Thank You to our 2018 Alliance Sponsors

Thank You to Our 2018 Alliance Sponsors

The North Carolina Medical Group Management Association (NCMGMA) would like to take a moment to thank the companies who generously supported our organization in 2018 and helped us to have another successful year: our Alliance Sponsors!

Premier Level


Executive Level


Partner Level

Azalea Health
First Citizens Bank
Healthcare Procurement Solutions
Mako Medical
Medstaff National Medical Staffing
MSOC Health
NCHA Strategic Partners
Ozone Waste Solutions
Prince Parker & Associates
Stanley Benefit Services
Statewide Collection Service, Inc.
SunTrust Bank
TriMed Technologies Corporation
United Healthcare, Inc.

Associate Level

Apex Technology
Appalachian State University
AXIA Physician Solutions
Bernard Robinson & Company, LLP
Biz Technology Solutions
Capital Associated Industries, Inc.
Carolinas IT
CMS Imaging, Inc.
Enterprise Medical Recruiting
Favorite Healthcare Staffing, Inc.
Greenway Health
HandCraft Services
Ideal Protein of America
IT Practice, Inc.
Marketing Works
MedPro Group
ONLINE Collections
Physicians Protector Plan
Physicians Wear Medical Linen Service
Select Laboratory Partners
Sharecare HDS
Solve iT
Stern Recovery Services
The Doctors Company
Total Medical Compliance
Young Moore & Henderson, PA

Interested in Seeing Your Name on this List for 2019?

Registration is open for you to join the list of organizations who proudly support NCMGMA.  For complete online information regarding benefits and costs, please follow this link.  Make plans to meet our 2019 Alliance sponsors at our upcoming Annual Conference, May 8-10, 2019 in Wilmington, NC. Watch for more details on this event coming soon.

January 15th Lunch and Learn Webinar: HR Updates


January Lunch & Learn Webinar: HR Updates

January 15, 2019 | 12:00 PM – 1:00 PM
Sponsored by Medical Mutual


Dee Brown, HR Advisor for Medical Mutual’s HR|Experts program, can help you with any human resources issue, from wage and hour situations to leadership development. Join us on January 15th as Dee discusses the essential points of operating successful medical practice personnel management. Plenty of time will also be devoted to answering your various HR questions.


DeeBrown162aDee Brown
Human Resources Advisor
Dee Brown is the HR Advisor for the Medical Mutual HR|Experts’ program. With significant HR experience, Dee is a dedicated, on-call resource for all Medical Mutual members. HR|Experts is a benefit of membership in Medical Mutual, provided at no additional cost.

Dee has been an HR professional and consultant for more than 30 years, with business experience in both the private and public sectors. She spent the last decade running her own HR consulting firm, Brown Human Resources Consulting. Over the course of her career, Dee has worked with small, mid-size, and large global companies, such as MCI, ReEnergy Holdings, Glaxo, CCME, and BASF.

Dee provides sound advice and guidance through email, phone calls, and live chat. She monitors trends and current events and provides resource guides, compliance e-alerts, quarterly newsletters, and monthly webinars to provide practical advice on HR topics related to the business of running a medical practice. She is based in Raleigh but serves all Medical Mutual members.


This webinar is complimentary for NCMGMA members and $50 for non-members. Space is limited so make sure to register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.



For questions or more information please contact the NCMGMA offices at

NCMGMA 2019 Advocacy Days

Speak out for patients, physicians and the business of healthcare in North Carolina

This year, join us March 13th and 14th in Raleigh as we host our annual Advocacy Days which we promise to be packed full of information you cannot afford to miss! There is no shortage of issues at hand in North Carolina and NOW is the time to make our voices heard! Register today!

Schedule of Events

March 13, 2019
11:00 AM – 5:30 PM
Legislative Program Sessions Include: 
Josh Stein, North Carolina Attorney General
Join us for a candid discussion as the NC Attorney General, Josh Stein, updates NCMGMA membership on how the Department of Justice is working to protect the business of North Carolina’s healthcare industry including updates on medical marijuana and the current opioid crisis.
Bowtie Briefing LIVE
Chip Baggett, North Carolina Medical Society

Always a fan favorite, hear about the many hot topics affecting medical practices in North Carolina. Chip Baggett will provide the group with insight into all that is happening in downtown Raleigh during the current session.
Dale Folwell, State Treasurer of North Carolina
Mr. Folwell will present on high-priority items including reimbursement changes for State Health Plan patients, the state’s relationship with Blue Cross, and the cost-saving measures the treasury department has demanded. Don’t miss this opportunity to talk to the Treasurer face-to-face about how the proposed fee schedule will impact your practice!
Dr. Mandy Cohen, NC Department of Health & Human Services
Hear the latest updates on Medicaid transformation and the critical timelines you need to know as the program moves forward. As DHHS plans to announce their selections for PHP insurers in February, we will be prepared to ask questions onsite about the carriers that will administer Medicaid benefits and claims adjudication, as well as the state’s role in overseeing the contracting and credentialing process and ensuring carrier compliance.

