Review Gating: Google and rater8 Say No

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Review Gating: Google and rater8 Say No

Posted on June 18, 2021 by ncmgm

2021 Alliance sponsor feature article courtesy of rater8

To review gate, or not to review gate, that is the question
Negative reviews can tarnish a doctor’s online brand, so should they review gate?

What is review gating?
Review gating is the process of filtering patients before asking them to leave you a review. Usually, this is done by sending patients an email or text asking them if they had a positive or negative experience. If they had a positive experience, they are directed to leave a review on Google (or any other review site), but if they had a negative experience, they are prompted to leave private feedback and are never sent the option to leave a review publicly.

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Filed under: Alliance, healthcare, News, technology | Tagged: 2021, Alliance Sponsor, Google, Negative Reviews, rater8, Review Gate |