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Fall 2022 Practice Management Career Panel Presented by the Student Outreach Committee
Tuesday, November 15, 2022 | 7:00 PM EST | Zoom Meeting
Presented by NCMGMA’s Student Outreach Committee, make plans to join us at 7:00 PM on November 15th for a valuable virtual panel discussion with North Carolina healthcare leaders. Q&A session will follow the discussion.
Registration
There is not cost to sign up for this event. To register online today, please follow the link at the button below.
2022 Practice Management Career Panel Presented by the Student Outreach Committee
Tuesday, March 1, 2022 | 7:00 PM EST | Zoom Meeting
Presented by NCMGMA’s Student Outreach Committee, make plans to join us at 7:00 PM on March 1st for a valuable virtual panel discussion with North Carolina healthcare leaders. Q&A session will follow the discussion!
Chad Ghorley Chief Executive Officer, Carolina Orthopaedic & Sports Medicine Center
Mike Lunceford Administrator, Kernodle Clinic, Dept. of Private Diagnostic Clinic
Amanda McKinney Director of Operations, CaroMont Health
Panel Moderators
NCMGMA Student Outreach Committee Co-Chairs:
Lee Katherine Ayerhart, MHA, CMPE Principal Consultant, AltNV Solutions LLC
John Clement Revenue Cycle Manager, Coronis Health MHA Candidate, UNC Wilmington
Registration
There is no cost to register for this Zoom event. To register, follow the “Register Online Today” link at the button below. Once you have registered, you will receive a confirmation email with complete event details.
The More You Know, the More We Grow! Take a look back at the 2020-2021 NCMGMA year
To increase the transparency of our organization, we proudly present to you the 2020-2021 NCMGMA Impact Report (PDF).
Inside you will find a letter from our 2020-2021 President, Amanda McKinney, and metrics from our various communications, programs and events from the past year. Our hope is this report gives you an idea of the association’s activity and health, and shows you all we are doing for our members and practice management in North Carolina.
Thank you to all of our members and sponsors for your continued support of NCMGMA. We look forward to another successful year in 2022, continuing our mission to be “the leaders for tomorrow’s healthcare.”
After a tumultuous 2020, we had so much hope for a better year in 2021. Little did we know, the pandemic was not finished wreaking its havoc and with 2022 fast approaching, do we dare say, “the worst is behind us?” Being a glass-half-full kind of guy, I’m going out on a limb to say, “Yes! 2022 is going to be a better year!”
I know for sure that without NCMGMA, my work-life would have been much more complicated these past two years. Networking with colleagues on our member listserv alone has been worth the price of our dues, and then some. I have heard repeatedly about how the listserv aided healthcare leaders in our state to make key decisions for their practices through these unprecedented times. There was a comfort in feeling we were not alone facing these extreme challenges.
As your incoming president, I want to take this time to first thank you all for being active participants in this incredible organization. We are comprised of many of the finest minds in healthcare, not only in North Carolina but the nation. Collectively, we can make significant impacts on how healthcare is delivered in our state. There is much strength in numbers, and when we work together on common goals, there is no stopping us. Connecting is the key!
So, what are our common goals? Surely, we are more than just a networking platform to bounce ideas off of when we need some help on the listserv. To help answer this question, let’s reflect on our Vision and Mission statements. Too often, these statements are dismissed as perfunctory relics we brush the dust off of every now and then but never really use for their designed purpose. And, what is that purpose? The vision is what you want to accomplish, and the mission is how you will achieve this vision.
Sounds simple, right? But let’s dig deeper because there is much more. We develop strategies from the vision and mission, and within these strategies, you will find those common goals I mentioned earlier. Under the astute leadership of our immediate past-president, Amanda McKinney, she facilitated the development of a comprehensive Strategic Plan for NCMGMA that included one-year, three-year, and five-year goals with the help of our Leadership Council. While it was a tedious but fun process, Amanda forced us to think and put our thoughts on paper to memorialize the work. Leadership all agree this strategic plan must be a living document and a roadmap for moving NCMGMA forward.
If you have not seen this document yet, let me highlight a few of the goals:
Grow our public profile – Maintain connections by enhancing our list of contacts from available resources. Continue to work with NC healthcare thought leaders.
Advocacy – Conduct quarterly calls with the Advocacy Committee chairs to maintain and improve this pillar of the organization.
Strengthen committees – Engage members through committees that touch on practice pain points.
New member engagement – Announce committee meetings on e-news – onboarding/education to new members on strengths of NCMGMA.
I encourage you to reflect on these goals and ask yourself how you can contribute to our successful achievement of them. Join a committee, contribute to the listserv, call your Legislator! There are many ways to help.
Something almost all of you can do now is participate in the 2021 Salary Survey. There may never have been a time when this has been more important. We are all too familiar with the workforce challenges businesses are experiencing across all industries throughout the country. Healthcare is not exempt from these challenges, and we find ourselves competing with one and other for employees and with sectors that were not competitors in the past.