Cody Hand
Senior VP, Advocacy & Policy; Deputy General Counsel
North Carolina Healthcare Association

More to come!
5:30 PM – 7:00 PM
Networking Reception
Sponsored by Medical Mutual
Join fellow Advocacy Day attendees, speakers and sponsors for an evening of fellowship and networking before we
gear up for Thursday’s assembly meetings and legislative visits.
March 14, 2019
9:00 AM – 12:00 PM
Organized Legislative Visits and General Assembly Meetings


Josh Stein
Attorney General
North Carolina Department of Justice
Josh Stein was sworn in as North Carolina’s 50th Attorney General on January 1, 2017. Stein is focused on protecting North Carolina families from crime and consumer fraud.

Stein has made combating the opioid crisis a top priority. His office drafted the STOP Act to reduce the number of people who become addicted to opioids through smarter prescribing practices and the Synthetic Opioid Control Act, closing loopholes in state criminal law concerning fentanyl. Both laws passed the General Assembly unanimously and were signed into law by the Governor.

Prior to being elected Attorney General, Stein served as a state Senator and as a Senior Deputy Attorney General in the North Carolina Department of Justice. In the State Senate, Stein successfully led efforts to put more violent criminals behind bars by expanding the state’s DNA database. Stein wrote the School Safety Act and legislation that banned stalking using GPS tracking devices.

Chip Baggett, Juris Doctor
Senior Vice President, Advocacy and Advancement
Associate General Counsel
North Carolina Medical Society

In his capacity as Senior Vice President for Advocacy and Advancement Associate General Counsel, Chip is responsible for state level advocacy efforts (primarily focused on the NC General Assembly) as well as communications and fundraising for the NCMS and NCMS Foundation.

Chip has a long history in organizational advancement and advocacy. Dating back to college, he has fundraised in numerous paid as well as volunteer capacities. He has led successful corporate and personal annual fund programs and gone through training at the Indiana School of Fundraising. Chip has worked in many different facets of health care ranging from a children’s science and health museum and pharmaceutical sales before going to work directly for physicians and PAs as a medical society executive, first at the county level and then here at NCMS.

Dale Folwell, CPA
The State of North Carolina

Dale R. Folwell, CPA was sworn in as State Treasurer of North Carolina in January 2017. As the keeper of the public purse, Treasurer Folwell is responsible for a $100 billion state pension fund that provides retirement benefits for more than 900,000 teachers, law enforcement officers, and other public workers.

Under Folwell’s leadership, the pension plan was rated among the top five highest-funded in the country and won accolades for proactive management and funding discipline. In 2018 the state’s coveted AAA bond rating was reaffirmed by every major rating agency, making North Carolina one of only 13 states in the country to hold that distinction. Treasurer Folwell also oversees the State Health Plan, which provides medical and pharmaceutical benefits to more than 720,000 current and retired public employees and is the largest purchaser of health care in North Carolina.

Mandy Cohen, MD, MPH
NC Dept. of Health and Human Services

Since being appointed as Secretary of the N.C. Department of Health and Human Services in January 2017, Mandy Cohen, MD, MPH, and her team have worked tirelessly to improve the health safety and well-being of North Carolinians. DHHS is a cabinet-level agency with approximately 16,000 employees and an annual budget of $20 billion. Among her top priorities are combating the opioid crisis, building a strong, efficient Medicaid program, and improving early childhood education.

A graduate of Cornell University, she received her medical degree from Yale School of Medicine, a Master’s in Public Health from the Harvard School of Public Health and trained in Internal Medicine at Massachusetts General Hospital.

Here is what others said about
NCMGMA’s Advocacy Days:

 “Pertinent and timely issues impacting the practice due to legislation passed,
Medicaid, and State Health Plan.”

“Excellent. Speakers were great and relative to all that is happening in NC right now.
Well worth the time and money. Dinner was delicious!”

