Top 5 Patient Fears


Did you know that 96% of patients have one of these top five fears when they come to our care locations? When you expect every teammate to Begin and End their interactions with Caring, our patients will have a more positive perception of the care they receive.  In order to inform, include and inspire every person we come in contact with – every encounter, every time – it must start with us!

Join Jill Mabry, Director of Patient Experience with CarolinasHealthcare System and General Session speaker during NCMGMA’s Annual Conference in Charleston, SC on Thursday, May 12th, 10:15am – 11am. Her session, Beginning and Ending with Care, will teach participants how to change behaviors of teammates and improve experience of patients through the concept of beginning and ending with Caring.

Register today for NCMGMA’s Annual Conference scheduled for May 11-13 at the Marriott Charleston by clicking here.

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