Even if you have completed the survey in the past, please do so again. The market has changed dramatically for many positions, and this survey will give us the data to go to our respective organizations to adjust wages, if necessary, to be competitive. If you have never completed the survey, I implore you to please do so. Don’t wait. Although it can be more time-consuming than your basic survey, the information is extremely valuable. The more data we have, the better. By completing at least 75% of the survey, you qualify to receive your own free copy. I cannot think of a more relevant benchmark than this to assist us with managing our teams. Also, if you know other healthcare leaders who are not NCMGMA members, they too can complete the survey and receive the data. Please get the word out and, please, participate in this important exercise.
And finally, please commit to connecting with other NCMGMA members in 2022. Don’t underestimate the power of connectivity. We can achieve more together. My commitment to you all is to humbly serve in my role as president while following the comprehensive roadmap developed by my predecessors.
North Carolina Medical Group Management Association (NCMGMA) came together last week in Asheville, October 6-8, 2021, for our annual Fall Conference. This year’s conference took over the Renaissance Asheville Hotel, where 150+ attendees, speakers, sponsors and exhibitors enjoyed continuing education from some of the nation’s best thought leaders, participated in in-person networking on site and at Highland Brewing Company, and experienced the sold out exhibit hall full of products and services driving healthcare management to new levels.
Thank you to everyone who pulled away from their busy practices to join us. Thank you to all of our speakers and exhibitors for sharing your knowledge and expertise, and thank you to our sponsors for your continued support of our organization: we couldn’t do it without you. And, lastly, thank you to our volunteers for leading the organization and keeping us moving in the right direction: your hard work and dedication do not go unnoticed.
Please browse this post to see all that took place last week and to see what’s in store for NCMGMA, through the end of 2021 and beyond.
50th Anniversary
NCMGMA was founded in 1971, out of a need to provide North Carolina’s professional administrator with a rich source of information and contacts for professional growth. Fifty years later, we’re still going strong and continuing to serve executives and managers of private group practices, academic medical centers, integrated delivery systems, and companies that support medical provider organizations in North Carolina.
This summer, we interviewed some of our association’s past presidents, asking them to share their thoughts on leadership and NCMGMA. Click here and on the image below to see what they had to say.
Practice of the Year Award
Each year, NCMGMA and First Citizens Bank recognize a medical group practice that has made a significant contribution to their community, patients and/or staff. For our 8th annual award, we are proud to recognize StarMed Healthcare as our Practice of the Year! The award also includes a $3000 donation to the winner’s foundation of choice. StarMed selected Foundation of the Carolinas as their designated foundation. Congratulations StarMed!
President’s Award
The President’s Award is given to a member of NCMGMA for outstanding service and contribution to the association, its members and medical practice management. This year’s award was presented to Doral Jacobsen, MBA, FACMPE, partner with Prosper Beyond LLC. Doral has been a strong supporter of NCMGMA, the Chair of our Payer Contracting Committee, and veteran speaker for our annual and virtual events.
(L-R): Doral Jacobsen and 2020-21 NCMGMA President Amanda McKinney
Community Service Project
NCMGMA staff, volunteers and conference attendees gathered on Thursday, October 7th to prepare meal bags for the Brenner Children’s Inpatient Food Pantry, a new project serving patients and their families. All admitted patients to the pediatric acute care floor are screened for food insecurity and if screened positive, receive daily access to their food pantry which provides meals and snacks to parents while their children are admitted. The service project packed around 84 meal bags for Brenner Children’s Hospital.
Upcoming Events
Mark your calendar and make plans to join us for one of our 2022 events!
2022 Annual Conference May 18-20 Wilmington Convention Center & Embassy Suites Hotel Wilmington, NC
2022 Fall Conference September 14-16 Harrah’s – See the new Conference Center! Cherokee, NC
Monthly Webinars Stay on top of what’s happening in healthcare and practice management. Most webinars are free to members!
Visit the events page of the NCMGMA website to all that we have coming up!
I want to take a moment to personally thank our NCMGMA members. Most of us have felt the effects as our state’s healthcare industry has struggled through this pandemic, and I know some practices, companies, and managers are still facing enormous challenges as we continue to push forward. If there is a positive that has come from this most challenging season, it is that our North Carolina healthcare community is unquestionably strong.
As an association, NCMGMA has worked diligently to continue to keep up the support and resources needed through various channels, as we were unable to meet in person. Through the listserv, state-hosted webinars, surveys, advocacy-efforts, and locally hosted educational events and opportunities, we have done a phenomenal job remaining relevant to practices and our industry partners through this pandemic.
