NCMGMA-NCMSF November 20th Webinar: Practice Transformation Project


Practice Transformation Project:
Step Ladder for Success and Resiliency

November 20, 2018 | 12:00 PM – 1:00 PM


In June 2017, The North Carolina Medical Society engaged in a partnership with Mountain Area Health Education Center (MAHEC) to provide professional services to design and manage a pilot program to help rural, independent practices build capacity to survive in a value-based reimbursement environment. This webinar will highlight the pilot program and the tools and processes used to engage practices in creating a tailored plan for improvement, the steps to implement the plan and a description of achievements.


lln18-mcdowellDr. Leslie McDowell DNP, ANP-BC, RN is an Adult Nurse Practitioner who has years of experience in Internal Medicine, Rheumatology and Primary Care settings. She earned a Master’s Degree in Nursing from the University of Florida and her Doctorate in Nursing Practice from the University of Alabama. As a practice facilitator and quality improvement professional and Patient Centered Medical Home Certified Content Expert, she has supported practices in their efforts to provide patient-centered high quality care while managing the multiple challenges they face in today’s health care delivery environment. Leslie is passionate about engaging patients in their care, assisting providers who feel overwhelmed and ensuring safe effective health care for everyone

lln18-robertsTerri Roberts MS, PCMH, CCE, has extensive knowledge of electronic health records and current healthcare reform, regulations and trends. She currently provides consultation and support services to medical practices in the 16-county NC MAHEC region in the effective utilization of EHRs, practice redesign/operations, data analysis, outcome reports, revenue cycle management and Quality Improvement including PCMH and QRUR. In her role at MAHEC, she has served the NC western practices as a CMS Regional Extension Center for MU and now MACRA under the CMS QIO. Terri has more than 30 years of management experience with hospitals, physician practices, ambulatory care services and marketing. She has served as practice administrator for both specialist and primary care providers, was the Medicare Systems Administrator for Blue Cross and Blue Shield of NC and was Program Director of a regional wound care and hyperbaric center.

lln18-holmstromMark Holmstrom MSHA, FACHE, CMPE, has extensive experience in physician practice operations, hospital operations, strategic planning, business development and process improvement. His professional experience of over 20 years has taken him throughout the southeast into different settings and types of organizations. He has worked in academic and community health systems, a community hospital, a large not-for-profit health system, and a private physician practice. His current work as a MAHEC QI Consultant involves assisting practices to identify opportunities for improvement and helping them implement change to achieve positive results. He enjoys interacting with healthcare professionals and finding new and more efficient ways of providing high quality and high value healthcare. He feels that good data analysis can lead to great decision making and he has not found a spreadsheet that he doesn’t like. Mr. Holmstrom earned a Bachelor of Arts degree from Wheaton College, Wheaton, IL, and a Master of Science in Healthcare Administration degree from the University of Alabama at Birmingham.


This webinar is free but you must be registered to attend. Space is limited so register early! After you register, you will receive an emailed confirmation with webinar and phone-in instructions.

Continuing education credit may be granted through your professional organization (MGMA, PAHCOM, AHIMA, etc.). Please self-submit for these organizations.


For questions or more information please contact the NC Medical Society offices at

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