“I wanted to learn more about Medicaid and was extremely pleased. I wish
I had planned to stay for the Legislative day, next year – I will!”


Advocacy Days registration includes educational sessions, lunch and Medical Mutual reception on Wednesday, March 13th, and organized legislative visits on March 14th. The cost to register is $95 for NCMGMA members, $125 for non-members and $45 for students. The early registration cutoff is February 27th. After 2/27, the cost of registration increases $20 per person for members and non-members, and $10 per person for students.

General Information

Hotel Accommodations
Reserve your room now at the Raleigh Marriott City Center. Limited standard rooms are available at the discounted rate of $189/night for single/double occupancy plus tax. To reserve your hotel room, please call the hotel directly at 1 (888) 236-2427. Guests making such reservations must identify themselves as members of the NCMGMA. All reservations must be accompanied by a first night room deposit or guaranteed with a major credit card. If a guest does not cancel a reservation within 48 hours before 6:00 PM of the guest’s check-in date, then Hotel may charge the credit card one night’s room fee plus any applicable taxes.

Cancellation Policy
Registration cancellations must be received in writing. Cancellations received on or before 5:00 PM on March 5th are entitled to a full refund less a $25 processing fee. No refunds will be awarded for cancellations after 3/5 or for no-shows.

If you have any questions about the NCMGMA Advocacy Days, please contact the NCMGMA offices at 800-753-MGMA (6462) or by email at

North Carolina’s Move to Medicaid Managed Care


This interview is part of a new collaborative series made possible by Business of Healthcare (BOH) and the North Carolina Medical Group Management Association (NCMGMA). These interviews further our mission to provide high-level continuing education content for our members while highlighting key players and issues in North Carolina’s healthcare industry.

In this interview:

cohen300aMandy K. Cohen, MD, MPH
Secretary, Department of Health and Human Services
State of North Carolina

Mandy Cohen, MD, MPH, Secretary of the Department of Health and Human Services for North Carolina, spoke with Business of Healthcare about the state’s transition to Medicaid managed care as well as efforts to impact social determinants of health and curb opioid abuse. The interview was recorded live with 200 physician practice leaders at the North Carolina Medical Group Management Association Fall Conference. Dr. Cohen will also be one of our Advocacy Days speakers on March 13, 2019 in Raleigh, NC.

Follow this link to view the interview video

Continuing Education Credit

By reading, watching or listening to the full interview, you may self-report to earn 0.5 hours Continuing Education Credits for Certified Medical Practice Executive (CMPE) or Fellow of the American College of Medical Practice Executives (FACMPE) credentials.

NCMGMA and BOH thank Mako Medical Laboratories
for helping to make this interview series possible.

About the Business of Healthcare

BOH was founded as a forum and information exchange for the 40,000 decision makers leading hospitals and health systems, physician practices, pharma, device, and senior living as well as government and commercial payers. These leaders, and innovators serving them, join Business of Healthcare interviews to solve the complex issues they face together.

Hosted by Matthew Hanis, each interview balances Margin & Mission: making good healthcare accessible to all. New subscribers come to BOH through your referrals. Please share our content with your colleagues and invite them to join our expert community.

Upcoming Interviews

Upcoming interviews in the series feature Jeff James, Chief Executive Officer of Wilmington Health; and Chad Price, Founder and Chief Executive Officer of Mako Medical Laboratories.

Interested in Participating?
If you are interested in being interviewed or have a tip on someone who would be a great interview candidate, please contact Melissa Klingberg in the NCMGMA offices at

Important Year-End Deadlines Approaching

Originally published in the December 12, 2018 issue of MGMA’s Washington Connection
Reprinted with permission from MGMA

As 2018 comes to an end, physician practices should be aware of three important quality reporting deadlines that all fall on Dec. 31. First, Merit-based Incentive Payment System (MIPS) eligible clinicians and groups have until Dec. 31 to apply for the 2018 Promoting Interoperability (PI) Hardship or an Extreme and Uncontrollable Circumstances Exception. The PI hardship exception qualifies approved applicants for a reweighting of their PI performance category score to 0 percent of the final MIPS score. Applications can be submitted based for one of several reasons through the Quality Payment Program (QPP) website, including clinicians in a small practice or clinicians whose EHR technology has been de-certified.

