Review Gating: Google and rater8 Say No

2021 Alliance sponsor feature article courtesy of rater8

To review gate, or not to review gate, that is the question
Negative reviews can tarnish a doctor’s online brand, so should they review gate?

What is review gating?
Review gating is the process of filtering patients before asking them to leave you a review. Usually, this is done by sending patients an email or text asking them if they had a positive or negative experience. If they had a positive experience, they are directed to leave a review on Google (or any other review site), but if they had a negative experience, they are prompted to leave private feedback and are never sent the option to leave a review publicly.