Today, many of us can see the light at the end of the COVID tunnel. With an extraordinary effort towards vaccinations in our local communities and across the state, we have begun to cautiously evaluate opportunities for engagement beyond our virtual learning avenues. Our community has offered so much to many of us this year via the wonder of technology, but I know we are eager to have sidebar chats and meet new people outside of the confines of a small box on our laptop screens.
I am proud to say NCMGMA will be meeting, in-person, this May for our Annual Conference, one of the first healthcare associations in NC to do so. I am grateful to our staff, committee, and industry partners for the support and commitment to ensuring the safety of our members. For many of us, attending an in-person meeting will be incredibly helpful to our work within the healthcare domain. Our continued focus on NCMGMA’s main pillars of networking, education and advocacy is critical.
For those of you who are able and willing, I encourage you to make the investment of time and resources to attend this meeting. The content is strong, the location is fabulous, and I am comforted by the commitment of so many to our safety. For those who simply cannot make it in May, we understand and are hoping to welcome you this October in Asheville for our Fall Conference.
I am looking forward to seeing many of you in just a few weeks in Myrtle Beach. I appreciate our NCMGMA community members who have already stepped forward to attend and look forward to celebrating the resilience and success of our industry together!
Here we are, approaching the end of 2020 and I believe it’s fair to say most everyone is looking forward to 2021! It is truly amazing to see how everyone has pulled together to help one another and this can best be seen in our organization just by viewing the questions and responses on the listserv. This communication tool provides us access to hundreds of members and may be one of the best resources we have.
A human body consists of vital organs, bones for structure and stability, and a nervous system for voluntary and involuntary actions. The way every part of the body works together is fascinating and we all understand if there is a major failure in the body, everything else is unlikely to function at its best. I see NCMGMA as one body. Our organization is much like the human body. We have our vital organs: our Committee chairs and members, Board of Directors and Alliance Sponsors. We have our members, the backbone of the organization, without whom the body would collapse. THM, our management company, is the nervous system, if you will, because they have their finger on the pulse of EVERYTHING NCMGMA! Should any of these major parts fail to function or exist, our organization would begin to fail. For that reason, I believe it especially important to give thanks and credit where credit is due.
Thank you to Steve Parker for his leadership during one of the toughest years we have all encountered as healthcare professionals. On that note, I would like to thank ALL of the past Presidents. Your leadership and service to the board has been a selfless and admirable effort. To our Board of Directors, everything we do is done as a team. The input from every person on the board helps us grow, learn and move forward not only as an organization, but as individuals as well. We could not steer this ship without the wisdom and experience of this very talented group.
To our Alliance sponsors, THANK YOU for your dedication to our organization each year. NCMGMA values the opportunity to collaborate with you in opening the doors to services our members need. We could not exist without your unwavering support to our mission and vision.
And last, but certainly not least, thank you to our members. You all are the bones of this organization. From the mountains to the coast, you keep NCMGMA strong!
As other Presidents before me have done, I am working with the board to focus on specific goals coming into this role. Most important is to continue to find ways to strengthen the organization through its mission and vision. With extensive input from our Leadership Council in the organization, we have developed mission statements for the next 1, 3, and 5 years. These statements embody our goals for the short term and long term. We will continue to focus on what sets us apart from other organizations, how we can collaborate with and complement other professional organizations, strengthen our relationships with state leaders, identify what our members deem as ‘value’ for their membership and explore best avenues to provide that value.
Our mission statements are as follows:
Year 1 – 2021: NCMGMA is an actively engaged organization with strong leadership presence that emphasizes connectivity with local chapters.
Year 3 – 2024: NCMGMA is an organization that is recognized as a leader for practice management, through an innovative approach to connection with members, innovative education opportunities, and access to other organizations.
Year 5– 2026: NCMGMA is a financially solid, diverse and inclusive organization offering personal and professional development for established and emerging practice management leaders in North Carolina.
We will meet our vision by following through on actionable goals we have set utilizing not the skilled hands of a few, but many of our volunteers throughout the organization. We will be calling on every member to provide feedback through surveys as we seek to understand what the needs are across our state, understanding that those needs vary from one practice to another. Keep an eye on our bi-weekly NCMGMA News Highlights to learn of new ways we are looking to connect across the state!
In closing, I want to say how humbled I feel to serve this organization. Next year marks the 50th Anniversary of NCMGMA and we will take every opportunity to celebrate this milestone. We have some important changes in the upcoming year: E/M coding changes, Managed Medicaid, and there are certain to be new developments with COVID. Our board and committees will continue to work hard to make NCMGMA your best and most valuable resource. Throughout 2020 we may have felt like we were on an island by ourselves many days, but looking back, I can see we have navigated new obstacles and tough times TOGETHER. Heading into 2021, we will continue this journey, ready to face whatever challenges meet us.
Yours respectfully,
Amanda McKinney 2020-2021 President North Carolina Medical Group Management Association (NCMGMA)
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