The second year-end deadline is for the Physician Compare preview period. Medical groups and physicians will be able to preview 2017 QPP information prior to when it appears on the Physician Compare website. Lastly, Dec. 31st is the last day to access QRUR and PQRS feedback reports. These reports can be downloaded through the Centers for Medicare & Medicaid Services (CMS) Enterprise Portal.


NCDHHS Partnering with Appriss Health to Provide Controlled Substances Reporting System Integration

Appriss Health press release published November 26, 2018

The North Carolina Department of Health and Human Services (NCDHHS) will utilize Appriss Health‘s PMP Gateway integration service to provide NarxCare and North Carolina Controlled Substances Reporting System (CSRS) information to prescribers and pharmacists in the state directly within electronic health record and pharmacy management systems.

PMP Gateway is a managed service enabling the integration of the NarxCare platform and prescription drug monitoring program (PDMP) information into electronic health record (EHR) and pharmacy management systems, and other clinical information systems.

NarxCare utilizes, analyzes, and presents information from North Carolina’s CSRS to enable clinicians to better identify patients that may be at risk for substance use disorder, overdose, and death. NarxCare equips these clinicians and care teams with advanced analytics, tools, technology, and invaluable insights that are presented and accessed within clinical workflow. NarxCare provides machine learning and artificial intelligence-based patient risk scores and other information in a visually interactive format to aid prescribers and pharmacists with clinical decision support. NarxCare also helps clinicians connect patients with additional resources within their community if needed, such as medication-assisted treatment.

By delivering NarxCare and CSRS information within workflow through PMP Gateway, this one-click process eliminates the need for prescribers and pharmacists to manually log into the CSRS website separately and then enter a patient’s name and demographics to search for them. By providing easy, instant access to real-time information and insights, Appriss Health helps healthcare providers and pharmacists to better evaluate and quickly intervene on the behalf of patients.

“We are committed to doing everything possible to address North Carolina’s opioid epidemic,” said Mandy Cohen, M.D., Secretary of the N.C. Department of Health and Human Services. “I encourage prescribers and pharmacies to take advantage of these tools, which can save lives by identifying patients in need of treatment.”

By giving prescribers and pharmacists direct access to the state’s PDMP information and NarxCare, North Carolina is further enhancing its aggressive, multi-pronged approach to curbing the opioid epidemic in the state. NCDHHS’ data shows that almost 1,700 unintentional opioid-related deaths occurred in 2017. By enabling NarxCare in clinical workflow, North Carolina is demonstrating its dedication to creating a more useful and powerful technology infrastructure, delivering innovative insights that go beyond basic CSRS data, and defining a care strategy that is necessary when dealing with patients impacted by the opioid epidemic. NarxCare in workflow can help clinicians identify when a potential problem with a patient arises, and alerts clinicians to respond.

“We commend the state and public health officials in North Carolina for all that they have done this year to help confront and control the opioid epidemic,” said Rob Cohen, President of Appriss Health. “It is clear that access to information and insights will continue to be a powerful asset in the fight against drug addiction, and improving the careful management, care, and treatment for those who need it most.”

To learn more about the immediate availability of NarxCare and CSRS information in clinical workflow for all prescribers and pharmacists in North Carolina, visit, please visit

NCMGMA Call for Annual Conference Speakers

NCMGMA’s Annual Conference is set for May 8-10 in Wilmington and we are looking for presenters who can speak on an assortment of leadership and management topics. We received such positive reviews from our Fall Conference Peer-to-Peer sessions we’re looking to continue these short-sessions in 2019 in Wilmington.

Please see the list of educational focus areas below. If interested, you can email and provide your topic, a short session description and the time frame you are able to present (15 or 30 minutes). Please let us know of your interest by December 30, 2018.

Educational Focus Areas

  • Operations Management
    • Physician Recruitment
    • Business Intelligence
    • Online Reputation Management
    • Managing Patient Satisfaction
  • HR Management
    • Diversity in Healthcare
    • Winning Unemployment Claims
  • Risk & Compliance Management
    • Compliance Audit
    • Peer Review
    • Disruptive Physician
    • Risk Management
  • Patient Centered Care
    • Deescalating Situations
    • Service Recovery
    • Telemedicine
  • Organizational Governance
    • Running an Effective Meeting

Again, please let us know prior to December 30th of your interest in presenting by sending an email to with the topic, session description and also the time-frame you’d be able to present in (15 or 30 minutes). Once submission closes, your information will be reviewed by the NCMGMA Conference Committee. All interested parties will be contacted no later than January 31st.