overall engagement and recruit new patients online.

Regional Education Day Exhibitors

Here’s your chance to get one-on-one time with some of the healthcare industry’s leading product and service providers.  Our Durham exhibitors include:

Curi – a Medical Mutual Co.
Emtiro Health
HitsTech
LabCorp
MagMutual
MSOC Health
NCHA Strategic Partners
Ozone Waste Solutions
Prince Parker & Associates
Quidel
SCS – An A/R Management Firm
Stanley Benefit Services
Strategic Solutions of Virginia
SunTrust Bank
UnitedHealthcare

Attendee Registration

The cost to register is $150 for members, $200 for non-members and $50 for students. Additional staff can attend at a 10% discount per attendee. Follow the link below for online registration.  Pre-registration closes Tuesday, October 29th.

• Durham Regional Education Day Online Registration

Questions

Follow the links above for more information and for registration. If you have any questions or need additional information, please contact the NCMGMA offices at info@ncmgm.org.

Photos from the exhibit hall at Charlotte Regional Education Day.
View more Charlotte event photos here.

 

Join us for Regional Education Days in Charlotte and Durham

Join us for Regional Education Days in Charlotte on September 26th and Durham on November 1st. Attend the event that best fits your location and schedule. Both dates offer the same program and content:

• Two hours of active shooter training
• Instruction on developing effective leadership communication
• Proven tips on building relationships and attracting patients.

Registration is open so pick the session that best fits your location and schedule and sign up today!

Sessions and Speakers

Workplace Violence: Supervisors and Staff Response to an Active Shooter
Lt. Michael Huber, Charlotte-Mecklenburg Police Department (CMPD)
Charlotte Session
Workplace violence can happen at any time. Now is the time to train yourself and your staff on how to respond to an active shooter. Join us as we cover safety knowledge, preventative measures, action plan development, and response training for your supervisors and staff.

Workplace Violence: Supervisors and Staff Response to an Active Shooter
Cpt. Terry Hairston, Defend and Protect, Inc.
Durham Session
Workplace violence can happen at any time. Now is the time to train yourself and your staff on how to respond to an active shooter. Join us as we cover safety knowledge, preventative measures, action plan development, and response training for your supervisors and staff.

Becoming a Master Communicator
Scott Carbonara, The Leadership Therapist
Charlotte and Durham Session
Leaders will explore their biggest communication obstacles at work and learn 10 practical, and immediately applicable, tips that range from tactical to strategic communication. By the end of the session, participants will be able to understand and implement: the big 3 “I’s” of why people communicate (Inform, Influence, Inspire); the dos and don’ts of email etiquette; maximizing verbal and cross-cultural communication; and understanding the “stickiness” and audience retention of communication

Digital Patient Acquisition
Stephen Fogg, Fogg Media
Charlotte and Durham Session
Physician practices are becoming more proactive in recruiting new patients. What is “state of the art” in acquiring new patients via search engine optimization, social media, paid search, and other means? How can practices increase patient engagement and mobilize them to tell their friends about a delightful experience? Healthcare marketing expert Stephen Fogg shares his experiences helping physician practices acquire new patients and the metrics he uses to track those results.

Regional Education Day Exhibitors

Here’s your chance to get one-on-one time with some of the healthcare industry’s leading product and service providers. With the smaller scale of the Regional Education Day format, you’re sure to get the personal attention you need to get all of your important questions answered.

Curi – a Medical Mutual Co.
Emtiro Health
First Citizens Bank*
HitsTech
LabCorp
MagMutual
MSOC Health
NCHA Strategic Partners
zone Waste Solutions
Prince Parker & Associates
RingCentral, Inc.
SCS – An A/R Management Firm
Stanley Benefit Services
SunTrust Bank
UnitedHealthcare

*Exhibiting at the Charlotte Regional Education Day only.

Attendee Registration

The cost to register is $125 for members, $150 for non-members and $50 for students. Additional staff can attend at a 10% discount per attendee. Follow the link below for online registration.

• Charlotte Regional Education Day Online Registration
• Durham Regional Education Day Online Registration

Questions

Follow the links above for more information and for registration. If you have any questions or need additional information, please contact the NCMGMA offices at info@ncmgm.org.

NC Medicaid Open Enrollment Begins July 15

A letter from NC Medicaid Deputy Secretary Dave Richard

Good afternoon:

I wanted to give you an update on the Department’s work to implement NC Medicaid Managed Care. The Medicaid Managed Care call center (833-870-5500) and website went live on June 28. Beneficiaries are already using both to learn more about managed care and enroll in a health plan. NC Medicaid Managed Care Phase 1 is on track for beneficiaries to begin using their health plan on November 1.

NC Medicaid Managed Care Phase 1 covers counties in regions 2 and 4:

• • Region 2: Alleghany, Ashe, Davidson, Davie, Forsyth, Guilford, Randolph, Rockingham, Stokes, Surry, Watauga, Wilkes, Yadkin
  • Region 4: Alamance, Caswell, Chatham, Durham, Franklin, Granville, Johnston, Nash, Orange, Person, Vance, Wake, Warren, Wilson

This week, Phase 1 enrollment packets started being mailed to beneficiaries in regions 2 and 4. (Open enrollment for Phase 1 officially begins July 15.) Enrollment packets include:

• • • Letter
    • Information Sheet
    • Enrollment Form
    • Health Plan Comparison Chart

The Department is committed to sharing information and updates about the transformation to Medicaid Managed Care, including open enrollment. On July 15 at 2:30 p.m., join NCDHHS Secretary Mandy Cohen, M.D., and NC Medicaid team members for an update on NC Medicaid Managed Care implementation and a closer look at NC Medicaid Managed Care Phase 1 open enrollment activities. There will be an opportunity to ask questions. Registration is required to access the webcast.

Additionally, the Department has provided enrollment materials for use by county agencies and partners:

• • • County Playbook: Collection of resources for county leaders, including an overview of Medicaid transformation and timelines
    • Managed Care Populations and Enrollment Notices
    • Enrollment materials
      • Fact Sheet
      • Flyer
      • Palm Card
      • Poster
      • Q&A

As you know, transitioning to managed care is the most significant change that NC Medicaid has ever undertaken. With any roll-out of this magnitude, there will be issues and questions that arise. We are committed to doing everything possible to resolve problems quickly and make sure beneficiaries, providers and county agencies have the support they need. Thank you for your ongoing partnership and support to launch this major effort. Please contact our SWAT team with any issues that arise by calling (919) 527-7460 or emailing MedicaidSWAT@dhhs.nc.gov.

— Dave

Dave Richard
Deputy Secretary
NC Medicaid
Division of Health Benefits
NC Department of Health and Human Services

Office: 919-855-4101
Mobile: 919-500-1596
dave.richard@dhhs.nc.gov

1985 Umstead Drive, Kirby Building
2501 Mail Service Center
Raleigh, NC 27699-2501

Medicaid Managed Care Update

A Message from NC Medicaid Deputy Secretary Dave Richard

Thank you for everything you and your teams have been doing to prepare for the launch of Medicaid managed care. We appreciate your effort and engagement over the past several months to ensure that you are ready for this transition, and we have benefited from your thoughtful input.

The call center and website for Medicaid managed care are now live, meaning that Medicaid beneficiaries can now call and go online to select and enroll in a health plan. As a reminder, while all beneficiaries can access these tools, only those in Regions 2 and 4 can enroll during Phase 1. (See the NC Medicaid County Playbook for more details.)

While the call center and website are live, we are delaying sending enrollment packets to beneficiaries which were scheduled to begin on July 1. New legislation has been proposed which could delay the start of Medicaid transformation. So as not to confuse beneficiaries, we are temporarily holding off in direct outreach about managed care until we have a better sense of if there will be new legislative action.

Everything else is moving forward as scheduled. All training and site visits will happen as planned. We continue to work and plan towards a November 1 go-live date for managed care in Phase 1 counties.

We will keep you closely informed about the timing of sending enrollment packets in your county. Please do not hesitate to reach out if you have any questions or concerns.

Dave

Dave Richard
Deputy Secretary
NC Medicaid
Division of Health Benefits
NC Department of Health and Human Services

Office: 919-855-4101
Mobile: 919-500-1596
dave.richard@dhhs.nc.gov

1985 Umstead Drive, Kirby Building
2501 Mail Service Center
Raleigh, NC 27699-2501